Artisan Deli Market Reviews 

1,450
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 191 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently talk about the fantastic selection of items available to build unique gifts for family and friends. Customers frequently mention how remarkably easy it is to personalize their custom hampers using the well-designed website. People also deeply appreciate the remarkably reliable delivery and the consistently excellent quality of the gourmet products included in every single order. However, some people mentioned experiencing occasional delivery delays that caused perishable food items to arrive late or spoiled. Buyers noted that external courier handling problems occasionally impacted the overall condition of fresh goods inside the hampers.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the simple and extensive... See more

Delivery service

Customers had positive experiences with delivery_service, frequently highlighting prompt arrivals and... See more

Order

Reviewers express strong satisfaction and appreciation regarding the order process. Customers frequently... See more

Quality

Clients share positive opinions on quality, consistently highlighting the excellent selection of artisanal... See more

Service

People report overwhelmingly positive experiences with service. Consumers appreciate the quick, efficient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company offered a range of products that I knew would suit the recipient. I was aiming for wine, chutneys ,chocolate rather than cheese and the usual Xmas goods and found everything I wanted w... See more

Rated 5 out of 5 stars

The experience was exemplary. So easy to order, delivery on time, and more importantly delicious goods. The hamper was a gift(hamper also super) and my friends were extremely impressed with the wine... See more

Rated 5 out of 5 stars

Purchasing from Australia to family in the UK was a step into the "Leap of Faith" however, the delivery was spot on and the quality of our selections were received with a very lot of thank you's. De... See more

Rated 5 out of 5 stars

We ordered a hamper as a Christmas present for our daughter. We selected a wide variety of items and found the choice and ordering process to be very good. The items were all good quality from lesser... See more


Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Food, Beverages & Tobacco
  4. Food Products Supplier
  5. Gift Basket Store

Written by the company

Artisan Deli Market, nestled in Sussex, breathes new life into the gifting industry with its innovative and customer-focused approach. Established in 2020, we began our journey as a passionate deli with a vision: to offer extraordinary artisan products that delight the senses. Today, we are proud to present a bespoke range of food and drink gift hampers, offering our customers an opportunity to give unique and thoughtful gifts. Our hampers are filled with handpicked, taste-tested items, promising an unforgettable gastronomic journey with every gift. We empower our customers to express their creativity through fully customizable hampers or they can opt for our carefully curated, ready-made options. Our commitment to quality extends to our packaging as well. We go the extra mile to remain forest-neutral by using fully sustainable packaging materials and by planting trees to offset any additional usage. The respect we have for our planet is woven into the fabric of our business. Artisan Deli Market is also widely recognized for its exceptional customer service. Our advanced system ensures prompt human responses to all queries. We help guide our customers in their hamper selection process and keep them informed about their order's journey. With an energetic, young, and disruptive team leading the charge, Artisan Deli Market is far from your conventional gifting company. We continuously challenge ourselves to push boundaries and set new standards in the gifting space. Choose Artisan Deli Market and join us in redefining the art of gifting.

Our Promise:

Written by the company

Punctuality, Our Commitment
Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.
Eco-Packaging, Always
Sustainably-sourced, forest-neutral packaging with every order - for a greener planet.
Taste-Tested Quality Assured
Every product in our hampers is handpicked and tasted to ensure an extraordinary gastronomic experience.
Tailored to Delight
Customizable hampers to perfectly reflect your taste, filled with exquisite artisanal products.

Punctuality, Our Commitment

Named Day Delivery

Choose your delivery date and rest easy knowing your hamper will arrive as scheduled.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,450)

191 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Service!

I wanted to send a gift hamper to my brother who lives in the UK. I searched a number of websites before finding Artisan Deli Market, There I found the perfect hamper and placed my order. I wanted to change the delivery date and so I emailed Customer Service with my inquiry. A service representative, Annie, was able to reschedule the delivery date. She also noticed that I had failed to include a greeting and asked if I would to add one. I was grateful that I was still able to get my birthday message included.

Additionally, I received multiple text messages from Artisan Deli Market with updated tracking on my gift. I also received a notice that the hamper had been delivered. I would definitely use Artisan Deli Market again in the future.

August 29, 2025
Unprompted review
Rated 4 out of 5 stars

Good updates regarding delivery

Good updates regarding delivery. It was a birthday present and loved I could pick the items. One star off as a lot of the smaller chutneys were not available. My friend loved the gift and I felt it was a cut above the ordinary cheese and wine hampers

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely company

Lovely company, I like that you have loads of choice to pick when creating a hamper and delivery was on time. A great idea for a birthday present

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service
Easy to use website
Quality cheese and snacks
I have used this company several times and never been disappointed
Delivered on time
Brilliant

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant idea to be able to…

What a brilliant idea to be able to choose the contents of your hamper and therefore tailor it to the person and how much your spending.
I bought it for my husband for our 30th wedding anniversary. He absolutely loved it.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great products and good service

I sent the hamper as a gift and I believe it was well received. It arrived exactly when expected, the product range was great, and much more resonantly priced than other pre-made hampers I’ve looked at. I also somehow missed putting a message in the card, and someone reached out to me to ask if I’d like to add a message the next morning, resolving it with no delays to the delivery! Very grateful for that.

July 29, 2025
Unprompted review
Rated 5 out of 5 stars

First Class….

Create your own Hamper, pick exactly what you like. Good selection, reasonable price, attractively packaged. Delivered swiftly, securely, and excellent communication. First Class.

July 31, 2025
Unprompted review

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