Artsy Properties Reviews 

269
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the convenient and accessible locations, often highlighting easy access to public transport and nearby amenities. Many people also appreciate the cleanliness, comfort, and modern design of the accommodations, finding them spacious and well-maintained. The user experience is frequently described as hassle-free, with responsive hosts and smooth check-ins contributing to a positive stay. However, some customers also noted issues with facilities, such as inconsistent hot water supply, non-functional heating, and problems with air conditioning. A few other people also felt that the cleanliness was not up to standard, mentioning dust, dirty surfaces, and mould in bathrooms. There were also occasional complaints about unreliable internet, lack of proper parking, and concerns about the safety of the surrounding area.

What people talk about most

Location

Customers had positive experiences with location, frequently describing it as ideal, clean, comfortable, and... See more

Staff

Users describe positive interactions with staff, with many reviewers highlighting the kindness,... See more

Facilities

Reviewers highlight ambiguous aspects of facilities, with some customers expressing satisfaction, describing... See more

Quality

Customers consistently note ambiguous experiences with quality, with many praising the property as spotless,... See more

User experience

Clients share positive opinions on user experience, highlighting a truly 5-star experience that was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a wonderful stay at this apartment! It's a great location, and very easy to get anywhere in London, with both the Tube and bus stops just a short walk away. The neighborhood is lively and full... See more

Company replied

Rated 5 out of 5 stars

Clean, Comfortable, and Perfectly Located! We had a wonderful stay at Brandon’s apartment and would highly recommend it. The location is fantastic, it’s just a short walk to the train and bus statio... See more

Company replied

Rated 5 out of 5 stars

We found the flat very good indeed — the location was perfect for our purpose, and it was very clean and well organised. My only suggestion would be to provide some coat hangers and kitchen knives.

Rated 5 out of 5 stars

We came from Australia, and the booking instructions were very straightforward, especially regarding directions to the property and the check-in/check-out process. When my family and I arrived,... See more

Company replied


Company details

  1. Property Management Company
  2. Condominium Rental Agency

Written by the company

At Artsy Properties, we specialise in stylish and comfortable mid-term rental apartments designed for travellers, professionals, and anyone in search of a home-away-from-home. Whether you're staying for a few weeks or a few months, our handpicked spaces combine the charm of boutique living with the convenience of modern amenities. With a focus on creativity, comfort, and character, our mission is to turn every stay into a new favourite. Wherever life takes you, trust Artsy Properties to provide a place that feels just right.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

269 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(269)

64 reviews in the last 12 months

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Rated 5 out of 5 stars

Overall great experience

It was a wonderful stay at Artsy Properties in London! The host, Brandon was incredibly friendly and accommodating, making sure we had everything we needed for a comfortable visit. The apartment was spotlessly clean and well-equipped with all the essentials. The location was perfect, just a short walk to nearby shops, restaurants, and public transit. We couldn't have asked for a better home base for our time in London. We would absolutely stay here again on our next trip - highly recommend their properties.

June 2, 2024
Unprompted review
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Rated 5 out of 5 stars

Amazing apartment exactly like the…

Amazing apartment exactly like the photos and within walking distance of a tube station and only a few streets away from all the shops. Brandon was very accommodating and even let us check in early. He always responded to any issues and came to the apartment to fix them quickly. I would highly recommend Brandon and his properties. I will be using him again if in London.

April 29, 2024
Unprompted review
Rated 5 out of 5 stars

Peaceful and quietly located

Looks just like the photos, lots of technology and gadgets to try out. The glass partition is a very cool feature. Close to the station and located in a nice part of London, walkable to the tube.

April 19, 2024
Unprompted review
Rated 4 out of 5 stars

Modern, Clean with Great Hosting

We spent 4 nights at this apartment recently. It is modern, clean, and comfortable. It was ideally situated near Perivale Tube so you can access London easily & around the corner from a Large Tesco superstore which was perfect for our family of 4. There were a couple of teething problems when we arrived but nothing that wasn't sorted by our hosts quickly, and efficiently. I would highly recommend this property to anyone visiting London.

April 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Fantastic!

Fantastic apartment, spotlessly clean and in a brilliant location! Nothing was too much trouble for the hosts, communication was excellent. We were very happy with our stay and would stay again!

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely experience all round

Loved the decor, cleanliness, location and facilities. Felt very homely, comfortable and bigger than expected. Near underground station so in a great location - and watching the birds and wildlife in the garden outside was an unexpected bonus whilst still being near shops and cafes. Didn’t feel like a stuffy London trip - had a great time, would definitely recommend.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fab apartment

Great location, just 5 minutes from Highgate Tube station.
Clean & modern flat with all the essentials provided.
Excellent comm from Brandon.

April 10, 2024
Unprompted review
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Rated 5 out of 5 stars

Brandon was such an amazing host

Brandon was such an amazing host! He was super responsive and was very helpful in getting me things | needed. The apartment was also super beautiful and looks just like the photos. It was the best stay l've ever had and I would definitely book again. I highly recommend this place to anyone looking for an amazing stay and welcoming host.

March 21, 2024
Unprompted review
Rated 5 out of 5 stars

Really great apartment

Really great apartment. Very clean, nice and really well kept of a good size. Great location near Ealing Common station. Really helpful and friendly hosts who made sure everything was set for us and even brought in a brand new highchair for our 13 month old!

March 18, 2024
Unprompted review

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