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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the good quality of the products, often describing them as reliable and well-built. People also find the user experience positive, noting that products are easy to set up, lightweight, and practical for various uses, including travel and professional settings. The monitors are often praised for their clarity and brightness, making them a worthwhile addition for many users. However, some people were dissatisfied with aspects of their order and delivery. Several customers reported issues with shipping times, with orders taking longer than advertised or even not arriving at all. There were also concerns about product functionality, such as flickering screens, broken stands, or issues with power connectors. A few other people also felt that the product descriptions were sometimes ambiguous or that the color matching and brightness were of low quality.

What people talk about most

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as a great product, noting... See more

Quality

People report positive experiences with quality. Many customers praise the good quality of the product,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. While many customers praise timely and fast... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of setup and portability. Many... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report quick processing... See more

Reviews shaping this summary

Rated 3 out of 5 stars

We received this as a gift, easy to set up and load photos, however the QR code for family members to use doesn't work. I sent an email but to date have not had a response. Which is very disappoint... See more

Rated 3 out of 5 stars

My card got declined by the bank because of possible fraud/scam. Then i ordered it from Amazon, and the card went through. I dont know if my bank was mistaken or if there webside had some kind of scam... See more

Rated 5 out of 5 stars

I was looking for a stand for my smartphone, which is surprisingly hard to find. I found the ideal one which met all my wishes. It's Arzopa "double-oipe folding bracket" - the title on the box doesn... See more

Rated 5 out of 5 stars

So far so good, purchased the ARZOPA Portable Monitor 15.6 during Prime sale - so only cost €85 and its a great product so far. Have used it mainly with laptop at home and when travelling for work - g... See more


Company details

  1. #52 of 66 best companies in Electronics Company

Written by the company

Arzopa products include computer and portable monitors, digital photo frames, and cell phones. Our team is devoted to providing the best visulization of the mobile life.


Contact info

3.7

Average

TrustScore 3.5 out of 5

157 reviews

5-star
4-star
3-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 3 out of 5 stars

Good monitor, terrible delivery times

Its been 18 days since i placed (and paid) for the order, and i dont even have a working tracking number.
The site offers a tracking feature, that doesnt work either.
I have stopped hoping to get my item by now
EDIT: there were issues with the late delivery, but it got here after all.
Its a very good monitor which amazed me when i connected it to my phone!

April 28, 2024
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Rated 5 out of 5 stars

Fast and uncomplicated

The order process was uncomplicated. Only a few clicks to finish the order.
The delivery itself was very fast what I didn't expect. After two days I got an e-mail that the order left the warehouse and at the same day I hold it in my hands.

March 14, 2024
Rated 5 out of 5 stars

I bought from them and received early but without power cable!

I bought from them and received early, it has very high quality but there was a negative point: when i oppened the box there was not a usb-c to usb-a cable for power up the monitor i talked to support but they offered me a 10$ coupon! But i didn't need, because there was not charging cable in their website. Btw I'm satisfied by their portable monitor
UPDATE: they refund $10 to buy the cable! thank you ARZOPA

March 13, 2024
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Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.

They are cheaper than competitors but smack of a scam company thankfully I paid through PayPal so i'm protected, I've send they messages via their website and via the Shop App since my order was placed 4 days ago.

They state 1-3 days shipping but don't reply to customers let alone update order status or maintain any accountability for what's going on, not replying to emails or messages which is absolutely disgusting. I genuinely hope this company goes out of business.

March 12, 2024
Unprompted review
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Rated 1 out of 5 stars

Never again

Thanks arzopa for this outstanding SCAM.
Ordered two monitors and after two weeks of waiting, multiple emails and your assurance they'll be shipped soon, I finally got a refund.

January 29, 2024
Unprompted review
Rated 1 out of 5 stars

Dont buy, they are scamming

I order it around two weeks and i havent receive it. whatever I try to call them or contact them they will not be response. just some times they reply me with the chat platform. I stongly believe they are scamming people. please dont dont dont buy anything from this damn website.

November 1, 2023
Unprompted review
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Rated 2 out of 5 stars

BUYER BEWARE - I am trying to return for a refund, but no luck! Review #2

I purchased 2 of the A1 15.6" monitors. All, or almost all, of the advertising images of the monitors "in use" are photoshopped. Some of those images falsely advertise how it can be used. I can not use the monitors as intended. Image quality is acceptable but not great. The warranty is only 30 days before it is "prorated." Communication is a major obstacle with this seller. They sent USPS tracking information, but the items shipped UPS. Some communication in in a combination of English and Asian characters, I assume Chinese, making it difficult to decipher. There is no telephone number, and the "live chat" isn't live. I am having no luck getting an RMA. The product is 3 or 4 stars, but the customer service is 1 star, thus the 2 star rating.

September 29, 2021
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