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Rated 1 out of 5 stars

I tried to change the size of two T shirts, sent back as the support indicated and written down the order number and my phone number on the package , email them the tracking number and mail receipt,... See more

Company replied

Rated 4 out of 5 stars

I received my custom hoodies, which is great quality and as expected. The company is legit I was able to speak with someone sms, his name was Max. The processing time took a week and didn’t update unt... See more

Company replied

Rated 1 out of 5 stars

Credit card processed payment, but no movement on order! Lack of decent customer service is inexcusable. Already filed a report with BBB. I can't believe people aren't taking action against this fraud... See more

Company replied

Rated 1 out of 5 stars

Looks like this company has now removed the thousands of DTF and Sublimation transfers we could once purchase...without any warning! Wonder who made this bad decision.

Company replied

Company details

  1. Shopping & Fashion

Written by the company

Artist Shot has been in the industry since 2004. Our goal first started with embroidery and as time progressed we have also become experts in screen, digital, and plot printing methods. As of today we had more than 40,000 happy customers around the world who continue to trust our business. Over the years, we have mastered in customizing and printing to provide our customers with the best quality of service. It is our priority to satisfy each customer with their request. We offer some of the best rates along with quality in the market. We take pride in our business and feel gratification by making others happy. Custom clothing means wearing your thoughts and sharing your creations with the world and it is our job to bring them to life.


Contact info

2.2

Poor

TrustScore 2 out of 5

348 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Two Thumbs Up, Speedy Shipping, Great Quality

Was a little hesitant to purchase from here as the reviews were a bit mixed. Can say my experience was very positive. Order arrived sooner than expected and the quality of the product was terrific. Two thumbs up.

December 26, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello, thank you so much for your great comments and love, have a wonderful day!

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Rated 5 out of 5 stars

Very Great Print And Awesome Tshirt I…

Very Great Print And Awesome Tshirt I Received My Shipment Very Quickly Thank You So Much

December 21, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello Omer, thank you so much for your comments, ArtistShot is happy to be here for you!

Rated 5 out of 5 stars

The Artistshot is a company that is…

The Artistshot is a company that is understanding, whether it is about design or as post-shopping support, and does its work in a completely professional way. I can say that it's good, I've shopped on this site, thank you very much, and I'll shop again, thank you :)

December 18, 2022
Unprompted review
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Rated 5 out of 5 stars

Great site!

It was my first time ordering from this site and I loved all the products I have ordered. Shipping was extremely fast. I received my order just in few days. It is high quality and I highly recommended. Can’t wait to order my items.

December 9, 2022
Unprompted review
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Rated 5 out of 5 stars

This Company is Fantastic

Great Website, definitely recommend
I've ordered 6 items from Artistshot so far and they've always been exactly what I was wanting. Some places send faded or washed out versions of what you thought you were getting, but I haven't had this issue with Artistshot. Very happy with the speed and quality and I'll be buying a lot more stuff from them! Thank you so much Artistshot and Artistshot Customer Service 👏🏻👏🏻

December 15, 2022
Unprompted review
Rated 5 out of 5 stars

Really cool stuff for everyone!

Really cool stuff for everyone!
I recently bought a variety of products from different artists and I have been so pleased with them! These will be Christmas gifts for my friends, and I found items on here that I will not find anywhere else, that I KNOW my friends will REALLY LOVE. The designs are great from stickers to prints in high quality, to the material they use for shirts and tapestries. I'm so excited for my friends to open their gifts, thanks

December 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Good quality, happy with the product.

Good products and great service! Happy with the product!

December 11, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello, thank you so much for your comments, we already solved the issue with your order, and everything turned out great, as per our email conversation, remember we are here to make your time valuable, and get you10/10 quality clothing and printings, happy holidays!

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Rated 3 out of 5 stars

No order confirmation, money taken

I placed an order on 12/06/22 for a full-length apron bearing the logo for the Broadway musical "Wicked" I never received a confirmation email, but I can see that the payment was deducted from my bank account
Dec 06, 2022
90918 POS PURCHASE ARTISTSHOT.COM HTTPSWWW.ARTI CA 5PAAHUI4 090918 -32.16

I tried to call their 800 number to inquiry on 12/12/22 at 12pm Central Time. I reched a recording saying that they were closed, but I could email or text for a response. Thus far, my text has gone unanswered....

I am starting to believe that this is a scam and that I need to contact my bank for fraud. I do not want to do this. I want the item I ordered. But I am low on options.

EDIT- A representative from Artist Shot contacted me with tracking information for my order. While I am still salty that I didn't receive an order number straight away AND that their phone number doesn't work, I am raising my orginal rating to reflect the quick response I received when I started to complain.

December 12, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello David, thank you so much for your comments, please keep in mind right now we are in the holiday season, and due to the high demand and many calls per hour there are some waiting times for us to assist each customer, right now we are taking care of this case, please keep in mind our phone representatives are available now, give us a call and we will be more than happy to take care of your order information and keep track of it, thank you so much for your understanding and happy holidays!

Rated 1 out of 5 stars

Did not receive product

Never received product cause it was shipped to wrong address, in fact nothing other than zip code was correct. When I called customer service, I was told sorry, your bank approved the transaction. Take it up with them. I have had to file a dispute with my bank. Absolutely DO NOT order from this company!

November 24, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello Lane, we are very sorry to see this, please accept our request for us to better help you in this case and provide 100% of your experience with us, we are working every day, so our customers get a 10 out of 10 experience with Artist Shot, thank you so much again and happy holidays!

Rated 5 out of 5 stars

A couple of weeks ago I wrote a review…

A couple of weeks ago I wrote a review with 1 star for this company. I was very disappointed about the quality of the garment I received. I am happy to say that since then, I have been corresponding with artist shot and have received a replacement order that I am happy with. The best part of the experience though, was the customer support I received. A big thank you to John. I really could not have asked for better service.

December 3, 2022
Unprompted review
Artistshot logo

Reply from Artistshot

Hello, thank you so much for your love, please keep in mind we will be here for you if you need further assistsance and improve every day, please have a wonderful day and happy holidays!

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