The canvas print purchased is beautiful and perfect for our purposes. The only reason for the 4, instead of 5, star review is that on the first order there were "dirt/rub" marks on all 4 corners of t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Was disappoined when the expected day of delivery came and went. Waited all day. No explanation. Arrived the next day. I also think that maybe two screws/nails would have been helpful. It’s a beauti... See more
Company replied
I was excited when I opened the print of Matilda of Tuscany. The quality was even better than I had anticipated. Nice heavy paper, beautiful color, and easy to frame. Used as a prop for a medieval... See more
Company replied
Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’... See more
Company replied
Company details
- #51 of 86 best companies in Decoration and Interior Design Store
- #100 of 166 best companies in Furniture Store
- #40 of 86 best companies in Home Goods Store
- #8 of 12 best companies in Picture Frame Shop
- #6 of 10 best companies in Poster Store
Written by the company
Art.com makes discovering and buying wall art a truly enjoyable experience, offering the world’s largest collection of premium-quality art prints and décor. With millions of wall art prints in every imaginable style—from modern abstracts and photography to vintage posters and classic masterpieces—finding art that perfectly matches your style and space has never been easier. We’ve made it simple to browse by subject, color, room, or artist so you can quickly find the perfect piece for your home, office, or any space you want to transform. Once you’ve found the art you love, we offer handcrafted finishing options that elevate it from a print to a stunning, ready-to-hang work of art. Choose from over 100 custom-crafted frames, hand-stretched canvas prints, durable wood-mounted art, or protective lamination—often for about 40% less than a custom frame shop. Every order from Art.com is backed by our commitment to museum-grade quality, exceptional craftsmanship, and a 100% satisfaction guarantee. Our prints are produced with the finest materials and advanced printing technology to ensure vibrant colors, sharp details, and lasting beauty. At Art.com, we believe that when you find art you love, you love your space even more. That’s why we make it easy, affordable, and inspiring to bring beautiful wall art into your life. Whether you’re decorating an entire home, refreshing a single room, or searching for the perfect gift, Art.com is your trusted partner for art that tells your story.
Contact info
United States
- 800-952-5592
- support@art.com
- art.com
4.3
Excellent
2K reviews
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful print
April 6, 2026
Reply from Art.com
Thanks for your feedback! We're grateful for the opportunity to serve you.
I love the vibrant colors just as shown…
I love the vibrant colors just as shown on line, nd even better in person.
April 6, 2026
Reply from Art.com
We really appreciate your input—it helps us grow and better serve amazing customers like you.
Reply from Art.com
Thank you! We’re always listening and appreciate hearing from customers like you.
Print should have Been packaged in a…
Print should have Been packaged in a protective cardboard roll within the box. Print was wrinkled.
April 6, 2026
Reply from Art.com
I'm so sorry to hear your order arrived damaged. If you need further assistance, please don't hesitate to reach out to our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Arrived on time and exactly as expected!
March 30, 2026
Reply from Art.com
Your feedback means a lot to us—thank you for being a valued customer.
Love it ❤️
My purchase was a large sized picture on a stretched canvas. The picture was delivered at the stated time and due to proper packaging, in perfect condition. Choosing an oversized option, I was a little nervous that the quality of the image might not be up to par. No need to worry. I'm very happy with my beautiful picture.
March 30, 2026
Reply from Art.com
We’re grateful for your support and appreciate you taking the time to share your thoughts.
The product was excellent and the…
The product was excellent and the packaging that it was shipped in was great.
April 6, 2026
Reply from Art.com
Thanks so much—we truly value your feedback and your loyalty as a customer.
Haven’t ordered in a while but am…
Haven’t ordered in a while but am totally satisfied as usual! Thanks
April 2, 2026
Reply from Art.com
We’re grateful for your support and appreciate you taking the time to share your thoughts.
Terrible image resolution
The ordering process was good, showing how the options looked. The resolution of the image is at the large size is terrible. The figures are too blurry to be of value as a piece of art. I would like to return it.
Thank you for the reply. As you suggested I contacted you at the email address given on the website address you shared for support. That was about a week ago and I have not received a response.
March 30, 2026
Reply from Art.com
We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.
Great customer service
I had a small hiccup with my order and customer service was extremely accommodating. Always a good sign.
February 2, 2026
Reply from Art.com
Thanks so much—we truly value your feedback and your loyalty as a customer.
I returned an item
I returned an item and was told the shipping costs would be fully reimbursed. I was only reimbursed $32.85 for shipping which did not nearly cover what I paid to properly ship it. I also had to pay UPS to properly package the art to prevent damage.
April 2, 2026
Reply from Art.com
We're truly sorry for your experience. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
I ordered the standard glass because my art is not in direct light. The glass has a lot of glare. I dont know if the upgraded glass would be the same or not. It is not advertised as anti glare.
Speedy. Great quality. Disappointed in the glare from the glass.
April 2, 2026
Reply from Art.com
Thank you for sharing your thoughts — your feedback helps us grow and serve you better.
STill waiting for my order!
April 3, 2026
Reply from Art.com
I'm very sorry your order hasn't arrived. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Beautiful prints.
April 2, 2026
Reply from Art.com
We're so grateful for your feedback and continued support.
Reply from Art.com
Thank you for your kind words—we’re lucky to have customers like you.
I love the canvas prints I bought on…
I love the canvas prints I bought on your site!
They're beautiful. The order was easy. The delivery was fast. And the customer service was great. Thank you!
April 3, 2026
Reply from Art.com
Your feedback is incredibly valuable to us—thank you for being a part of our journey.
Need better packaging
Art.com sent my item in flimsy packaging; it arrived wrinkled due to dent in the cardboard. I immediately contacted them and in due time got a response offering refund or replacement. Nice! But to my reply, they've not yet responded.
April 2, 2026
Reply from Art.com
Thank you for your feedback — we truly appreciate it. I see you've already been in contact with our Customer Care team. If there's anything else we can do to help, please don't hesitate to reach out. Thank you.
Great Customer Service!
Order arrived damaged in transit with FedEx. Emailed customer support with photos of damage. Responded within hours stating a replacement item was being prepared and no need to return damaged item. I’ve ordered from Art.com for many years and this is the first problem I had. I did not expect this great degree of customer support. Much appreciated!
April 3, 2026
Reply from Art.com
We're thankful for your feedback and honored to have you as a customer.
Very nice picture and great price!
April 2, 2026
Reply from Art.com
Thanks a ton—your thoughts help us keep improving for awesome customers like you.
Poor quality and expensive to return
The piece I ordered looked nothing like the pictures online. I had to pay $9 for delivery and $17 to return it. It was just a poster.
April 2, 2026
Reply from Art.com
We're very sorry your order didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact our Customer Care team here: https://www.art.com/help/talktous. Thank you.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.