Thank you, Blossom, for your help in locating my package. You gave me peace of mind. The tracking system for a shipped package from artverastudio.com seems somewhat vague at times. An exact locat... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your team is great to work with! Customer Service is beyond 5 stars!!!!! When I hadn't received my Guardian Angel plaque shipment you always responded promptly with the shipping status. When it did... See more
Company replied
I placed an order which was delivered to the wrong address and was irrecoverable to me. I proceeded to e-mail customer service and came into contact with your representative, Sunny. She was so very ki... See more
Company replied
My order was taking too long to arrive. After so long to come I contacted support area about how long I was waiting and that when tracking package, it seemed to be stuck in Buffalo and Lockport, New... See more
Company replied
3.2
Average
329 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When my order was first delivered it…
When my order was first delivered it went to another state. Once I notified them they promptly rectified the issue. I will order from them again!
Constance Stewart
May 4, 2026
Unprompted review
Reply from Artverastudio
Dear Conni
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Reply from Artverastudio
Dear Kathy
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I purchased the Jimmy Buffett…
I purchased the Jimmy Buffett commemorative duck for Mother’s Day. The item didn’t arrive in time to give it to her. When it finally came, it was NOT in a wooden box with blue lining. It was just the duck. The ad was misleading. False advertising. I have reached out to them, but received no response.
May 21, 2026
Unprompted review
Reply from Artverastudio
Dear Shannon G
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I ordered a ‘handmade’ item
I ordered a ‘handmade’ item. I also love to support smaller businesses. This handmade item is coming from China. I have written 4 emails with NO reply.
May 4, 2026
Unprompted review
Reply from Artverastudio
Dear Susie
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Do Not Order U will never get ur order
I placed my order 20 April 2026 it is now 20 May 2026 and still have not rec’d my order. I emailed customer service 4x’s got no response called there phone and it has been disconnected. Do not order from them.
May 20, 2026
Unprompted review
Reply from Artverastudio
Dear Barbara
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Watch final payment review
This company offers a deal but when you reach the final confirm payment process the amount exceeds not only the original cost but adds additional cost.
May 19, 2026
Unprompted review
Reply from Artverastudio
Dear Veronica
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Overall bad experience
Delayed shipment. Took 6 weeks to be received. Unable to track shipment.
Items received were so cheap looking, I would like to return. Know the return process wouldn't be worth the time and cost, so I will have to use it as another lesson learned.
May 18, 2026
Unprompted review
Reply from Artverastudio
Dear Dorothy
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I placed my order April 18 or 16th
I placed my order April 18 or 16th, and I still have not received my order. It has the charges have gone through my bank but no product as of yet. Please let me know what I can do.
May 18, 2026
Unprompted review
Reply from Artverastudio
Dear Shirley
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I inquired of customer service where my…
I inquired of customer service where my package was and they were very responsive! Excellent customer service and I’m grateful for their help, I’m getting the product I ordered reshipped because I never received. They were professional, personal and resolved the problem!
May 18, 2026
Unprompted review
Reply from Artverastudio
Dear Paula
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Mia was very prompt in answering my…
Mia was very prompt in answering my inquiries and helping me with tracking information. She was very courteous with her responses and went over and above to make sure I was satisfied. The Cat vase I ordered arrived and I was able to gift it to my elderly neighbor for Mother’s Day. She loves it. Thank you.
April 28, 2026
Unprompted review
Reply from Artverastudio
Dear Anita
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Pure garbage
IPure garbage. Its been 30 days and still no product. The tracking says it has gone through every province in china, 2 days in customs, 2 days to cross ocean, 2 days to be reviewed by us customs, 2+ day cleared by custom and no clue where it is at at the moment. As much as i want to call and complain, i know it wont do anything. Next time. AMAZON. they have same product. NEW:it is now may 31st and still no product. I asked for refund from whoever olivia is. It said no due to it being in the US. Its been here, supposedly for a week. Nothing in this world ships this slow unless someone is walk here from china. Please. For your sanity, do not purchase anything from these people. They us cgi ads with fake people using the product.
May 16, 2026
Unprompted review
Reply from Artverastudio
Dear John
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Can’t select zero stars so I picked one…
Can’t select zero stars so I picked one star. This company sells garbage. Terrible quality. Items loo like they are made b a 3 year old child. Tried to order a Jimmy Buffet anniversary Jeep duck. Looked like a normal rubber ducky like you buy for Jeeps. Was a poorly made ceramic duck with terrible paint (all out of the lines) and cheap stickers on it. GARBAGE for $23 after shipping costs. DO NOT BUY FROM THIS COMPANY!!!
Their website depicts an elderly woman making sea glass items. None of which is true. All AI. False advertising at its best.
May 17, 2026
Unprompted review
Reply from Artverastudio
Dear CW
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Seems like a trustworthy shop with an…
Seems like a trustworthy shop with an older lady as their marketing pitch. However, the products come from China. I’ve tried to contact them numerous times with no response. The package tracking info is hard to find. Once I got to a site that had some info, it has been waiting for updates for over a week. Another scam as far as I can tell.
May 15, 2026
Unprompted review
Reply from Artverastudio
Dear Aleece
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
It’s May 14
It’s May 14, 2026. I placed my order on April 13…
NEVER RECEIVED MY ORDER!!!!!!!!!!
April 13, 2026
Unprompted review
Reply from Artverastudio
Dear Charlotte
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Adorable Cat Vase
Cat vase matches my kitty. Customer Service is exceptional…
Diane Williams
April 8, 2026
Unprompted review
Reply from Artverastudio
Dear Diane
Hello! We're delighted that you enjoy the designs and styles of our products.
🎨 Your recognition is the greatest encouragement to our design team and will motivate us to continuously refine our designs and launch more products that combine style and practicality.
We welcome your continued interest in our upcoming products, which will continue our design inspiration. Stay tuned. If you have any further suggestions or requests, please feel free to share them with us.
Thank you again for your review and wish you a happy life!
Best regards
Olivia
Very good service
Very good service. I had questions about when my order was arriving and it came that afternoon! She takes pride in her job and does it well. There should be more people like Mia in the service industry. Thank you!
May 14, 2026
Unprompted review
Reply from Artverastudio
Dear Laura
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
What I ordered and what I received are…
What I ordered and what I received are 2 different things. I wanted the bigger vase I got the 6 in vase. I wrote an email to them and haven’t received a response. Beware ordering from them. Will never again order from this company. They send multiple emails per day.
May 8, 2026
Unprompted review
Reply from Artverastudio
Dear Valerie
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Scam
I ordered garden art for my mother for Mother's Day and was provided a time table for delivery. Product never arrived. Only way to contact customer service is an email, and I never received a response to my request for a refund.
May 12, 2026
Unprompted review
Reply from Artverastudio
Dear EHO
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Issue resolved satisfactorily
There was an issue with my order, but it was taken care of completely and communications were good. Happy with my products and service overall.
May 11, 2026
Unprompted review
Reply from Artverastudio
Dear Susan
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
I ordered afiguring of my sister and…
I ordered afiguring of my sister and her new husband. It took along time to fet it and when i got it all it was is a piece of plastic and a round disc. NOT WHAT I PAID 35 BUCKS FOR IR EXPEXTED. MY PAYPAL SAID CHARGED FROM GIFT SHOP..THE EMAIL WAS FROM A STRANGE ADDRESS NOT ARTVERAPRINT THAT I THOUGH I WAS ORDERING FROM!! A BIG SCAM COMPANY..DO NOT ORDER FROM THEM...
May 7, 2026
Unprompted review
Reply from Artverastudio
Dear Lisa
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
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