Asetek Racing Reviews 631

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 307 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and excellent design. Many people highlight the fast shipping and efficient delivery service, often receiving their orders much quicker than expected. The customer service also receives frequent commendation for its responsiveness, helpfulness, and effectiveness in resolving issues. However, some customers reported receiving products with manufacturing defects, such as faulty power supplies or missing internal components, raising concerns about quality control. A few people also expressed dissatisfaction with certain product descriptions, claiming discrepancies between product descriptions and actual functionality, and some found the return process to be problematic.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing them as well-designed, robust, and... See more

Quality

Customers consistently note positive experiences with quality, highlighting well-designed, robust products... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting its responsiveness, speed, and... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the incredibly fast shipping... See more

Service

People report positive experiences with service. Customers consistently praise the professionalism, speed,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Generally fast shipping and delivery that is important for me, someone who do not have patience. Very secure and great packaging, good support communitcai. Not too much of the reasons to lower the s... See more

Company replied

Rated 5 out of 5 stars

Recently I purchased quite a few things from Asetek Simsports. Unfortunately, one of the buttons for the wheelbase stopped working about a week after installation. I reached out on their discord to se... See more

Company replied

Rated 5 out of 5 stars

The quality and the finish of all product are at high end. I had some bad experience with a defect product, but I must say that the support provided by the Claim and repair team were beyong my expec... See more

Company replied

Rated 5 out of 5 stars

My purchases have been easy to make, shipping has been timely, and the equipment quality is first-class. My latest purchase is the extended travel kit for my Invicta brake pedal. Will install the new... See more

Company replied


Company details

  1. Electronics Manufacturer

About Asetek Racing

Written by the company

Asetek is a global leader in mechatronic innovation and a Danish garage-to-stock-exchange success story.

Founded in 2000, Asetek revolutionized the PC cooling market with the innovative all-in-one liquid cooler and in 2021, Asetek Racing burst onto the sim racing scene with our groundbreaking hydraulic Invicta™ Pedals.

We have since expanded and are now offering steering wheels, direct drive wheelbases, and pedals in three different line-ups: La Prima™, Forte® and Invicta™.

Everything we do is based on three words that define Asetek Racing.

PERFORMANCE: Because racing is in our DNA. We want to win – and that's why Asetek Racing was founded in the first place. To develop sim racing hardware that can make you a better racer.

PRECISION: Going from PC cooling to sim racing gear may seem like quite the leap, but from an engineering perspective, the two are quite similar. We conquered the world of liquid cooling by excelling at ‘mechatronics’, which is the integration of mechanics, hardware, and software, and that is exactly what sim racing gear consists of.

PASSION: We are racers at Asetek Racing. Founder and CEO of Asetek, André Eriksen, has always had a burning passion for racing, and everything we do is based on real life racing and authenticity.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

631 reviews

5-star
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1-star

Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Fcn awesomeness

Fcn awesomeness

April 13, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Asetek is reacting fast on questions…

Asetek is reacting fast on questions and other sorties. The Forte set is incredible, cables on the pedal set are a bit fragile in my opinion but the rest is near perfect.

May 5, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Really good service

Quick enough response and replaced my broken part for free.

April 30, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

very good support and

very good supoort, very good products, awesome suport service and prices !!, they give me a gift awesome people !

May 4, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

I made a mistake entering my shipping…

I made a mistake entering my shipping address when ordering and Søren was able to contact the us warehouse and get my correct address updated. Søren provided speedy and quality customer service to resolve my issues and other questions! Thanks again!

May 4, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

Asetek simracing Is a Must have

As an owner of the Asetek La Prima+, Invicta Thorp1 pedals, Initium and Forte rims, and the Asetek floor mat, I can say with absolute certainty that it’s one of the top-tier brands in sim racing. These products are built for high-level esports competitions, with outstanding quality. I’d also add that such a knowledgeable and friendly customer support team is hard to find—fantastic.

May 4, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Great support and products

Great support and products. Love the invicta wheelbase and forte formula pro

May 4, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery! Great quality!

April 10, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 4 out of 5 stars

Overall

Overall, everything was fine. There was an issue with pedal calibration, and I'm still discussing it with support. It's probably related to the quality of the cable that comes with the pedals.

It's not a huge deal, but that's still why I'm giving it a 4 out of 5.

I like the price-quality ratio, the software is user-friendly, and the QR code is the best on the market.
I'll see how the hardware performs over time, and if everything is fine, I'll definitely stick with your ecosystem.

April 9, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Extremely competent wheelbase and pedals

Parts arrived in extremely high end packaging. Everything was included and all work straight out of the box.
The feeling of a high end product is genuine and all the components look and feel like they will have excellent reliability. This is my first wheelbase and pedal set and I am not disappointed. It took a lot of research and a build up to spend this much money but so far it is completely justified.
The upgrade opportunities with the pedal set for instance will ensure the components are used for a long time, so I am hoping the apparent build quality carries through to expected reliability.
I find some of RaceHub slightly unintuitive, how and when setups are saved and sent to the devise is not completely clear, to me anyway. But otherwise setup is relatively as easy or complex as you want to make it with plenty of options.
The feel of the wheelbase is a little strange, especially with track bumps, but this is maybe down to the individual settings rather than any issue, more tinkering required but the main difference is the consistency with which I can now brake, the solid brake pedal, while not to everyone’s liking, is exactly as a race car pedal feels and inspires confidence to be able to perform the same brake actions lap after lap.
I would highly recommend this set of components to anyone considering a wheelbase and pedal setup and currently can’t imagine why you might need more torque or more expensive pedals. These ones do the job admirably and will be the base of my sim system for years to come.

April 25, 2026
Unprompted review
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Reply from Asetek Racing

Hi,

Thank you so much for your very detailed feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 4 out of 5 stars

Genuinely believe Asetek makes quality…

Genuinely believe Asetek makes quality products at a reasonable price. Wheel, wheelbase, pedals, have been flawless, except I had a switch on my wheel break just under 2 years of use. Disappointing, but not the end of the world. Would have to send in and $150 to have repaired, and without the wheel for a few weeks.

March 5, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Greatest Sim Sports Manufacturer…

Greatest Sim Sports Manufacturer around. Truly dedicated team and incredible equipment that is top notch and provides real world FFB profiles and experience

March 6, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 2 out of 5 stars

Well??!

While the initial response to my problem was quick, it has slowed to a crawl. Now little to no follow through?

February 28, 2026
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Reply from Asetek Racing

Hi,

We appreciate you taking the time to write this review and providing in-depth feedback. Also, we would like to apologize for any inconvenience.


Should you have any further concerns or require assistance, please don't hesitate to reach out to us via https://www.asetek.com/simsports/support/

Thank you for the feedback, which helps us improve. 💪

I wish you a wonderful day!

Best, Asetek Racing

Rated 5 out of 5 stars

I own an invicta wheel base and a forte…

I own an invicta wheel base and a forte formula pro. These are great quality product. I'm very happy with and very satisfied with this brand.

February 25, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

Rated 5 out of 5 stars

Everything good

Product works perfectly, fast delivery

March 20, 2026
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Reply from Asetek Racing

Hi,

Thank you so much for your feedback and review!

Have a wonderful day!

Best, Asetek SimSports

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