Thank you, Blossom, for your help in locating my package. You gave me peace of mind. The tracking system for a shipped package from artverastudio.com seems somewhat vague at times. An exact locat... See more
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Review summary
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Your team is great to work with! Customer Service is beyond 5 stars!!!!! When I hadn't received my Guardian Angel plaque shipment you always responded promptly with the shipping status. When it did... See more
Company replied
I placed an order which was delivered to the wrong address and was irrecoverable to me. I proceeded to e-mail customer service and came into contact with your representative, Sunny. She was so very ki... See more
Company replied
My order was taking too long to arrive. After so long to come I contacted support area about how long I was waiting and that when tracking package, it seemed to be stuck in Buffalo and Lockport, New... See more
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3.2
Average
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Don’t waste your money!
I ordered the Quirky cat vase-the Green sitting posture. One. It is very small. Fits in my hand. I can wrap my fingers around it. The tail is a piece of plastic and looks nothing like the picture. As far as being a vase, it looks like someone used their thumb to add a hole. That is a big as it gets. No way to use as a vase. For the money I was very disappointed ln this product. It also took almost a month for it to arrive.
May 5, 2026
Unprompted review
Reply from Artverastudio
Dear Patricia
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Mia was exceptionally helpful
Mia was exceptionally helpful. I appreciate her assistance. Many thanks Mia!
May 7, 2026
Unprompted review
Reply from Artverastudio
Dear Shirley
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I’m very very upset
I’m very very upset. I spent $270 on this order was supposed to be for Mother’s Day Mother’s Day is this Sunday I try emailing them email came back. I tried calling them and phone was failed. What can I do here?
April 19, 2026
Unprompted review
Reply from Artverastudio
Dear Mary
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Ordered metal cross since April 27
Ordered metal cross since April 27, 2026 and never received or heard from the company. I sent 2 emails and no response!
Order #
ARTVER70295
$36.88 payment
May 5, 2026
Unprompted review
Reply from Artverastudio
Dear Jocenta
We sincerely apologize for the long wait time you experienced when contacting customer service.
Due to a recent surge in inquiries, some information processing has been delayed.
To improve overall service efficiency, we are optimizing our processes and gradually increasing our customer service team staff.
If you still have unresolved issues or require further assistance, please contact us directly via the following email address. We will prioritize your issue as quickly as possible:
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and patience. We will use this as a driving force to continuously improve our service experience and strive to live up to your trust and support.
Best regards
Olivia
Great services ce and fast shipping
Great services ce and fast shipping! Got gift for my wife on time….
May 5, 2026
Unprompted review
Reply from Artverastudio
Dear Jeremy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Took weeks to receive and egg is way…
Took weeks to receive and egg is way smaller than it appears in photos. Very deceptive.
May 1, 2026
Unprompted review
Reply from Artverastudio
Dear Freida
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I warning people that this company is a…
I warning people that this company is a complete SCAM !!!!!!!!!!!!!!!!!!!!!!! practice false advertisement 100%
May 4, 2026
Unprompted review
Reply from Artverastudio
Dear Duwane
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Misleading product pictures
Pictures on the website use a large model or miniatures to suggest the product is large (ie an Easter egg with chocolate egg candies next to daffodils in a vase implying an 8"+ item. The item is 2" and can maybe hold a ring inside.
May 1, 2026
Unprompted review
Reply from Artverastudio
Dear Cindy
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
SCAMMED
What is shown in “ads” and what you receive is so different. Small print descriptions are accurate but the visuals are very misleading. One for what I ordered vs what I got. Totally scammed. Oh and customer service is not helpful. Direct you to small print descriptions.
Please note the canned “we are sorry” responses. You can try to get satisfaction but good luck. They are show and tell one thing but read the small print descriptions carefully!
May 3, 2026
Unprompted review
Reply from Artverastudio
Dear PAULA
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Buyer beware
Buyer beware - had given up hope after nearly 2 months passed before I received an item that looked nothing as pictured. Should have researched this more thoroughly before purchasing. Learned my lesson…..
March 9, 2026
Unprompted review
Reply from Artverastudio
Dear Donna
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Exceptional prompt knowledgeable…
Exceptional prompt knowledgeable customer service. Very impressed. Would definitely do business with them again.
May 2, 2026
Unprompted review
Reply from Artverastudio
Dear Nanci
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
What was shown on the website was not…
What was shown on the website was not what I received.Very disappointed and will not order from this website again.
April 21, 2026
Unprompted review
Reply from Artverastudio
Dear mjzerraol
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Frustrated Customer.
I have been trying to talk to someone at artvera for 3 days. Phone number constantly busy.
I ordered a cat vase three weeks ago and asked it not be sent until April 21 when I was returning home. They sent it immediately but I cannot find the package and I don’t know where they delivered it. It was a birthday gift and I still want it. The site says it is insured so they can send me another but I can’t reach them. Frustrated customer!
April 20, 2026
Unprompted review
Reply from Artverastudio
Dear Eloise
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
From start to delivery my transaction…
From start to delivery my transaction was so easy and comfortable! If I had any questions, I could definitely text or email them. They supplied tracking and kept it updated. When my product arrived, it was very well packaged, not broken or scratched in any way, and exactly as described. I would definitely buy from them again! Thanks!
Pat
April 28, 2026
Unprompted review
Reply from Artverastudio
Dear Pat
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I ordered the Personalized Watercolor…
I ordered the Personalized Watercolor Easter eggs for my grandkids about a month before Easter (taking a chance on getting them before Easter, which was April 5th this year).
I finally received the eggs today, April 29, 2026, and am deeply disappointed. In the advertisement online, it showed large, beautifully painted, hollow eggs filled with realistic Easter candy. You can understand my disappointment when I opened the package today and found three miniature eggs. Although they were “painted” and personalized, I can barely read their names (Jonathan, Grace, and Luke) and there is no way I can stuff them full of Easter candy because there’s not enough room inside the egg for a Hershey’s chocolate kiss.
April 29, 2026
Unprompted review
Reply from Artverastudio
Dear Sheila
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered a sign 3 1/2 weeks ago and…
I ordered a sign 3 1/2 weeks ago and still have not received it. Sent emails that were returned. Phone is constantly busy. Don't ever purchase from this company.
March 2, 2026
Unprompted review
Reply from Artverastudio
Dear Sharon
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered approximately $70.00 worth of…
I ordered approximately $70.00 worth of products 3 weeks ago and I haven’t received them nor have emailed me about my order! They did take my money though!😡
April 7, 2026
Unprompted review
Reply from Artverastudio
Dear carolinagirlinbamayahoo.com
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Is Artverastudio Fraudulent?!! Pkg Never Rec’d
They never deliver my Easter eggs! I needed them for this year not next year! Been in shipped mode for more than 30 days!
April 14, 2026
Unprompted review
Reply from Artverastudio
Dear Trish Q
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
BEWARE!!!his product is a complete and total…
This product is a complete and total RIPOFF!!! I purchased the cat vase to give to my daughter-in-law for Mother's Day. In the ad, the vases (being held by people) looked the size of a typical vase. Well....I got my order today and was shocked! The "vase" is 3 1/2 inches tall. I planned on putting a small bouquet of flowers in the vase for a Mother's Day gift. This vase isn't big enough to hold weeds!!! You people should be ashamed to do this to consumers. I will NEVER do business with these thieves again.
April 27, 2026
Unprompted review
Reply from Artverastudio
Dear Lori
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I cannot say enough about the wonderful…
I cannot say enough about the wonderful treatment I have received from Neriah. I have never gotten such a quick response to my problem. I am truly impressed! Not only that, I received my refund promptly. Neriah has kept the communication coming, and that is very rare! I haven’t received my order yet but I can’t wait to get it! If your products are anything like you employee, Neriah, I know I will love it!!!
April 15, 2026
Unprompted review
Reply from Artverastudio
Dear Claire
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
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