Came in early for record store day (18/04/26). Got down earlier than id like to admit and prior to opening the staff honestly couldn't have been more helpful, they ensured everyone had a wishlist (i h... See more
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I bought my sister Mumford & Sons tickets. They are playing in Dundee and I thought this would be a wonderful birthday present. I had never heard of Assai Records before so was a little nervous. Tur... See more
They advertise free postage, but when you order, they send you an email telling you there's a £5 delivery charge. If you choose to cancel, they charge you £2. Never heard of any other record shop usin... See more
Poor service. Postage costs are not clear on the website. After purchase they say to add £5 postage cost. If you then cancel you then get charged £2. That doesn't happen at Rough Trade, Jumbo and Re... See more
Company details
Written by the company
New Store at 33 Union Street Dundee!
Contact info
33 Union Street, DD1 4BS, Dundee, United Kingdom
- 01382 477443
- support@assai.co.uk
- assai.co.uk
Hasn’t replied to negative reviews
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Great service at both the Dundee &…
Great service at both the Dundee & Edinburgh stores. Used online service on occasion as well.
One very happy customer!
Cannot recommend them enough! They have a great selection of vinyl available and it always arrives very promptly and extremely well packaged. I’ve only ever shopped online with them but cannot fault the service and quality.
Genuinely, one of the best places to buy vinyl
Random find on a search and I am so pleased. Absolute pleasure to buy from. I got a personal thanks from the owner the following day (I bought on a Sunday) and as my preorder meant a three-month wait when the records arrived they were packaged up really well and absolutely as described. I’ll definitely buy from them again and have already recommended this fab store to all my vinyl-loving mates.
A Very Unprofessional company
A Very Unprofessional company - let me down and Cancelled My Order with no warning! I won't be Using them again !!

Reply from Assai Records (HTS Scotland Ltd)
Good Shopping Experience
Always really helpful staff who are knowledgeable and willing to go the extra mile to make sure you got what you came in for. A really relaxing environment to shop, no pressure, browse and enjoy.
Top notch
Found them though eBay and could not fault! Fast shipping! Good prices as well, did get a bargain for sure!
Vinyl Order
Great customer service with the email after the order and quick delivery of the vinyl. Well packaged item.
Highly recommend
Highly recommend! I found Assai Records through Amazon but decided to order directly through their website instead. I ordered a vinyl that was sold out everywhere else so was very happy to find it in stock here! It also worked out to be slightly cheaper ordering from Assai directly instead of going through Amazon. I ordered it about 10am on the 3rd Feb and received it about 11:30am 4th Feb. Amazing!! I’ll definitely be buying from here again.
Great Service, Good stock, Quick delivery!
Fantastic service. Ordered a Depeche Mode box set on Monday 18 Jan and it was with me by Sat 23 Jan. Well packed. So glad I shopped here after Horizons Music let me down.
Great service and communication
Ordered a recent release vinyl which I couldn't find in stock anywhere else at the time. Really quick delivery and was happy to assist me with a question I had. Will definitely be buying from them again!
Great Vinyl Emporium
Excellent service from Keith and a great selection of limited vinyl.
Would wholeheartedly recommend.
Best there is!
Brilliant selection of products and really friendly customer service. Ordered an LP on red vinyl and it came on time and no issues with the delivery, product or packaging. Really reasonable price and would recommend buying local over any of the big chain stores any day .
Incredible customer service
Incredible customer service! The record I got was sold out everywhere but these guys had a copy! Responded to all questions incredibly fast and received the vinyl very promptly after order. I will for sure be purchasing from these guys again!
Couldn’t be happier
I nearly gave up buying records online as I’ve been so unlucky with other company’s having to wait weeks upon weeks to be delivered or after weeks just getting cancelled, but I’m so happy with the service from assai received my order within a week I have nothing bad to say
Outstanding customer service
Perfect!
I'm not one to write reviews but I was genuinely so impressed with the experience overall from assai records. The record player I bought looks great, perfect size for a smaller player, the sound is fantastic given they are inbuilt speakers, & delivery was quick and super painless - would shop again with them in a heartbeat!!
Happy shopper!!!
Have had two deliveries now from Assai Records and am very happy with all the records I have purchased. Both packages came securely wrapped so no creases or any damage at all. Only very slight complaint would be having to wait a week to receive records, but due to the circumstances we are living in just now I fully understand why. Overall great service and would recommend any music lover to buy from Assai Records.😎
Great shop with brilliant selections
Great shop with brilliant selections
Been outstanding with delivery during the pandemic.
Great wee independent record store....5 stars doesn’t do them justice
Arrived promptly and in perfect…
Arrived promptly and in perfect condition.
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