Ashley Neal Driving Instruction Ltd Reviews 412

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I am due to give my driving test but just wanted to give a thumbs up here for Dave my driving instructor. He has always been very supportive and accommodating. I have heard of stories were driving ins... See more

Rated 5 out of 5 stars

I've just passed my test first time with Ashley Neal Driving. I only had 2 minors ! I found automatic lessons really easy to find with them as opposed to waiting weeks or even months before a star... See more

Rated 5 out of 5 stars

Passed this morning after fantastic lessons from Paul who couldn't have been more patient and put up with my nerves and worrying. Settled me down and always knew when to chat to keep things moving or... See more

Rated 5 out of 5 stars

Firstly let me give a big thank you to Kasia, my driving instructor, who's patience, guidance and brilliant instruction in both driving matters and understanding of how the car works enabled me to pa... See more

Company details

  1. Driving School

Information provided by various external sources

Driving Lessons in Liverpool and throughout Merseyside.


Contact info

4.9

Excellent

TrustScore 5 out of 5

412 reviews

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Rated 5 out of 5 stars

Thanks to my instructor Chris H I…

Thanks to my instructor Chris H I passed first time after taking three months out with a broken ankle and within another three months of getting back on with our lessons I’ve passed first time today what an amazing driving instructor couldn’t recommend enough!!

May 12, 2023
Unprompted review
Rated 5 out of 5 stars

Passed last week with Stephen Rice…

I passed last week with Stephen Rice after failing a test last year with another instructor. Stephen's a very patient and encouraging instructor and really helped to go to into the test feeling calm and confident. He always communicated techniques and next steps really clearly and was very adaptable to fit my learning style. Would absolutely recommend!

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

Passed

I had Chris as my instructor and passed first time today, i’ve thoroughly enjoyed his lessons and couldn’t have asked for a better instructor!

February 2, 2023
Unprompted review
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Rated 5 out of 5 stars

Highly recommend!

Passed first time with Chris yesterday!
Can’t thank him enough for everything he taught me whilst always staying so calm and reassuring me whenever needed. Will miss lessons with him and would highly recommend👏🏻

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

Passed first time with my instructor Chris

Had my test today and passed first time thanks to chris helping me threw out all my lessons, from never driving before to being able to achieve a big goal of mine.
Chris made me feel comfortable and confident when doing my lessons.

January 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Brilliant Instructor!

I had Chris as my driving instructor who I would highly recommend. He is an excellent driving instructor who helped me to pass first time!

October 3, 2022
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service!

Cant speak for all instructors, because I was taught by Ashley, but I trust his judgement so I'm confident that every instructor is polite and understanding and an overall excellent teacher, just like Ashley was to me. Would highly recommend driving with them no matter what driving level you are at!

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

I’d just like to express my gratitude…

I’d just like to express my gratitude to Ashley and Liz Neal, who over the last 6/7 years have been an absolute pleasure to work for. They’re the nicest, most helpful people and run their driving school superbly! I’ve learnt so much as an instructor from Ashley’s excellent tuition and guidance. If anyone is looking to become an instructor, there would be no better school to join than this one. Thank you for everything and best wishes to you both! Kind regards. Dan Taylor

September 3, 2022
Unprompted review
Rated 1 out of 5 stars

Very bad experience with very rude…

Very bad experience with very rude muscular guy who probably works/runs the place. Went over not knowing the business is actually at his home and so when arrived outside asking for directions was very rude to me asking why I came over. Did not know it was a crime to know where your driving school is.
I ask him why he’s being aggressive and he acts as if I’m the idiot.
Well done mate for spoiling my day. Obviously does not understand what good manners mean.
Written after Ashley’s reply
(Interesting that u say you perceived me as a threat when you are twice my size, I was alone and u were with your mate and I politely came over to ask for directions.
Good manners never killed a man. And when I said I have been fobbed off, did I say it was your company or did I say “I usually get fobbed off when I call businesses”. Learn to listen.
You mention my poor behaviour which is laughable, since when is looking for a business to give them your business poor behaviour. In that case unfortunately everyone who has ever come to you and would like to come to you has poor behaviour.
Why would you think I was aggrieved anyways? All I asked Siri to do was show me the way to the nearest driving school, and guess what, yours popped up. If you don’t want anyone coming over then don’t list up your address. Saying no on-site services means nothing. I’m obviously not gonna ask you to teach someone to drive in your backyard. So that means nothing mate. It takes a real man of character to fess up and accept when they are wrong. You were wrong here clearly, don’t try and make it look like you are the victim when you were obviously horrendously at fault
You look like you could be a nice guy Ashley, just learn good etiquette and fine customer service. Answer at your pleasure. I have said my peace, and as God is my witness have let this go

August 4, 2022
Unprompted review
Ashley Neal Driving Instruction Ltd logo

Reply from Ashley Neal Driving Instruction Ltd

It's interesting that you perceive this as a bad experience for yourself. People can see from the Google profile that there is no on-site services and this is because we run the driving school from home. You said to me when I asked you why you have turned up at our home you had been fobbed off on the telephone which is untrue. Our telephone message has been the same for two years and it says we don't have any availability. It is also very obvious that my address is residential, there are no signs advertising the driving school on my property yet you take offence when I asked you why you showed up. So to sum up, you turned up aggrieved because you haven't been able to book driving lessons and then you are not happy because I've questioned you on your poor behaviour. I considered you a threat so that's why I reacted in the way that I did. I will kindly ask you to refrain from turning up at our property again. If you have any queries about the driving school please get in touch by email. mail@ashleyneal.com

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Rated 5 out of 5 stars

I have taken 20 lessons with Steve Rice…

I have taken 20 lessons with Steve Rice and I passed the test on first attempt. It's been a pleasure to work with Steve he has been very clear about what he wants you to focus on Also he gives his heart to the job so that the student can learn to drive and pass the test
Thanks

July 26, 2022
Unprompted review
Rated 5 out of 5 stars

Passed with only one minor.

Passed 2nd time with Stephen rice, and with only one minor. Great instructor, always very patient when i got really stressed in lessons and always checked in to see what specifically i wanted to go and work on, helped me massively with nerves and came with me in the car on both tests, would highly recommend to anyone !!!

July 23, 2022
Unprompted review
Rated 5 out of 5 stars

My instructor ste was ace

My instructor ste was ace, when I needed to move lessons we did it no hassle he understood my needs. He’s the reason why I managed to pass first time

July 13, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant

I had Stephen Rice as my instructor and passed first time with him. Really friendly and is a really good driving instructor. I would highly recommend ste to anyone learning to drive. Thanks a lot ste👍

July 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Ashley Neal driving instruction Ltd review

My driving instructor was Paul and he was absolutely fantastic I couldn’t recommend him enough! So patient and willing to work on anything to do with your driving no matter how long it takes, honestly the best driving instructor! Couldn’t recommend Ashley meal driving instruction Ltd more

June 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great instructor!!!

This review is a little late as I passed a week ago, but I had Ste Rice as my instructor and he was fantastic. He was dead patient with me and always told it as it is, making sure we worked on the stuff I wasn't great at until I was ready.
Thanks to his help I passed first time with only four minors, so I would highly recommend.

May 31, 2022
Unprompted review

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