Aspect Reviews 20,306

I can strongly recommend this company for any blocked drain emergencies. Response time was quick, and the engineer had the drain unblocked in no time. Five out of five for your friendly service, and just going the extra mile. Thanks Harvey

A failure of workers to turn up or be properly briefed for the job.

First time I've used Aspect and would not hesitate to use them again. Good service.

Dwayne did a great job, had to improvise quite a bit, but was very successful. Well done - thank you!

We had a CCTV drainage survey that was very quick and professional and very useful in finally clarifying where the waste pipe was after having a lot of conflicting opinions from other people. Laszlo was very knowledgeable and helpful and friednly and gave us a lot of very useful advice.

Wesley from Aspect was very friendly, efficient, and knowledgeable throughout the process. He completed the report to a very high standard and in a timely manner. We were extremely happy with the service provided and would highly recommend him.

Your electrician, Ellas Engmann, was a very efficient worker. He identified the problem and has successfully rectified the problem. He was also a very polite and helpful person.

On time. Efficient.

Very prompt and efficient service. Cleared the problem with the blocked toilet and went on to check all main drains. Engineer was excellent.

The engineer didn't fix the oven.
Didn't come on the initially booked day.
Arrived 6 hours late on the second attempt but i wasn't arround to check his work.
Charged of my credit card £133 for nothing

The Engineer was very knowledgeable and professional. He was able explained what the issue maybe and liaised directly with Thames water on my behalf.
Excellent service.

Called in the morning and someone arrived right away, was thorough and very professional. Highly recommend.

Aleksander was great. Quickly diagnosed and advised what the leak might be

Fishing was clean and tidy and found leak quickly. He was thorough. I would highly recommend recommend

Unprofessional, disorganised and rude.

The electrician turned up without the correct equipment, despite us clearly specifying what was needed when booking. We were told to rebook and received a confirmation email, but on the day were told the job hadn’t actually been scheduled.

Customer service was poor throughout - including refusing to provide an email address and speaking to my wife disrespectfully. We were also sent invoices despite no work being carried out, and the original quoted price ended up including hidden fees.

After five days of being messed around, we cancelled and went elsewhere. Avoid if you want a smooth, straightforward service.

I thought I only had a blocked drain and it turned out I needed much more work to be done. Using CCTV I was shown what was wrong and it was explained to me clearly what work had to be done to fix the problem. Sam, Pawel attended on day 1 and then the major works were carried out on another day by Pawel and Calum. All 3 engineers were friendly and professional and the area was cleaned afterwards. Very happy with these guys hence the 5 stars!

The only negative thing I would say about Aspect is that the initial call out fee isn't very clear.

Super fast response. Plumbing issue fixed within 3 hours since I called Aspect. Reasonable price

Good service from the office staff, but most of all the two electricians, Kalidur and Jyrgen who carried out 1st and 2nd fix work at our property. They were punctual and their work was neat, tidy and to a high professional standard. Both were very helpful with advice concerning layout and components required for the job.
Overall an excellent experience
From Ian & Carole

A very friendly trustworthy gentleman, tried very hard to find the fault, but no luck.