A huge help at a difficult time. This process was quick thorough and very informative. The initial evaluation over the chat was very efficient, friendly while remaining focused on my experience. The... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Thank you! I was connected with Dr Diana and she was able to advise me on a minor health issue through her thorough inquiries, saving me an unecessary visit with my GP. With her knowledge, clear expla... See more
As I said in the recording, I found myself in a situation late on a Monday and no one else was open. I did a search and found this. The Dr. took my concerns seriously, had an answer and was reassuri... See more
Dr. Li went over the information I had provided and confirmed the information. Based on my symptoms she had recommendations to help me deal with my elevated blood sugars pending my receiving the me... See more
Company details
- #2 of 31 best companies in Information Service
- #1 of 2 best companies in General Practitioner
- #1 of 1 best companies in Internist
- #3 of 32 best companies in Mental Health Service
Written by the company
Searching the internet for Answers to Questions frustrating you? Looking for an Expert to Answer you online ASAP? Ask a question, name your price & Doctors & other Online Advice Experts answer you in hours. askadoctor.help - Quality answers from live people. If you have questions or concerns about your account, please contact us at the email address below or call us toll-free if there is anything we can help you with.
Contact info
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick assessment and response
Quick assessment and response. Appropriately converted urgency
May 17, 2026
Quick and caring advice
I appreciated the speedy response. The Dr. was very king, thoughtful, and knowledgeable. He quickly relieved my nerves about possible problems I might have because of taking my nighttime meds in the morning accidentally.
May 17, 2026
Dr.Scott calmly and thoughtfully…
Dr.Scott calmly and thoughtfully crafted and guided us through a treatment plan for our dog who had consumed medication. He understood that we had no access to urgent and emergent veterinary care and provided a solution that we could execute on our own. His response was timely, informative and effective.
May 17, 2026
Very prompt help
May 17, 2026
The response was fast and gave a Peace of Mind!
The response was fast and at least answered some questions.
The doctor I was trying to locate was found in Houston where he previously was practicing.
Since it was a weekend & I could not get advice, another doctor called me and advised what I should do until Monday.
May 16, 2026
Mrs.
Dr. Li was awesome, kind and very knowledgeable! The only thing I had difficulty with was the link for medication...only got one, did not get the cream also suggested. Wish the program had the Doctor inputting the Medication, then of course her approval.
May 16, 2026
Responsive and knowledgeable
Responded quickly, the doctor listened, he provided clear explanations , and was patient in answering my questions.
May 15, 2026
The doctor I spoke with was thorough…
The doctor I spoke with was thorough and most helpful. Appreciate this service. Thanks.
May 16, 2026
Well the Dr
Well the Dr. Was very informative and patient. I received the call quickly and Dr. relieve my concerns. Even when it came to the misunderstanding of payment- I was reimbursed immediately.
May 16, 2026
Dr Li, knowledgeable and helpful
Dr. Li asked pertinent questions, listened to my explanations and gave me good advice for alleviating the pain plus a couple of ideas to ask my own doctor at my upcoming appointment.
May 15, 2026
He answered all my questions and helped…
He answered all my questions and helped me decide what to do.
May 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.