A Shade Greener Maintenance (Solar) Reviews 2,643

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 638 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and professional demeanor, often highlighting their efficiency and extensive knowledge. The service provided is frequently described as excellent, with many people appreciating the prompt response times and the overall smooth experience. However, some customers also noted issues with contact, mentioning difficulties reaching the company or receiving impolitely worded emails. A few people expressed dissatisfaction with customer service, citing a lack of responsiveness or unhelpful interactions, and some experienced delays in scheduling maintenance.

What people talk about most

Staff

Customers consistently report positive experiences with staff. Reviewers frequently praise the team for being... See more

Service

Consumers find service to be positive, with many praising the efficiency, politeness, and knowledge of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful, polite, and... See more

Response time

Clients share positive opinions on response times. Customers consistently praise the quick and timely... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers report positive experiences, noting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Our solar panels stopped producing electricity and after a couple of days A Shade Greener contacted us to let us know, although we knew already from our smart meter monitor. We were told to reset a sw... See more

Company replied

Rated 5 out of 5 stars

I am blown away by incredible assistance from Shannon! My solicitor let me know one day before completion of my remortgage that we could not proceed without a Deed of Variation from A Shade Greener. I... See more

Company replied

Rated 5 out of 5 stars

I'm a landlord with a BTL property that had solar panels installed by this company before I purchased. Dealing with them and helping tenants deal with them has been really easy. Their responses are ti... See more

Company replied

Rated 5 out of 5 stars

We were recently contacted by ASG regarding a fault with the panels at our house, and a convenient appointment was arranged for an electrician to attend. Craig arrived exactly on time and was courte... See more

Company replied


Company details

  1. Solar Energy Company

Written by the company

A Shade Greener Maintenance are the largest renewable energy maintenance company in the UK, we look after over 70,000 Solar PV systems.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 27% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The young man who came to do a…

The young man who came to do a maintenance check on my solar panels was very polite, on time, and he did the work needed in no time at all. He left everything clean and tidy and was finished in less than an hour. I was very pleased. The young man's name was Adam.

March 11, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

It is always preferable to talk to…

It is always preferable to talk to someone who you are confident in knowing that they have the knowledge to answer your question and not an automated service. Thank you for your help

March 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Excellent in everyway

Excellent in everyway
Thanks 👍

March 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Ricky an electrician from AshadeGreener is brilliant 😃

Ricky an electrician from AshadeGreener was very professionable, polite, courteous and knowledgeable. After introducing himself, he explained what he was going to do, to find out our problem and once he found it, how he would fix it. Once done he answered our questions clearly, we now understand better how our solar panels work - thank you Ricky.

March 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very pleased with today's visit with Adam

Adam was very friendly and explained everything well during today's visit. He advised us on best ways to save energy and took time to explain what was being done today. Very quick and excellent service. Thank you Adam 😊

March 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Top marks to Izabela Saidat

I was acting in the sale of a property for a client and required a Deed of Variation and dealt with Izabela Saidat. Izabela was very efficient and prompt in dealing with this matter and is a credit to a Shade Greener

March 10, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

A Shade Greener: no regrets whatsoever.

What I thought might have been a difficult process to sell my house with the A.S.G. Solar Panel Lease deal, was sorted out very promptly with emails by their agent Izabela Saldat. Nothing was a problem & she explained everything so well. Where does all the bad press & confusion come from? A Shade Greener are so helpful. The panels have saved me so much money. No regrets whatsoever.
Michael Harrison, Teesside.

March 9, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Fantastic service every time

Francesca Staley has been the member of staff as a first point of contact who has assisted me with all my queries since our account moved over to A Shade Greener. Supporting me with all meter reading submissions, relocating equipment and all general queries. She is always polite. Will get answers to your query by reaching out to colleagues to make sure you are given the right info. I have really appreciated her assistance and customer care on every call. Thank you.

March 6, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

I had a fantastic experience with…

I had a fantastic experience with Izabela Saldat on a Deed of Variation matter. She was helpful, kind and always ready to help. I hope the firm know what an incredible asset she is to the firm!

March 6, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Shannon was really helpful

Shannon was really helpful and efficient at getting a matter sorted to assist with a property sale.

March 6, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Izabela Saldat was great

Izabela Saldat was great - quick & efficient.

March 6, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Franceces

Francesca was a great help when I didn't recieve my fit payment last quater on time .She sorted everything and I recieved my fit payment within a week .

December 22, 2025
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Shade Greener Maintenance provide a…

Shade Greener Maintenance provide a management. monitoring and maintenance service for a nominal annual fee. The service provided is very reliable and takes away any involvement from myself. When called upon for a repair the service was timely and effective.

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Great experience from start to the end.

When our buyers Solicitor insisted on having a Deed of Variation lodged with the Land Registry, for our Leased Solar Panels, Izabela from A Shade Greener went out of her way to help ensure the process went as smoothly as possible to expedite the sale of our property. Izabela is a true proffesional and a credit to A Shade Greener, even updating us on Boxing Day. If like us you need to contact A Shade Greener then hopefully you will get to deal with Izabela and you can then relax in the knowledge your query will be acted on and expedited in a most professional way.

February 11, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

A very friendly happy person on the end…

A very friendly happy person on the end of the phone with a positive attitude to resolve problems.
Helen made the spring sun shine brighter

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig the engineer was an absolute…

Craig the engineer was an absolute gentleman very polite, punctual, tidy and friendly.

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Craig

Craig came out. He was polite and professional and explained the issue. He diagnosed the problem quickly and made the necessary repairs

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Lovely lady verry helpfull

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Helpful staff

Your staff member was really helpful and knowledgeable. He explained everything to me. Very happy with service

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

Rated 5 out of 5 stars

Very positive experience

I had a fault with my panels which a shade greener notified me of they arranged for a electrician to come and have a look they called half hour before arriving ,Adam was friendly and quickly found the fault and replaced the inverter on my system he explained everything he was doing and was very tidy he also explained how to get the best from my panels which was very helpful, Adam is credit to the company :-)

March 5, 2026
Unprompted review
A Shade Greener Maintenance (Solar) logo

Reply from A Shade Greener Maintenance (Solar)

Hi,

Thank you so much for your feedback. We will pass your comments along to the team.

Please don’t hesitate to contact us if you need further assistance or have any questions.

Make sure you head over to our Website at A Shade Greener Maintenance Ltd – (https://ashadegreener.co.uk) or Facebook Page – A Shade Greener Maintenance (https://www.facebook.com/profile.php?id=100093256986000) for more information about the solar panels!

We are here to help.

Many thanks

A Shade Greener Maintenance Ltd

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