Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it. The main issue I had was the confusing setup procedure. It requires two apps to operate and the... See more
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Review summary
Created with AI, based on recent reviews
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To all. After an issue that was not in the control of everyone at Astari, bearing this in mind Vincent and the crew at Astari did everything they possibly could to give me a fast and smooth solution... See more
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A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more
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"Buying the Astari ring wasn't just about getting a stunning accessory—it was about buying freedom and peace of mind at the beach. Now, I can safely leave my wallet and phone in the car. Straight from... See more
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Company details
Written by the company
At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
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4.5
Excellent
275 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 86% of negative reviews
Typically replies within 1 week
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Always gets comments from store staff
Got my ring just over a week ago. It’s a great fit and I always get comments from store staff when using it to pay for my items. It didn’t work whilst trying to pay at a store today but I think it was an old terminal and that’s why it didn’t connect to authorise. Other than that, which I believe was a blip it’s a great bit of kit
May 24, 2026
Unprompted review
Reply from Astari Wearables
Hi Steven,
Thank you so much for the great review and for sharing your experience after your first week with the ring.
We’re really happy to hear that the fit is spot on and that you’re already getting comments from store staff. Those reactions are honestly one of our favourite things to hear about and never seem to get old. There is something fun about seeing people realise payments can happen from a ring.
You may very well be right about the terminal. Some older or handheld terminals can occasionally be a little more sensitive when it comes to NFC positioning or detection. In some cases the contactless reader may simply not be as strong, meaning the ring needs to be held slightly closer or approached with a different hand gesture to get the best connection. (perhaps you can try this next time)
That said, it should still work reliably in the vast majority of cases, so we are glad to hear this seems to have been more of a one off than a recurring issue. If it does happen more often, please feel free to reach out to our customer service at support@astariwearables.com. We should be able to help optimise the payment technique and positioning to make sure you get the smoothest possible experience.
Thank you again for the support and kind words Steven. It means a lot to our small team, and we hope your ring keeps turning heads and making payments that little bit more enjoyable.
Best regards,
Mike
Operational Manager Astari
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To many of my Astari ring payments fail...
My ring arrived in the UK in a reasonable time, I believe it came from the Netherlands. I'm disappointed with my Astari ring because after 5 weeks of ownership and numerous communications with Astari and the Manage Mii App team I'm still finding that some payment terminals won't accept payments using my ring. I try all positions on these terminal more than once but they reject and cancel payment so I have to pay using my mobile phone. Payments using My mobile phone have never been rejected so I'm finding the inconsistency of my ring payments frustrating. When I bought my Astari ring it was to save getting my mobile phone out for payments but I'm still having to get my phone out to make payments to often. I've recently had a few days away during which I'd say my ring failure rate was circa 20%.
May 31, 2026
Unprompted review
Reply from Astari Wearables
Hi Richard,
Thank you for taking the time to share such detailed feedback, and we’re genuinely sorry to hear that your experience has not been as smooth as expected. We completely understand how frustrating it must be when the ring does not perform consistently, especially when the goal was to make payments easier and avoid needing your phone.
What you’re describing should not normally be the case, and we would really appreciate one more opportunity to investigate this together. With your help, we may be able to determine exactly where the issue is coming from and hopefully improve the experience for you.
One important detail that can help us narrow this down is whether the ring is being recognised by the terminal during failed payments or not. For example, does the terminal react and then decline the payment, or does it not recognise the ring at all? This helps us determine whether the issue may be positioning related, terminal specific, or something else within the setup.
Could you please send an email to info@astariwearables.com and mention “Trustpilot Review” in the subject line? I’ll personally help review the case directly with this latest information and see if we can get to the bottom of it together.
We’re truly sorry this has been frustrating so far, but we would love the chance to help turn this into the experience you originally hoped for!
Best regards,
Mike
Operational Manager Astari
The rings are fantastic
The rings are fantastic. I've got a black and a white ceramic. Both work perfectly. I love using them. Very cool! Plus the customer service is excellent. 5 stars all the way.
May 30, 2026
Unprompted review
Reply from Astari Wearables
Hi Simon,
Thank you so much for the fantastic review and for your support. Reading this genuinely made our day.
And thank you especially for mentioning our customer service. As a small team, we work incredibly hard to support our customers as quickly and personally as possible, so feedback like this means a lot to us.
Honestly, reviews like yours are a huge motivator behind the scenes. Knowing that someone is loving the product and calling it “very cool” is exactly why we started Astari in the first place.
Thank you again Simon for the 5 stars and for being part of the Astari community. We hope both rings keep serving you well and continue impressing a few people along the way!
Best regards,
Mike
Operational Manager Astari
Always on your finger - ready to use
It's easy to set up. Perfect for use. It's always on your finger. It's ready to use. No need to charge or change battery.
May 30, 2026
Unprompted review
Reply from Astari Wearables
Hi Jorn,
Thank you so much for the fantastic 5 star review. We really appreciate you taking the time to share your experience.
We love how you summed it up, always on your finger and ready to use. That is exactly the convenience we hoped to create with Astari. No charging, no batteries, and no extra device to remember, just simple and effortless payments whenever you need them.
It is great to hear that the setup was easy and that the ring is working perfectly for you. Feedback like yours genuinely motivates our small team and reminds us why we work so hard on these products.
Thank you again Jorn for the support and kind words. We hope the ring continues to serve you well for a long time to come.
Best regards,
Mike
Operational Manager Astari
A professionally perfect product from a…
A professionally perfect product from a team that truly communicates and follows up in effective and confidence creating ways. A great customer experience.
May 28, 2026
Unprompted review
Reply from Astari Wearables
Hi Roland,
Thank you so much for your thoughtful review. Hearing that you had a great customer experience and felt supported throughout the process truly means a lot to us.
We work hard to make sure both our products and communication reflect the level of quality and trust our customers deserve, so feedback like this really helps us grow as a company and motivates the whole team.
We are very grateful for your support and kind words. Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
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Great product. Great service. Happy customer.
Unbeknown to her, last September my wife bought me an Astari contactless payment ring for our anniversary. I - sorry, she - had ordered an Atlantis metal ring in silver. I received the sizing gauge within a couple of days, did the needful, and returned the information. I received an email saying that there was going to be a delay. Then another email. Serious supply chain difficulties. If I wanted a different ring or a refund that would be absolutely fine. This kept happening up to Christmas, then into the new year, and then a final email came saying that the rings had shipped to the UK and would be sent to me within a week. It arrived last Wednesday. I’d set my Curve account up some months before; last September in fact.
There were other setup bits and pieces to do, including installing the Manage-Mii app. The process is simple: add your wearable in the Manage-Mii app by holding the ring near your phone. Ping. Add your Curve card details to the app. Add your Curve card to your phone wallet. That’s it… except I couldn’t make it work at the shop terminals. It turns out there is a way of presenting the ring to the terminals that I hadn’t quite mastered. There’s even a video to show you how to do it. After an email exchange with a very patient and courteous Vincent I’m away.
The ring is excellent and stylish, and works perfectly. Payments are simple. The customer service is faultless. I can happily recommend Astari. My wife made a great choice.
May 19, 2026
Unprompted review
Reply from Astari Wearables
Hi Ian,
Thank you so much for sharing your experience in such detail. We truly appreciate your patience throughout the delays with the Atlantis metal ring, and we are very happy to hear that everything was worth the wait in the end.
It is great to hear that you are now enjoying the ring and that the payment experience is working smoothly. There can definitely be a small learning curve with positioning at payment terminals, so we are glad Vincent was able to help get everything sorted quickly.
Your kind words about both the product and our customer service genuinely mean a lot to the entire team. Feedback like this really helps us grow as a company and motivates us to continue improving the Astari experience for every customer.
Please also thank your wife from us for choosing Astari as such a thoughtful anniversary gift.
Thanks again for your support and for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Astari Team
The best Customer Support when it's really needed .
Vincent and the Customer Support Team ensured that my experience ended positively. There were a few ups and downs with my order on the delivery journey but the wearable bracelet arrived finally. The recipient of this surprise gift was absolutely delighted with it.
May 14, 2026
Unprompted review
Reply from Astari Wearables
Hi Pamela,
Thank you so much for your kind review and for sharing your experience with us.
We truly appreciate your patience throughout the delivery journey, and we are very happy to hear that everything ended positively in the end. Knowing that the bracelet arrived safely and that the recipient loved the surprise gift makes it all worthwhile for us.
Reviews like this genuinely keep us moving forward and motivate the entire team to continue providing great products and the best possible customer service.
Thank you again for your support.
Best regards,
Astari team
Highly recommended.
Highly recommended.
Initially bought two rings and have been happy with the purchase, as it removes the hassle of taking out your phone when paying especially when your hands are full (not to mention the curious looks you get as others who have it have mentioned here).
However, had to return something when I re-purchased, as intended as a gift for someone in the US. The support given from start to finish for the returns process was brilliant (shoutout to Vincent). I would gladly use their services again in the future. Many thanks
May 17, 2026
Unprompted review
Reply from Astari Wearables
Hi UKGarfield,
Thank you so much for the kind words and for taking the time to share your experience.
We are really happy to hear you have been enjoying the rings and the convenience they bring to daily payments. Those reactions at the checkout never seem to get old.
It also means a lot to hear your positive feedback about the support experience and the return process. Reviews like this genuinely keep us moving forward and motivate the whole team to continue improving both our products and our customer service every day.
I will also make sure Vincent sees your shoutout.
Best regards,
Astari team
Very good product
Very good product. Exactly what I expected. I will order again. Just a little uncertain delivery from the Bg post office.
May 17, 2026
Unprompted review
Reply from Astari Wearables
Hi Bobby,
Thank you very much for your kind review and for choosing Astari.
We are delighted to hear that the product met your expectations and that you are happy with your experience overall. Hearing that you would order again truly means a lot to our team.
We also appreciate your feedback regarding the delivery experience with the local BG postal service. We understand how important reliable shipping updates are, and we are continuously working with our logistics partners to improve this wherever possible.
Reviews like yours genuinely keep us motivated to continue delivering both high quality products and the level of customer service we strive for every day.
Best regards,
Vincent
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Very straightforward order
Very straightforward order, ring sizer received quickly and once size confirmed, actual ring also received quickly. Set up a bit fiddly, but once done, all great! Enjoying surprising shop staff: one yesterday exclaimed “Is it in your ring? That’s so cool!”
Great experience and would recommend to anyone. 😁
May 16, 2026
Unprompted review
Reply from Astari Wearables
Hi Paul,
Thank you so much for the fantastic review. It genuinely means a lot to our small team to read experiences like yours.
We’re really happy to hear everything arrived quickly and that the setup, even if a little fiddly at first, ended up working smoothly for you. And honestly, those reactions from shop staff never get old. “Is it in your ring? That’s so cool!” is exactly the kind of moment that reminds us why we started Astari in the first place.
It’s also amazing to hear that you would recommend us to others. Support like that has a huge impact for a growing company like ours and really helps us continue improving and expanding what we do.
Thanks again Paul, and enjoy surprising a few more cashiers along the way!
Best regards,
Jelle
Absolutely love my Astari payment ring - the looks I get are priceless! 😁
I absolutely love my Astari payment ring. It took a while to arrive as it was shipped from America, and the technical setup took a minute to figure out, but once it was done it worked flawlessly. My favourite part is the confusion and amazed looks I get from cashes and people in the queue when I tap my hand to pay. It's brilliant, convenient, and I highly recommend it!
May 12, 2026
Unprompted review
Reply from Astari Wearables
Hi Michelle,
Thank you so much for the amazing review and for sharing your experience with the Astari ring.
We are really happy to hear that you are enjoying it, especially those priceless reactions when paying with your hand. Those moments are always fun to hear about.
We also truly appreciate your patience during the delivery and setup process. It is actually not shipped from America, but from the Netherlands. Feedback like yours really helps us grow as a company and gives new customers confidence when trying something completely new.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Wearable ring
The person that delt with my problem was very helpful and sufficient with my problem on my wearable item again thank you resolving my issue
May 7, 2026
Unprompted review
Reply from Astari Wearables
Hi Arthur,
Thank you for taking the time to share this.
Really happy to hear that your issue was resolved and that the team was able to help you out with your wearable quickly and smoothly. We always aim to provide fast and helpful support, so it is great to know you had a positive experience.
Reviews like yours genuinely help us grow as a company, and we truly appreciate the support.
Thanks again for leaving a review.
Wishing you a great day ahead,
Best regards,
Vincent
Great payment ring
Had mine for over two years, used it in the UK and abroad. Never take it off, have even been scuba diving with it! Great product
May 7, 2026
Unprompted review
Reply from Astari Wearables
Hi David,
That is awesome to hear, especially the scuba diving part.
Really glad the ring has been serving you well both in the UK and abroad. It is always great hearing from long term users who wear it every day and put it through real world use.
Comments like this genuinely help us grow as a company and give new customers confidence, so we really appreciate you sharing your experience.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
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The ring works faltlessly
The ring works faltlessly and probably faster than a card. It is very convenient to use and good fun watching people's faces who are seeing a contactless payment ring for the first time. It is well made and the customer support team are quick and effective in their response.
May 6, 2026
Unprompted review
Reply from Astari Wearables
Hi Rory,
Thank you so much for sharing this. It is fantastic to hear that the ring has been working flawlessly for you, both in terms of speed and convenience. We also love hearing about the reactions people get when paying with the ring for the first time, those moments never get old.
It is also great to hear your kind words about our support team. Feedback like this really helps us grow as a company and means a lot to the whole team.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Astari ring con
My son ordered early December still no ring excuses after excuses week 17 is supposed to be April 26th now May still no contact
December 4, 2025
Unprompted review
Reply from Astari Wearables
Hi Gary,
We’re really sorry to hear about your son’s experience. Waiting this long is understandably frustrating, and we completely understand your concern.
The delays you’ve experienced are related to supply issues with our NFC payment components, which have affected some orders placed around that period. While we’ve been providing updates as timelines changed, we recognise that this can come across as repeated delays, and for that we sincerely apologise.
As a small but fast growing company, we rely on specialised production partners, and unfortunately we have limited control when delays happen on their side. That said, we always aim to be transparent and fair. We also always offer the option to cancel and receive a full refund if the wait becomes too long, and we try to work with every customer to find the best solution.
We would really like to look into your specific order and give you a clear update. Could you please contact us at support@astariwearables.com with your order details? We’ll make sure this gets properly reviewed and resolved as quickly as possible.
We truly hope we can turn this experience around for you and your son.
Best regards,
Mike
Really useful at home and abroad
The card setup was really easy. I have setup 2 cards in the Curve app, one for abroad and one for home. Easy switch and do not have to carry separate cards.
Have recommended to someone who has also purchased one.
May 3, 2026
Unprompted review
Reply from Astari Wearables
Hi Alan,
Really appreciate you sharing this. It is great to hear how smoothly you are using the ring both at home and abroad, and that switching between cards in Curve has been so easy for you.
It genuinely helps us grow as a company when customers share their experience and recommend us, so thank you for that.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
I would rate this company as a negative…
I would rate this company as a negative 1000 stars. Absolutely terrible. Ordered the thing in mid December and still waiting. Lots of lovely emails blaming the supply chain, Chinese new Year and now the Hormuz crisis. AVOID. AVOID
December 18, 2025
Unprompted review
Reply from Astari Wearables
Hi Michael,
Thank you for your review. I completely understand how frustrating this must have been, especially after waiting since December and receiving multiple updates with changing timelines. That is not the experience we want anyone to have.
The delays you experienced were indeed caused by ongoing supply issues with our NFC payment components, combined with external factors like production slowdowns and global logistics disruptions. As a small but fast growing company in the fintech space, we rely on specialised partners for these components, and unfortunately we have very limited influence over delays on their side.
That said, we always aim to stay transparent and fair with our customers. Whenever delays become too long, we always offer the option to cancel and receive a full refund, and we genuinely try to work with each customer to find the best possible solution. In situations like this, that is realistically the best we can do, even though we fully understand it does not take away the frustration.
We also recognise that frequent timeline changes are disappointing, and for that we sincerely apologise. From your perspective, it simply feels like ongoing delays, and we take that seriously.
Every order and every review helps us grow and move towards having more control over our entire production and logistics. That is exactly what we are working very hard to achieve, so situations like this become far less common in the future.
If your order has already been refunded, we are glad that part was handled smoothly. If not, please reach out to us at support@astariwearables.com and we will resolve it as quickly as possible.
If you feel that our transparency and willingness to handle this fairly deserve reconsideration, we would truly appreciate it if you might consider updating your review. It makes a real difference for a small company that is actively working to improve.
We also hope that in the future you might consider giving us another chance, so we can show you the experience we are working hard to deliver consistently.
Best regards,
Jelle
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6 stars here, exceptional!!
I’d give 6 stars here, service and products are exceptional! Had my ring over a year now and has never been a problem, ordered the wrong size initially and Astari were very helpful in correcting my mistake, delivery was incredibly fast, communication has always been great and I wouldn’t hesitate to recommend Astari wearables!
April 14, 2026
Unprompted review
Reply from Astari Wearables
Hi Lee,
Thank you so much for this, it really means a lot to our team. We are thrilled to hear your ring has been working flawlessly for over a year and that we could quickly help sort out the sizing for you. That is exactly the kind of experience we aim to provide.
Feedback like this genuinely helps us grow as a company and continue improving both our products and customer support.
Thanks again for taking the time to leave this review.
Wishing you a great day ahead,
Best regards,
Vincent
Excellent customer service
Excellent customer service. I chose the wrong size ring. Customer service was fantastic. Ordered correct size and sent the original order back, refunded within days.
Used the ring several times without issue. Easy to setup.
April 10, 2026
Unprompted review
Reply from Astari Wearables
Hi Russel,
Thank you so much for your kind words, we really appreciate you sharing your experience.
We’re really glad the resizing process went smoothly and that you’re now enjoying the ring without any issues. It’s great to hear the setup was simple and everything is working as it should.
Feedback like this truly helps us grow as a company and continue improving both our products and service.
Thanks again for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
Great Ring
Great Ring. Love watching peoples faces when I pay with it. They are so shocked. Easy to use and set up. Looks good too!!
April 11, 2026
Unprompted review
Reply from Astari Wearables
Hi Lannet & Andy,
Thank you so much for your kind words, we really appreciate it. Those checkout reactions are definitely one of the best parts and never get old.
Feedback like this genuinely helps us grow as a company and keep improving both the product and overall experience.
Thanks for taking the time to leave a review.
Wishing you a great day ahead,
Best regards,
Vincent
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