We had a layover in Hong Kong and contacted Asia car service to see if we could get collected at the airport and taken to see sunrise over Hong Kong. Our lovely driver, Tommy, was waiting when we land... See more
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About Asia Car Service
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Asia's Most Reliable Airport Transfer & Ground Transportation Service
Asia Car Service is a 24/7 airport transfer and private transportation service that offers individuals and businesses from all over the world comfort, safety, and convenience when traveling in Asia.
We provide private airport transfers, chauffeured car rental, and group ground travel solutions. All services include clean private vehicles, professional drivers, and expert local 24hr customer support.
Service is available at all major Asia airports in over 150 cities in 25 countries, including Japan, Korea, Hong Kong, Mainland China, Taiwan, Singapore, Malaysia, Philippines, Thailand, Indonesia, Vietnam, Australia, India, and The UAE.
As a full-service company, our aim is to provide the best all-around ground travel experience for our clients at competitive costs.
Easily book service online, or email us and we'll respond within a few minutes. Upon receiving your booking, our 24/7 team will follow up with full details and pre-service reminders. On the day of service, your driver will be waiting promptly for you with a name-sign. You can simply relax, and enjoy a comfortable safe ride with a professional driver.
Get an instant online quote to reserve your car with just a few clicks and receive immediate service confirmation, or contact our team by email to see how we can assist you today. We look forward to serving you!
Maximum Comfort Guaranteed
Easy, Safe, Convenient & Reliable Private Transportation Guaranteed

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Excellent service airport to hotel…
Excellent service airport to hotel seamless! I recommend highly will use again whilst in Taiwan on business trip. Thanks!
Excellent driver and everything went…
Excellent driver and everything went super smoothly!! Thank you so much!
South Korea and Japan - two different experiences
The service from and to Incheon airport in South Korea was very professional. Pick up at Narita airport in Japan also. The cars are clean and very recent. Our trip back to the Narita airport, however, was painful. The driver, Miyazaki, was 5 min late, which is absolutely not a big deal, but she was super cold and left the hotel rushing as if she wanted to make up for the time. This is not fun when you are sitting at the back of the car... Then her driving style was basically “accelerate and break” all the way to the airport, that is for one hour even on the highway. This made us totally car sick. We could not wait to get out of the car. Asia Car Service is a service I would totally recommend and use again, except for this one driver who I would not want to ride with again. Asia Car’s customer service is easy to reach at any time of the day and flexible to accommodate schedule changes.
right on schedule
right on schedule, very friendly conversation on the route, overall, very smooth pick up and drop off
Very smooth experience.
Everything went smoothly. The driver was excellent. The car was very comfortable and it may crossing the border smooth. Be sure to fill out your China arrival card before you leave to cross the border.
Agent was waiting at arrivals
Agent was waiting at arrivals, even 'though our flight arrived early and took us to the hotel with no stress.
English imperfect but adequate.
On the road from Seoul to Geoje
All of my drivers were professional and courteous and the coordination team was fast and responsive to any changes I requested to make along the way. I would highly recommend using Asia Car Services.
Service extremely reliable
Service extremely reliable , drivers very professional Vehicles clean and comfortable
Great communication
Great communication. Punctual. Efficient. Loved Coco. We will use this service again.
Loved using Asia Car Service
Loved using Asia Car Service. Their communication from booking to final drop off was excellent. Drivers were always on time, friendly, and helpful with our baggage.
The price is far too expensive
The price is far too expensive!
The child seat is super old and not usable at all. For 25 USD for renting the seat, this is a big disappointment
Very well organized travel service
Very well organized travel service, drivers always in time, excellent communication regarding pick-up, driver's conctact etc.
Excellent Customer Service
I apologise for the length of this review but Asia Car Service need to be congratulated on their Customer Service. Our transfer from Osaka to Kobe to get a cruise ship went every smoothly. I didn't know until on the cruise ship that I had left my mobile phone in the van. The Customer Service on the Azamara Pursuit contacted the Hilton Hotel in Osaka to see if it had been found. The Hilton Hotel in turn contacted Asia Car Service. Asia Car Service were very helpful and organised to have my phone delivered free of charge to the Hyatt Regency in Tokyo where we were staying after our cruise . The phone was there when we arrived.
Asia Car Service continued communicating with us until we had received the phone. Their service was very much appreciated.
Excellent driver and beautiful vehicle…
Excellent driver and beautiful vehicle in immaculate condition
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