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Rated 1 out of 5 stars

I have ordered an expensive chess set at a birthday gift for my son. It arrived a week after his birthday and after several email reminders and follow up. It arrived missing the chess pieces and the... See more

Rated 5 out of 5 stars

The chess set came beautifully packaged and was artistically unique. Our family is extremely satisfied with this purchase and will buy more items from them in the future.

Rated 5 out of 5 stars

All good and quality products. I have experience with 3 successful orders delivered to Europe. Production sometimes takes mores time because its hand made.

Rated 1 out of 5 stars

isn't replying to my emails i believe their products to be cheap and drop shipped at this point and not worth the price tag $$$$$$$ i would doubt they are hand made even as i never got a response back... See more

Company details

  1. Art Handcraft

Written by the company

As an innovative and eco-conscious company, Artisraw was founded in 2019 by three Tunisian entrepreneurs. Our mission is to repurpose wood from old olive trees into elegant and sustainable products. Our skilled artisans combine ancient techniques with modern design to create a diverse range of stylish and practical goods. We are constantly exploring new ways to utilize Tunisia's raw materials to produce affordable luxury items. Join us on our exciting journey of growth and creativity!


Contact info

2.6

Poor

TrustScore 2.5 out of 5

23 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Do Not Purchase!

I have ordered an expensive chess set at a birthday gift for my son. It arrived a week after his birthday and after several email reminders and follow up. It arrived missing the chess pieces and the beewax !! It's been a month since I wrote them about the missing pieces and I am yet to get a reply or a refund.
Worsley, I found replicas of the set on Amazon and Etsy for fraction of the price!

February 18, 2026
Unprompted review
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Rated 3 out of 5 stars

not happy

I was giving this to a couple who are very particular and the salt cellar base was plain and ordinary not beautiful like the previous I have bought. Very disappointing.

July 12, 2025
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Rated 5 out of 5 stars

Very nice

It took a while to get here but the chess set is beautiful! Worth the time and the money.

June 12, 2025
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Rated 2 out of 5 stars

Very misleading company

Very misleading company. They come across as a group of artisans but in reality are anything but. They are not in the US, some where in the Middle East and sell junk from China. Buyer beware!!!!

December 4, 2024
Rated 5 out of 5 stars

ALL GOOD

All good and quality products. I have experience with 3 successful orders delivered to Europe. Production sometimes takes mores time because its hand made.

August 23, 2024
Unprompted review
Rated 1 out of 5 stars

scam

You never actually shipped the item and your email doesn’t exist. Clearly just scammed me. Can’t believe you want a review.

August 14, 2024
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Rated 5 out of 5 stars

Excellent Service

We have been using ArtisRaw for our business for over a year now and have been very pleased. The quality of the work and the ease to work with them on custom items has been worth it.

August 21, 2024
Unprompted review
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Rated 5 out of 5 stars

Very pleased with the herb stripper and…

Very pleased with the herb stripper and honey pot. They are a beautiful olive wood. However, there needs to be a way to track the shipment. It took over 3 weeks to receive and I became concerned since I had no way to track.

December 11, 2023
Rated 1 out of 5 stars

Slow processing

My order was "processed" on 12/25. It's now a week later and I still havent gotten any sort of shipping notification. Incredibly slow.

December 24, 2023

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