Asdatyres Reviews 

18,706
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 997 reviews, reviewers had a great experience with this company. Customers consistently found the prices to be very competitive and often the best available online, making it an attractive option for purchasing tires. The ordering process was frequently described as easy and smooth, with a wide variety of tires to choose from and the convenience of selecting a nearby fitting location. Many reviewers praised the fitting service, highlighting the professionalism, efficiency, and friendly demeanor of the staff at various local garages. However, some customers experienced significant issues with their orders, including tires not being present at the fitting center despite confirmed appointments, leading to wasted time and inconvenience. There were also instances where additional charges were requested for essential components like TPMS valves, despite an advertised all-inclusive price, and some reviewers reported long wait times and poor communication from the fitting centers.

What people talk about most

Service

Users describe ambiguous interactions with service, with many customers reporting positive experiences,... See more

Price

Customers had positive experiences with price, consistently finding competitive and reasonable pricing for... See more

Staff

Customers consistently note ambiguous experiences with staff, with many praising the professionalism,... See more

Product

People report ambiguous experiences with product, with many customers praising the ease of finding and... See more

Order

Reviewers highlight ambiguous aspects of order, with many finding the online ordering process easy, quick,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

All very smooth, tyre fitted as per schedule. However, tyre protection (although paid for) isn't actually given or provided. You have to register (I couldn't find the option), using a 'code' fro... See more

Rated 5 out of 5 stars

Cannot fault Asda Tyres, after getting quotes elsewhere, I looked on their website and for the same 2 tyres, the quote was £20 less in total….and the irony is that they were fitted by one of the local... See more

Rated 5 out of 5 stars

Great price and great communication when the mobile fitter had to rearrange the day due to a medical emergency. Went really smooth and was a real nice guy. Would recommend both Asda tyres and the mobi... See more

Rated 5 out of 5 stars

I managed to order the wrong tyres and Asda were very helpful in swapping for the correct ones with virtually no hassle. New ones arrived within a couple of days and all was perfect. Great service


Company details

  1. Tire Shop

Written by the company

ASDA Tyres sells over 250,000 tyres per year online through www.asdatyres.co.uk. For the best Tyre Savings and a full range of all premium brands, midrange and budget tyres visit us today. We will not be beaten on price! National fitting available.


Contact info

4.2

Great

TrustScore 4 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(18,706)

972 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Purchasing the correct tyres was very simple, with clear pricing - the cheapest I could find the tyres at.
Great choice of local fitting agents.
Fitting agent was first class. No problems at all.
In conclusion, Great service at Great prices.

June 12, 2026
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Rated 5 out of 5 stars

New tyre order

Online ordering process straightforward inc date of fitment. Service from garage was excellent, no waiting and very quick.
Price from Asda very competitive.
Would certainly buy from them again

June 13, 2026
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Rated 2 out of 5 stars

Tyre Protection (insurance) is deflating

Whilst the tyre price was good, when it comes to 'Tyre Protection', Jenni claim's is not insurance, but by every definition is insurance, they are crooks. The 2-star is an average, I'd give 5 star for price, but zero for insurance. Asda take money for Tyre insurance, if don't receive emails afterwards they cancel and keep the money paid. It's wrong they cancel, it's theft if they keep money for no service.

June 12, 2026
Unprompted review
Rated 1 out of 5 stars

Non-delivery of pre-ordered tyres

I ordered two new tyres online from Asda tyres on the 5th June. I arrived at the agreed garage on the 10th June for an 11-12 slot to get my new tyres fitted and was told that they hadn't been delivered and I should chase the supplier.

I phoned Asda tyres who said they would chase their supplier and phone me back. They did not phone back so I contacted Asda tyres again to be told that the supplier would not be able to make the delivery in time for the agreed slot with the fitter at the garage. Asda then booked me another slot for Friday 12th at 3:00pm and they stated that the tyres would definitely be delivered on Friday morning.

The fitter told me during my initial visit that they had experienced similar non-deliveries of Asda tyres earlier in the week so I therefore phoned Asda tyres one hour before to check my tyres had arrived i.e. to save me another wasted trip. Yet again they had not arrived and so I immediately phoned Asda tyres and they said they would chase the supplier and phone me back.

Asda tyres did not phone me back so I phoned them 30 minutes before my fitting slot and was told that they could not get hold of the supplier to confirm the tyres would be delivered. I stated how unhappy I was with this situation, cancelled my order and had to order them from the garage at a extra cost of £42.97 per tyre. I said I would be raising a complaint to which the agent replied, "that's your choice" without any apology.

The impact on me is that I have wasted two half days when I could have been doing something much more productive than chasing my order and driving to the garage fitter. I have used Asda Tyres without any problems before so I don't know what's happened to your supply chain but I will not be using them again unless you can convince me that this process has been fixed.

My expectation is that the company I pay for delivering the product, proactively ensure that their delivery sub-contractors do what they supposed to and not the customer!.

June 12, 2026
Unprompted review
Rated 5 out of 5 stars

Cheap, but also good.

Asda Tyres provided the cheapest quote around, but that’s not why I chose them!
They have an easy to use website, where I was able to choose tyres specific to my car. It was also easy to choose a fitter for next day fitment.
F1 Autocentres were great for fitting too.

June 9, 2026
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Rated 5 out of 5 stars

Great service from Asda Tyres

Buying tyres clearly isn't a fun activity but Asda tyres had the best online price and I could choose a fitter nearby. The tyres were delivered 5 minutes late so I was asked by the fitter to ring Asda Tyres customer service and I can add that was easy to do and the lady was fabulous.

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Very user friendly experience

I searched multiple suppliers before ultimately purchasing 2 GT Radial Sportactive 2 tyres (255/40/20) to be fitted locally.

I was looking for mid-range tyres and read many good reviews of the GT’s which praised their blend of performance and affordability.

Fitting took approximately 30 minutes and was done within the agreed time slot.

If the tyres remain at the same price point at the end of the month, I’ll purchase 2 more.

The TPMS triggered a short distance after driving away but this is perfectly normal after tyre fitting and only took me seconds to reset.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Systemic Service Failures from Booking to Refund

I agree with many of the negative reviews. Asda Tyres gives you a fitting date and time that, in my experience, is unlikely to be honoured because it is entirely dependent on the independent fitting centre, yet there appears to be little communication between Asda and the fitter. Why is Asda not contacting the fitter to confirm availability before offering customers a booking slot?

They should also be checking with the fitting centre that the tyre brand and specification ordered are actually in stock. If not, customers should be contacted promptly and offered a suitable alternative rather than being left to face delays and inconvenience.

My biggest concern, however, was the refund process. Part of my refund arrived on 4 June, but the remaining £60 had still not been received by 11 June. When I called, I was told that Accounts had not "ticked a box" and that someone had been off sick, but that it would now be processed.

In my opinion, this is completely unacceptable. Whether through poor controls or a flawed process, customers should not have to chase money that is owed to them. I suspect many people would not notice a partial refund and would simply move on. This suggests a systemic failure that needs urgent investigation and correction.

The issues around booking management, stock verification, communication with fitters, and refund processing all need to be addressed if Asda Tyres is to provide the level of service customers reasonably expect.

June 2, 2026
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Rated 1 out of 5 stars

Dreadful customer service and not interested.

I bought some tyres for my Audi A4. I put the reg of my car into the search and selected make and model. I had the tyres fitted OK. Two weeks later my car went into to Audi for service. The engineer noticed the tyres and said I should not be using them. They are specifically for Mercedes. Stating they could wear badly and could not guarantee them at speed. I contacted Asda Customer Service and explained. The woman I spoke to was very dismissive stating she would do nothing as I chose the tyres. I said I chose from their recommended list. She still refused. She would not put me through to the manager. I emailed and this was ignored. I am now proceeding through my Credit Card to get my money back. Their Customer Service is absolutely shocking. Stay away from this company.

Further to contacting Asda tyres they state that I should have checked the tyres were for mr car even though I put my exact details in. They say small print says it is up to the customer to know if they are for your car. How poor is this?

I will now take them to court as legally I can reject the tyres as not fit for purpose within 20 days of purchase. That is Consumer Law. Their customer service is non existant.

June 25. 2026. Since my communication with ASDA tyres they have now refunded my Credit Card and the matter is closed.

May 14, 2026
Unprompted review

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