Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it. The main issue I had was the confusing setup procedure. It requires two apps to operate and the... See more
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At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.
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Excellent customer service. I chose the wrong size ring. Customer service was fantastic. Ordered correct size and sent the original order back, refunded within days.
Used the ring several times without issue. Easy to setup.

Reply from Astari Wearables
Great Ring. Love watching peoples faces when I pay with it. They are so shocked. Easy to use and set up. Looks good too!!

Reply from Astari Wearables
Truly worth buying it. Had a few issues with Curve App with ID approval, I've informed Astari regarding the same and had a Great Customer Support by Vincent, an efficient, prompt and excellent services offered and all sorted now. A very Happy Customer.

Reply from Astari Wearables
Very bad experience!!!
Astari ring promised to deliver the ring but then it kept getting delayed from December and now is March and I still didn't receive the ring.
When contracting the company they give you the option to a simple "cancel and refund"!
I am extremely disappointed and I do not advise you to buy from them

Reply from Astari Wearables
This ring is a game changer. No more holding my phone up to unlock anytime I need to make a payment, or having to remove my hat as my phone don’t recognise me to unlock. Just hole my hand over the payment machine and off I go. Shop keepers faces every time. Brilliant 🤩
Also keeps my phone and wallet safe as no longer need to have it out for anyone to grab! Double bonus for solo travelling as it is your wallet on a finger. So no need taking out your wallet or phone if you want to head on down to the beach and have no one to watch your stuff whilst you go for a dip! Absolutely can’t recommend enough

Reply from Astari Wearables
I have had my Payment Ring from Astari for well over a year and never go out without it. It’s quick it’s easy and one of the best things I have purchased. Even on holiday where I can change the currency to the local currency it’s been fantastic

Reply from Astari Wearables
Ordered ring in November and was told it will arrive 15th december then got an email saying payment chips are delayed from China so they need to wait for it to arrive then will send out end of Jan, then this changed to end of feb and now its mid march. You shouldn't be taking orders if your product is out of stock. You are mis-selling and misleading customers and should be reported.

Reply from Astari Wearables
If I could give more than 5* to Astari I would. The Astari team and the rings are amazing. I’ve brought multiple rings now and the service every time has been faultless. Highly recommend you won’t be disappointed. Big thanks to Vincent and Mike 👍👍

Reply from Astari Wearables
This is a great piece of innovation. Being over 65 I struggled to set it up, but my 20 year old relative did it in 5 minutes 👍 This is so cool when making purchases, most people have not seen one before. Communication regarding purchases etc is very good. What next, microchip in your fingers!!!!!!

Reply from Astari Wearables
Ordered ring first didn’t have ring size then no micro chips from china then delay as Chinese new year nearly two months later still nothing asked for refund no problem there . But shouldn’t take an orders until they can provide the product!

Reply from Astari Wearables
the payment ring arrived promptly. set up was simple, connected the ring to the app and connected my curve payment card to the app.
purchases when using the ring with payment terminals work well. follow the advice from astari on where to place your hand on the terminal, it ensures a good nfc connection.
I can confirm the payment ring works well even when you don't have your phone with you.
thank you astari.

Reply from Astari Wearables
Great quality ring, ceramic so it doesn't scratch like steel and titanium rings I have had in the past. The payment functionality is awesome and lots of people comment on it, but it is incredibly convenient and never requires you to tap twice or anything.
There was an issue with the shipping, but the customer service responded swiftly and helpfully and ensured I got it in good time. A friend asked me where they can get a payment ring and although I had researched other brands, I immediately recommended astari wearables. 11/10.

Reply from Astari Wearables
I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont have to 'fiddle about' to get my card out of my purse. As an 'older person' with arthritis I find this invaluable and would thoroughly recommend it.

Reply from Astari Wearables
You can make the best product in the world, but it’s only as good as the customer services, ASTARI Wearables certainly go the extra mile and beyond. A superb company.

Reply from Astari Wearables
Efficient service considering it was over the Christmas period

Reply from Astari Wearables
Immediate payment without having to carry the smartphone with you. The amount paid appears immediately after making the payment.

Reply from Astari Wearables

Reply from Astari Wearables
I ordered wrong size ring and it was so easy to return and get another one, really quick to respond to any questions and actually helped and answered me each time I needed help. Not used the ring yet a I need to set it up but am using the keyring which is fab very easy to set up and use

Reply from Astari Wearables
I ordered a ring from Astari at the end of November. Some days later the tracker showed that the package had not yet been collected. Astari told me that the ring was now in the UK and that the tracker was wrong. Another few days and they advised that there were ongoing issues with the courier and that they had lost the parcel. (they sent me a link to a newspaper article explaining the issue. At least I think it was that but as I don't speak Dutch it could have been something totally different) They ordered a replacement.
Some days later both rings arrived. I tried with both but could not set either up using my phone. It seems that some phones (mine is a Galaxy A05s) do not work with these items. I tried with my current phone, an older phone of the same model Finally I managed it with a much older Galaxy A10.
It was only at this point that I read through the Curve terms and conditions. I had wanted the ring in order to avoid having to get my wallet out in crowded spaces like stations, bars, shops etc. One of the main uses would be on holiday. However, unless you take out a paid monthly Curve subscription, payments outside the country in which the card is registered, are limited to £250 in any one month. Obviously this is not sufficient to pay for meals, drinks, entrance charges etc on a holiday of more than a couple of days.
I do feel that this is an underhand way to get customers to sign up for a paid Curve account. This limit really needs to be made more clear on the advertising.
Astari agreed a refund, and asked that I send the rings using a tracked service, the cost of which they would cover.
I received an email saying that they had received the ring and refunded the full amount including postage. This was not true. I emailed to say that the postage had not been refunded and I was told that their system would only allow a refund of the price of the goods, not the postage (contradicting what I had previously been told). They asked for my bank details - which I am reluctant to email. It looks like I will have to bear the cost of that postage myself.
I have to say that responses to my emails were always fast and polite, but very lacking in accuracy.
It is a shame. This would have been a very useful tool but they need to make sure that the item can be used fully without having to pay for the privilege. Also, staff really need much better understanding of their own systems.

Reply from Astari Wearables
I ordered the white ceramic one + ring sizer. I had no issues whatsoever. It took about two weeks for them to arrive in Bulgaria. Setting up was easy. The product is great I love it.

Reply from Astari Wearables
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