Astari Wearables Reviews 

Reply from Astari Wearables

Jul 4, 2026

Hi Marcus,

Thank you so much for taking the time to write such a detailed review.

It was a real pleasure to read about your experience, especially knowing you've been using your Astari rings since September 2024. Coming from someone who has worked with Visa and Mastercard, your feedback carries a lot of weight, and we're genuinely grateful that the rings have lived up to your expectations.

I also had a smile reading about the reactions you still get when paying with the ring. It never seems to get old.

Most of all, thank you for mentioning our customer support. We always try to be there when our customers need us, so it's wonderful to hear that it made a difference.

We really appreciate your support and the trust that both you and your wife have placed in Astari. Thank you again for sharing your experience with everyone.

Wishing you both all the best.

Best regards,

Vincent

Customer Support | Astari

Reply from Astari Wearables

Jul 2, 2026

Hi Anna,

Thank you so much for taking the time to share your experience with us.

It is fantastic to hear that everything from the ordering process to the setup and everyday payments has been so straightforward. We especially enjoyed reading about your husband using the keychain. Knowing it has become something he can rely on every day, especially when he forgets his wallet, is exactly the kind of real life story that makes what we do so rewarding.

We truly appreciate your kind words and your support. We hope your Astari wearables continue to make everyday life just that little bit easier for many years to come.

Wishing you a great day ahead,

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 29, 2026

Hi Tony,

Thank you so much for taking the time to leave such a thoughtful review.

First of all, I'm really sorry to hear about what happened to you. That must have been an incredibly stressful experience, and it's great to hear that the Astari ring has given you back that peace of mind and convenience without having to worry about battery life.

It was also great to read that setup with Curve went smoothly and that you've already used the ring successfully across multiple countries. Stories like yours are exactly why we love what we do.

I also had to smile at your experience in Spain. We hear similar stories from time to time, and it's always fun seeing people's reactions the first time they realise someone has just paid with a ring.

Thank you again for your kind words and for choosing Astari. We truly appreciate your support.

Wishing you a great day ahead,

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 29, 2026

Hi Sarah,

Thank you for taking the time to share your experience with us.

It's fantastic to hear that getting started was so straightforward and that the ring has become so reliable once you found the ideal position. That little learning curve is something many customers mention, and it's great to know it has paid off for you.

Your comment about people's reactions made us smile. It's amazing how often a simple payment with a ring turns into a conversation.

We're especially pleased that the ring has made things easier for concerts, festivals, and other busy days out. Those are exactly the moments we had in mind when designing it.

Thank you again for your recommendation and for choosing Astari.

Wishing you a great day ahead,

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 28, 2026

Hi David,

Thank you so much for taking the time to leave such a thoughtful review.

It was a pleasure helping you get everything working, and I'm really glad we were able to get the Curve and Manage Mii issue sorted. Hearing that your first stop was Aldi and that the ring worked perfectly put a big smile on my face. That's exactly what we like to hear.

Thank you again for your patience throughout the process and for sharing your experience. Feedback like yours means a great deal to us and reminds us why we do what we do.

Wishing you many more smooth and successful taps with your ring.

Have a great day ahead!

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 28, 2026

Hi Garth,

Thank you for your wonderful review and for choosing Astari.

It really made us smile to read that you're using your ring as your wedding ring. It's always fascinating to see the different ways our customers make the ring part of their daily lives, and yours is certainly one of the most memorable.

We're delighted to hear that it's been working well for you, and we truly appreciate you taking the time to share your experience with others.

Wishing you a great day ahead!

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 28, 2026

Hi Deanna,

Thank you so much for taking the time to share your experience.

I'm delighted to hear that your ring has been working flawlessly and that you're feeling confident about using it going forward. It was also no trouble at all to help with exchanging the size. I'm really pleased we could get everything sorted smoothly for you.

Your kind words about my support genuinely mean a lot. Helping customers get the most out of their Astari ring is one of the best parts of my job, and it's incredibly rewarding to know I was able to make the process easier for you.

Thank you again for your thoughtful review and for choosing Astari. I hope your new ring continues to serve you well for many years to come.

Wishing you a great day ahead!

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 28, 2026

Hi Pamela,

Thank you for taking the time to leave us such a thoughtful review.

It's always lovely to hear when one of our rings makes a memorable gift, and I'm so pleased your son has been enjoying it. The fact that he's already taken it with him on several work trips and has had such a positive experience is fantastic to hear.

We really appreciate you sharing this with us. Feedback like yours lets us know we're on the right track, and it means a great deal to our whole team.

Wishing both you and your son many more smooth payments ahead.

Wishing you a great day ahead!

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 28, 2026

Hi Dale,

Thank you for taking the time to leave such a wonderful review.

It was great to read about your experience. Those first few taps can feel like a leap of faith, so I'm really pleased to hear the ring quickly won you over. Knowing it's become something you reach for without a second thought is exactly what we love to hear.

The fact that it's made life a little more convenient by letting you head out without worrying about your wallet is exactly what we designed it for.

Thank you again for sharing your experience with us. Your feedback genuinely means a lot to everyone here at Astari.

Wishing you a great day ahead!

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 25, 2026

Hi David,

Thank you so much for your review, and even more importantly, thank you for being part of the Astari community for the past two years. Customers like you are the reason we’ve been able to keep growing and improving.

It was great to read that, once you got familiar with the setup and payment positioning, the ring has been completely faultless ever since. That’s exactly the experience we strive to deliver. We also really appreciate you highlighting the added security compared to taking out an expensive phone or smartwatch in busy areas. That’s a benefit many people don’t think about until they start using a payment ring themselves.

We’re also grateful that you took the time to recommend us. As a small company, recommendations like yours genuinely make a difference.

If we may ask one small favour. If you feel that the product itself and the support you’ve received over the past two years have ultimately delivered a 5 star experience, we’d be incredibly grateful if you would consider updating your review from 4 to 5 stars. We completely understand that the initial learning curve influenced your rating, but every additional star helps a small company like ours continue to grow, improve the setup experience, and bring more of the customer journey into our own hands and relying less and less on external partners.

Thank you again for your continued support, David. We hope your “magic ring” keeps making life that little bit easier for many years to come!

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 25, 2026

Hi Michael,

Thank you so much for your fantastic 5 star review!

Reading comments like yours really makes our day. We’re delighted to hear that everything went smoothly when ordering your ring and that our team was able to help with everything you needed. Even better, it’s great to know you’re enjoying the ring itself.

As a small team, we put a lot of care into both our products and our customer support, so hearing “top marks” is a huge compliment for all of us.

Thank you again for your support, Michael. We hope your Astari ring continues to make payments easier and keeps impressing people every time you use it.

Best regards,
Jelle

Reply from Astari Wearables

Jul 7, 2026

Hi Curtis,

Thank you for your review, and we’re genuinely sorry to hear about the experience you’ve had so far. We completely understand how frustrating it is when you’re excited to use the ring but run into issues during setup.

We have actually been trying to help resolve this with you, but unfortunately we haven’t been able to get a response back. We also discovered that your original email unfortunately ended up in our spam folder, which is why it took us longer than usual to reply. Our sincere apologies for that.

For this reason, we always recommend that if you haven’t heard back from us within 48 business hours, you also submit a message through the contact form on our website. That ensures your request reaches us, even if an email is delayed or filtered incorrectly.

Regarding Curve, what you’re describing is certainly not the experience we want for our customers. While we unfortunately don’t have control over Curve’s identity verification process, we’re confident we can work with you to help determine what went wrong there and support you with that or determine whether there is another solution or an alternative setup available.

Please reply to our latest email or send a new message via our contact form, and we’ll pick it up straight away. I’m confident we can either get everything working or determine exactly what the issue is.

And if, after working through it together, we can’t resolve the issue, we’re of course more than happy to arrange a return for you. We never want anyone to keep a product they can’t use.

We truly hope you’ll give us the opportunity to help turn this experience around.

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 24, 2026

Hi Kishore,

Thank you very much for your wonderful review and for being part of the Astari community for almost a year.

It means a lot to us to hear that you're still enjoying your ring after all this time. We work hard to create products that customers can rely on every day, so it's especially rewarding to receive feedback from long term users like yourself.

We're also delighted that you've had a positive experience with our support team. Providing helpful and friendly service is something we care deeply about.

Thank you again for taking the time to share your experience and for your kind words. Your support genuinely means a great deal to everyone at Astari.

Wishing you many more seamless payments with your ring and a great day ahead.

Best regards,

Vincent
Customer Support | Astari

Reply from Astari Wearables

Jun 24, 2026

Hi Mr. Dryden,

Thank you very much for your thoughtful review and for your kind words about both the ring and our customer service. It genuinely means a lot to our team.

We’re delighted to hear that you feel the ring was worth the wait and that you’re enjoying the convenience of never having to charge it, take it off for swimming or showering, or even think about carrying a wallet. That’s exactly the experience we set out to create.

We completely understand your reason for giving 4 stars rather than 5. Waiting for a product is never ideal, and we certainly wish we could have delivered it sooner. Unfortunately, some of the delays were caused by factors outside of our direct control. As a growing company, we are still reliant on specialised manufacturing, banking, and logistics partners to make products like this possible.

When issues occur within those supply chains, we often have limited influence over how quickly they can be resolved. What we can control, however, is how we treat our customers. That’s why we always try to stay true to our core values: being transparent, keeping customers informed, responding quickly, and giving customers the flexibility to cancel at any time if they no longer wish to wait.

As we continue to grow, we’re working hard to bring more and more of the customer experience into our own hands, reducing our dependency on third parties and improving delivery reliability in the future.

If you feel that, despite the delay, we did everything reasonably possible to keep you informed and support you throughout the process, we would be incredibly grateful if you would consider updating your review from 4 to 5 stars. It would mean a great deal to our small team and helps us continue investing in improving both the product and the overall customer experience.

Thank you again for your patience, your support, and for choosing Astari!

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 22, 2026

Hi Alexandre,

Thank you very much for your review and for sharing your experience with Astari. We’re delighted to hear that the ordering process was smooth, that the sizing system worked well for you, and that the ring is living up to its promises in daily use. We’re grateful for your understanding regarding the manufacturing delay. As a small company, that means a lot to us.

Regarding the occasional terminal that doesn’t seem to work, we’d love to help turn this into a true 5 star experience, which is always what we strive for. In many cases, this can be related to the location of the NFC reader inside the payment terminal, or the way the wearable is presented to the terminal.

For rings, we’ve found that making a fist and presenting the ring in that position often provides the most reliable performance. However, some terminals have their NFC antenna positioned differently, so if you’re certain you’re holding the ring over the correct contactless area, it can sometimes help to slightly adjust the angle or hand position.

The good news is that if a terminal supports contactless payments, the ring should generally work there as well. Sometimes it simply comes down to finding the optimal position for that specific terminal model.

If you continue to notice this with particular terminals, please feel free to send an email to support@astariwearables.com with a photo of the terminal in question. We’d be happy to take a look together and see if we can identify what might be causing it!

Thank you again for your support, Alexandre. We hope your ring continues to make everyday payments a little more enjoyable, and hopefully we can help get that last star from you in the future.

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 22, 2026

Hi Thomas,

Thank you for your review and for sharing your experience. We’re delighted to hear that you love the ring and that it’s generating the same kind of excitement you experienced years ago when paying with your smartwatch. Those reactions from cashiers and people nearby are one of the most fun parts of owning a payment ring.

We’re sorry to hear that some mobile terminals occasionally take longer to respond or don’t work at all. While mobile and handheld terminals should generally work just fine, they can sometimes be a bit more challenging because the NFC antenna is often smaller, positioned differently, or less powerful than on fixed payment terminals.

In many cases, the issue comes down to positioning. For rings, we’ve found that making a fist and presenting the ring towards the contactless area often gives the most reliable performance. However, if you’re certain you’re holding the ring against the correct part of the terminal, it can also be worth experimenting with slightly different angles or hand positions. Some handheld terminals have surprisingly small NFC sweet spots.

We’d genuinely love the opportunity to help turn this into a 5 star experience, which is always what we strive for. If you notice the issue occurring repeatedly with certain terminals, please feel free to send an email to support@astariwearables.com with a photo of the terminal or a description of where you’ve encountered it. We’d be happy to investigate it together and provide personalised advice.

The good news is that if the terminal supports contactless payments, the ring should normally work there as well, so there is a good chance we can optimise the experience for you.

Thank you again for your support and kind words. It means a lot to our team, and we hope your ring continues to surprise cashiers and spark conversations for years to come.

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 22, 2026

Hi Dave,

Thank you so much for the fantastic review. Stories like yours are exactly why we built Astari.

Being able to leave the wallet behind, and not having to dig through motorcycle gear every time you want to pay, is one of those little conveniences that makes a big difference day to day. We’re delighted to hear the ring has become such a game changer for you.

And the fact that your wife ended up buying one after seeing yours might be the best compliment we could receive.

Thank you again for your support and for being part of the Astari community. We hope both of you continue enjoying your rings for many years to come.

If you ever need anything from us, please reach out to support@astariwearables.com. Always happy to help!

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 22, 2026

Hi Bjarne,

Thank you for the fantastic 5 star review. We absolutely loved reading this one.

The moment when people start looking around for a card or phone and then realise it was the ring all along never gets old. We hear stories like this all the time, but they’re still just as fun every time.

We especially like your explanation. “It’s the magic ring that does it” might be one of the best descriptions of an Astari ring we’ve heard so far.

Thank you again for your support and for helping spread a little bit of payment magic wherever you go!

Best regards,
Mike
Operational Manager

Reply from Astari Wearables

Jun 21, 2026

Hi Jeff,

Thank you for sharing your experience with us.

We're so pleased to hear that our team could help you resolve the issue and get your ring connected again. We always aim to provide clear, detailed support, so it's wonderful to know that our guidance made a difference.

It's especially rewarding to hear that you would recommend both our products and our customer service. Trust is incredibly important to us, and we're grateful to have customers like you as part of the Astari community.

Thank you again for your kind words and for choosing Astari.

Wishing you a great day ahead.

Best regards,

Vincent
Customer Support | Astari