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Artificial Eden Ltd Reviews 3

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TrustScore 3 out of 5

2.8

Artificial Plant Supplier
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Company details

  1. Artificial Plant Supplier
  2. Garden Center
  3. Silk Plant Shop

Written by the company

From artificial plants that will breathe life into your home, to artificial trees, flowers and even artificial green walls, at Artificial Eden we specialise in luxury faux greenery. Greenery in and around the home is more popular than ever before, but with lots of plants comes lots of maintenance. Weekly watering, feeding, pruning and repotting all take time and energy, which many of us are short of low maintenance faux greenery, so that you can achieve the look you love, without adding to your list of responsibilities…

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Awful plastic junk

Awful plastic junk. Unable to return, emailed multiple times and have had no response. Now having to do chargeback through credit card

February 20, 2026
Unprompted review
Artificial Eden Ltd logo

Reply from Artificial Eden Ltd

Hi Nick,
We’re really sorry to hear about your experience and for the delay in our response — we completely understand your frustration.
We can see that your case has now been resolved via your card provider, but we do apologise that it reached that point before we were able to assist you directly.
This is not the level of service we aim to provide, and we are currently reviewing our response times and support process to ensure this doesn’t happen again.
Thank you for your feedback — it’s genuinely appreciated and helps us improve.
Kind regards,
Artificial Eden

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Rated 1 out of 5 stars

2 large gorgeous trees purchased in…

2 large gorgeous trees purchased in April ‘22. One has recently snapped and having informed Artificial Eden, they promised to get back to me, they still haven’t since in 2wks. They ignore every email I send. Avoid this company. Such a shame

November 15, 2024
Unprompted review
Rated 5 out of 5 stars

5 Star 🌟

I ordered an artificial eucalyptus tree recently and I am so impressed with it! It's exactly what I was looking for! The quality is fantastic, service was brilliant - fast delivery and well protected / packaged. Will definitely buy again from here when the opportunity arises. Thank you! 😊

February 15, 2022
Unprompted review

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