Asset London Reviews 51

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I initially left a poor review as I was becoming frustrated, I have now retracted that review as the Asset team have made sure that I received my item in time for Christmas and have kept me updated al... See more

Rated 5 out of 5 stars

I’ve used some other personal shoppers before. But the service I get from Asset London is honestly the best, the response time, the sourcing of anything I want no matter how hard it is to get hold o... See more

Rated 5 out of 5 stars

When it comes to my kicks, I look for a reliable source. Asset London services are exceptional when it comes to my go-to for Jordan's and Yeezys. My shoes are always box-fresh, and delivery is... See more

Rated 3 out of 5 stars

Giving 3 stars because they were kind enough to give me a partial refund but the fact of the matter is their product is not fit for purpose. Poor stitching, poor material, poor quality, poor measureme... See more

Company details

  1. Shoe Store
  2. Clothing Store

Written by the company

Asset London is a leading authentic exclusive sneakers & streetwear store based in the UK. Our service is used by premier league footballers, international athletes, music artists and social media influencers


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

51 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Quality service & Reliable delivery

I had no faults with Asset. Customer service was great and the delivery time for my shoes was fast. Helped me with sizings and kept me posted all the way through. Would 100% use again

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

Quick delivery and service

Quick delivery and service. They arrived the next morning after ordering. The shoes were well packaged- will be coming again to buy more in the future

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service and very friendly

Excellent service and very friendly via Instagram DM. I was given advice on what size I should order. I will definitely order from them again. I have also recommended them to my friends and family

July 31, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Quick responses to my enquiries

Quick responses to my enquiries, especially for the sizing of my essential hoodie. Also had a fast arrival time. 10/10 couldn't recommend more the hoodie fit perfect a size downfrom my normal size.

July 31, 2021
Unprompted review
Rated 5 out of 5 stars

10/10 Excellent Service

Great service and very fast delivery. Kept me updated with my order at all times
Will definitely buy again from them!10/10 customer service

July 31, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look