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Rated 1 out of 5 stars

Ordered 2 rings from here one fit perfectly but the other was too big. I filled in a returns form and sent the ring back recorded delivery. I have proof from Royal Mail that the ring has been received... See more

Rated 1 out of 5 stars

DONT BUY FROM HERE YOU CANT RETURN GOODS THAT ARE CHEAP NASTY MATERIAL YOU RETURN THE GOOD COSTING £35.00 RETURN FEE THEN 6 MONTHS LATER THEY RETUIRN THE GOODS AND STILL NOT REFUND..

Rated 1 out of 5 stars

If I could put 0 stars I would! AVOID AVOID AVOID!!!!!! Do not be fooled by the pictures! I ordered a dress in 12/02/2025 (Total £27.00) and received it 06/03/2025. It looked NOTHING like... See more

Rated 5 out of 5 stars

My daughter was looking for a necklace that would compliment her prom dress. We liked the idea of being able to create our own. Our 1st purchase was for Christmas. A gold rope chain , diamanté carabi... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

Boutique jewellery by Taylor & Darby Ward. Inspired by womanhood and sisterly bonds. The Perfect Gift.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

112 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I bought a few different necklaces from…

I bought a few different necklaces from Astalia and I love them all, what I like best is the fact that you can go on holiday and swim whilst wearing them and that perfume doesn’t discolour them. They are great value for money and look stunning.

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Kordel, We’re over the moon that you’re happy with your purchase! Thank you for sharing your positive experience with us.

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Rated 5 out of 5 stars

Pearl necklace and bracelet …

I have the Pearl necklace and matching bracelet.. the quality is excellent .. I recently wore them on a cruise holiday.. wore them during day and night .. swam in sea and showered in them.. sun tan lotion etc .. they still look as good as the day they arrived .. would fully recommend and will be buying more items in the near future ..

June 24, 2023
Unprompted review
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Reply from Astalia

Hi there, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!

Rated 5 out of 5 stars

Gorgeous pearl bracelet

Gorgeous pearl bracelet, super quick transaction. Great value for money. Would definitely recommend!

April 1, 2023
Unprompted review
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Reply from Astalia

Hi Vivienne, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!

Rated 5 out of 5 stars

Fabulous quality jewellery.

Fabulous quality jewellery.
Fantastic customer service.
Amazing value for money.
Couldn’t recommend the whole package enough.
Great for yourself, friend, family and gifts for all ages.

July 20, 2023
Unprompted review
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Reply from Astalia

Hi there, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.

Rated 5 out of 5 stars

Fantastic quality

Fantastic quality - and Great value .
I love my bracelets and necklace . Great design and the versatility means you have 2/3 different necklaces in one .
Very professional company !

July 1, 2023
Unprompted review
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Reply from Astalia

Hi Jacqui, Thank you for the fantastic review! It’s wonderful to hear you’re pleased with your order, and we’re grateful for your support.

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Rated 5 out of 5 stars

Such a fan of astalia

Love astalia jewellery I've purchased quiet a few pieces
they have been well made ,value for money ,great designs.
Customer service is great at responding to any enquiries
Would recommend 💯❤️

July 20, 2023
Unprompted review
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Reply from Astalia

Hi there, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!

Rated 5 out of 5 stars

Perfect every occasion jewellery Absolutely love my silver bracelet and…

Absolutely love my silver bracelet and necklace set together with large cross ❤️ also bought gold version of same with both size crosses and diamanté link piece. They are extremely wearable for every occasion and constantly get admired ❤️ super quick delivery and velvet pouch perfect for when travelling - easiest 5* review

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Louise, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!

Rated 5 out of 5 stars

The website is very easy to work and…

The website is very easy to work and simple, the instagram is very useful to know when items are back in stock etc. Jewellery is absolutely stunning and very durable

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Ella, It means a lot to us that you’re pleased with your experience. Thank you for your wonderful review and for trusting us with your purchase.

Rated 5 out of 5 stars

Necklaces

I have now ordered two necklaces and love them both, they are really good quality and look classy, I will deffo be buying more

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Belinda, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.

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Rated 5 out of 5 stars

Absolutely love my jewellery

Absolutely love my jewellery, it came so quick at the quality is unbelievable, and the price for it is amazing.. like nothing I can buy anywhere else, since buying I get compliments everyday, wouldn’t shop anywhere else now for jewellery

June 16, 2023
Unprompted review
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Reply from Astalia

Hi Mia, We’re so glad to know our products and service met your expectations! Your feedback motivates us to keep delivering the best experience.

Rated 5 out of 5 stars

Love my purchases

I love my cuban chain, carabiner and dice charm so much, all three pieces are absolutely stunning, amazing quality and it’s versatile, creating quite a few different looks.
At the age of 40 it looks good & makes me feel good wearing it, this brand is definitely for all ages.
I have my eye on a bracelet next.
If there is anything you’ve had your eye on, go for it!!

February 19, 2023
Unprompted review
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Reply from Astalia

Hi Gina, Thank you for the fantastic review! It’s wonderful to hear you’re pleased with your order, and we’re grateful for your support.

Rated 5 out of 5 stars

Absolutely love my necklace and charm x

Absolutely love my necklace and charm x
I got the silver and I must says you can wear it with anything and I sometimes forget to take mine off so in the shower it comes and to be honest it loved the water haha but seriously the best necklace I’ve bought myself absolutely in love with it
Thanks Girls xx

June 6, 2023
Unprompted review
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Reply from Astalia

Hi Nicola, It means a lot to us that you’re pleased with your experience. Thank you for your wonderful review and for trusting us with your purchase.

Rated 5 out of 5 stars

Love ASTALIA 💕

I love my bracelets and my charm 😍

July 10, 2023
Unprompted review
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Reply from Astalia

Hi there, Thank you for taking the time to share your feedback! Knowing you’re pleased with your experience makes all the hard work worth it.

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Rated 5 out of 5 stars

Love my necklace and bracelet never…

Love my necklace and bracelet never take them of fast delivery on both my orders only little down fall is there are a few things I would like to order but have all been out of stock for weeks now but will keep checking back as your jewellery is great

July 20, 2023
Unprompted review
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Reply from Astalia

Hi there, Thank you so much for your kind words! We’re thrilled to hear you had a great experience and love your new piece. We appreciate your support!

Rated 5 out of 5 stars

I get so many comments on this necklace

I bought the carabiner and lightning bolt and everyone comments when I wear it. It’s really original, and it feels light but looks chunky.
Delivery was ridiculously fast. Now I just want some new designs to rotate through!

June 20, 2023
Unprompted review
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Reply from Astalia

Hi there, We’re so glad to know you’re happy with your purchase! Thank you for choosing us and for taking the time to share your experience.

Rated 5 out of 5 stars

Quality and style

What drew me to Astalia is that their jewellery are eye catching and could not scroll past their Insta page.
Their designs are different and on receiving my purchase, I could see the metal used for their designs is good quality and I’ve had a few complements when worn.
Waiting for the Pearl necklace to come back in stock.

April 1, 2023
Unprompted review
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Reply from Astalia

Hi Agnes, Your feedback truly brightens our day! We’re delighted you enjoyed our product and service. Thanks for being part of our community!

Rated 5 out of 5 stars

Absolutely love my purchases from…

Absolutely love my purchases from Astalia. I brought a necklace and carabiner first, worn them loads with lots of compliments from friends. This week I treated myself to the lightening charm - as before order experience was quick and easy with delivery being extremely swift. Can’t wait to add further pieces to my collection. 😁

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Ann, It means a lot to us that you’re pleased with your experience. Thank you for your wonderful review and for trusting us with your purchase.

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Rated 5 out of 5 stars

I’ve bought numerous pieces! Love them all. …

I’ve bought numerous pieces from Astalia for myself and absolutely love. I get lots of comments from friends admiring them.
I bought my daughter a couple of pieces for Xmas as she kept steeling mine!!
Recently bought myself a bracelet and a couple for my daughter to match her necklaces.
All the pieces are so pretty and as I say they get lots of compliments.
Recently one of the bracelets broke.
I emailed to outline what had happened.
Customer service have been amazing. Asked me to send a pic of the break , which I did.
They have been so helpful and are replacing, having posted out today within 5 days of my email.
Totally in love with all our pieces, 14 in total to date.
Can highly recommend! Beautiful pieces at affordable prices. ❤️

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Michelle, Hearing that you’re satisfied with your item makes our day! We’re grateful to have amazing customers like you and look forward to serving you again.

Rated 5 out of 5 stars

I love astalia jewellery

I love astalia jewellery! I now own the pearl necklace, chocker and bracket. Along with two connectors (jewelled and gold) and a rope bracelet. These are always my go to accessories for going out. And they’re packed and ready for my up coming holiday. Keep bringing us more girls!

July 20, 2023
Unprompted review
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Reply from Astalia

Hi Donna, Thank you for the fantastic review! It’s wonderful to hear you’re pleased with your order, and we’re grateful for your support.

Rated 5 out of 5 stars

I got the pearl necklace and cross…

I got the pearl necklace and cross charm, absolutely gorgeous and had so many compliments. Wore it in the pool, gym, shower and didn’t tarnish. Unfortunately my little girl yanked it whilst playing in the pool and snapped some of the thread the pearls were on. I will definitely order again and probably swap to the rope or Cuban chain.

May 25, 2023
Unprompted review
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Reply from Astalia

Hi Eric, Thank you so much for your kind words! We appreciate your support!

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