Astari Wearables Reviews 

277
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and innovative nature, finding it a fantastic and well-made accessory that simplifies daily payments. Many people appreciate the convenience and ease of use, often noting the surprise and excitement it generates when used in public. The customer service is frequently praised for being helpful, responsive, and effective in resolving issues. However, some people encountered difficulties with the initial setup process, describing it as confusing or fiddly. A small portion of people also experienced inconsistencies with payments, noting that the ring sometimes doesn't work with certain terminals or has compatibility issues with specific banks or payment systems. Additionally, a few customers reported disappointing experiences with delivery delays and customer support responsiveness.

What people talk about most

Product

People report positive experiences with the product, with many reviewers expressing satisfaction and even... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to set up and... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring to be a convenient and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the superb and faultless... See more

Quality

Reviewers express satisfaction with the quality of the product, often describing it as a high-quality item... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it. The main issue I had was the confusing setup procedure. It requires two apps to operate and the... See more

Company replied

Rated 5 out of 5 stars

To all. After an issue that was not in the control of everyone at Astari, bearing this in mind Vincent and the crew at Astari did everything they possibly could to give me a fast and smooth solution... See more

Company replied

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 5 out of 5 stars

"Buying the Astari ring wasn't just about getting a stunning accessory—it was about buying freedom and peace of mind at the beach. Now, I can safely leave my wallet and phone in the car. Straight from... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

277 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(277)

190 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I chose the wrong size ring. Customer service was fantastic. Ordered correct size and sent the original order back, refunded within days.
Used the ring several times without issue. Easy to setup.

April 10, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Russel,

Thank you so much for your kind words, we really appreciate you sharing your experience.

We’re really glad the resizing process went smoothly and that you’re now enjoying the ring without any issues. It’s great to hear the setup was simple and everything is working as it should.

Feedback like this truly helps us grow as a company and continue improving both our products and service.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Advertisement
Rated 5 out of 5 stars

Great Ring

Great Ring. Love watching peoples faces when I pay with it. They are so shocked. Easy to use and set up. Looks good too!!

April 11, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Lannet & Andy,

Thank you so much for your kind words, we really appreciate it. Those checkout reactions are definitely one of the best parts and never get old.

Feedback like this genuinely helps us grow as a company and keep improving both the product and overall experience.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 5 out of 5 stars

Truly worth buying it

Truly worth buying it. Had a few issues with Curve App with ID approval, I've informed Astari regarding the same and had a Great Customer Support by Vincent, an efficient, prompt and excellent services offered and all sorted now. A very Happy Customer.

March 17, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Jai,

Thank you so much for your kind words, it really means a lot to us. We are delighted to hear everything got sorted and that you had such a positive experience with Vincent. Feedback like this genuinely helps us grow as a company and continue delivering the level of service we aim for.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards

Rated 1 out of 5 stars

Very bad experience!!

Very bad experience!!!

Astari ring promised to deliver the ring but then it kept getting delayed from December and now is March and I still didn't receive the ring.

When contracting the company they give you the option to a simple "cancel and refund"!

I am extremely disappointed and I do not advise you to buy from them

March 3, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Marios,

Thank you for your feedback, and we’re very sorry for the frustration and disappointment caused by the delays with your order. We completely understand how this experience has felt, especially with the timeline shifting since December.

The delay has been due to production and shipping challenges with our new metal ring collection, which is something we’ve been actively working through over the past months. The latest update is that the shipment is now on its way,, and is currently expected to arrive in week 17. As soon as it reaches our fulfillment center, we will begin dispatching all orders as quickly as possible, in the order they were placed.

We always aim to be transparent, even when the updates aren’t what anyone hopes for, and we’ve tried to keep all customers informed throughout this process. At the same time, we’ve also made sure that anyone who preferred not to wait had the option to cancel and receive a full refund, no questions asked.

That said, we completely understand your disappointment, and we would genuinely appreciate the chance to make this right for you. If you’re still open to receiving your ring, we’re confident it will be worth the wait. Alternatively, we’re more than happy to assist you with a refund immediately.

Please feel free to reach out to us at support@astariwearables.com so we can personally assist you further.

Thank you again for your patience and honesty, it truly helps us improve.

Best regards,
Jelle

Rated 5 out of 5 stars

This ring is a game changer

This ring is a game changer. No more holding my phone up to unlock anytime I need to make a payment, or having to remove my hat as my phone don’t recognise me to unlock. Just hole my hand over the payment machine and off I go. Shop keepers faces every time. Brilliant 🤩
Also keeps my phone and wallet safe as no longer need to have it out for anyone to grab! Double bonus for solo travelling as it is your wallet on a finger. So no need taking out your wallet or phone if you want to head on down to the beach and have no one to watch your stuff whilst you go for a dip! Absolutely can’t recommend enough

January 22, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Tom,

This is amazing to read. Thank you so much for sharing this.

We built Astari to make everyday payments feel effortless, and your experience captures that perfectly. No unlocking, no juggling your phone, no pulling out your wallet. Just tap and go. And you are absolutely right, the shopkeeper reactions are always a bonus.

We also love that you mentioned solo travelling and beach days. That extra layer of convenience and peace of mind is exactly what passive NFC wearables are all about. Secure, simple, and always on you.

It truly helps us grow as a company when customers take the time to share experiences like this. We really appreciate your support.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Advertisement
Rated 5 out of 5 stars

Best thing I have purchased

I have had my Payment Ring from Astari for well over a year and never go out without it. It’s quick it’s easy and one of the best things I have purchased. Even on holiday where I can change the currency to the local currency it’s been fantastic

February 24, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Michael,

This is amazing to read, thank you so much for sharing your experience.

Hearing that you have been using your Astari payment ring for over a year and still never leave home without it is exactly what we aim for. Quick, easy, reliable payments, whether you are at home or switching currencies on holiday, that kind of freedom and flexibility is what it is all about.

Comments like yours genuinely help us grow as a company and continue improving what we do. It means a lot to the whole team.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 1 out of 5 stars

Poor service and a fake…

Ordered ring in November and was told it will arrive 15th december then got an email saying payment chips are delayed from China so they need to wait for it to arrive then will send out end of Jan, then this changed to end of feb and now its mid march. You shouldn't be taking orders if your product is out of stock. You are mis-selling and misleading customers and should be reported.

February 23, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Manny,

Thank you for your review. I completely understand how frustrating this situation must feel, especially with multiple changes to the expected shipping timeline.

You are absolutely right that repeated delays are disappointing. The issue you experienced was caused by production delays with our NFC payment chips from our manufacturing partner. As a small but fast growing company operating in the financial technology space, we rely on specialised suppliers for secure payment components. When those components are delayed, it unfortunately impacts our delivery timelines.

I do want to clarify that this was never an attempt to mislead anyone. The rings are real, certified passive NFC payment devices, but we clearly fell short in meeting the originally communicated timelines, and for that we sincerely apologise.

We always offer customers the option to cancel and receive a full refund if the waiting time becomes too long, and we genuinely try to work with every customer to find the best solution, whether that is waiting, switching models, or refunding immediately. We never want anyone to feel stuck.

We are actively working to reduce our dependency on single suppliers and bring more production and logistics into our own control. Growth allows us to do that. Every order and every review helps us strengthen the business so we can prevent situations like this in the future.

If you feel that our transparency and willingness to refund fairly deserve reconsideration, we would truly appreciate you updating your review to reflect that. It makes a real difference for a small company that is working hard to improve.

We also hope that in the future you might consider giving us another chance, so we can show you the product experience we are striving to deliver consistently.

Best regards,
Jelle

Rated 5 out of 5 stars

Fabulous rings and excellent service

If I could give more than 5* to Astari I would. The Astari team and the rings are amazing. I’ve brought multiple rings now and the service every time has been faultless. Highly recommend you won’t be disappointed. Big thanks to Vincent and Mike 👍👍

January 24, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Vanessa,

Thank you so much for the incredible feedback. That truly means a lot to us.

Hearing that you have purchased multiple rings and had a faultless experience each time is exactly what we strive for. We work hard to make sure both the product quality and the customer service live up to expectations, so knowing you feel this way really helps us grow as a company.

I will also make sure Mike sees your kind words.

Thanks for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 5 out of 5 stars

This is a great piece of innovation

This is a great piece of innovation. Being over 65 I struggled to set it up, but my 20 year old relative did it in 5 minutes 👍 This is so cool when making purchases, most people have not seen one before. Communication regarding purchases etc is very good. What next, microchip in your fingers!!!!!!

February 15, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Stuart,

Thank you very much for your lovely feedback. We’re so pleased to hear that you’re enjoying your Astari wearable and that it’s been such a conversation starter when making purchases.

We appreciate your honesty about the setup experience as well. New technology can sometimes take a little getting used to, so we’re glad you had a helping hand and that everything was up and running in no time.

Feedback like yours truly helps us grow as a company and continue refining both our products and the support we provide. It means a great deal to our team.

Thanks again for taking the time to leave feedback.

Wishing you a great day ahead,
Best regards,
Vincent

Advertisement
Rated 1 out of 5 stars

Ordered ring first didn’t have ring…

Ordered ring first didn’t have ring size then no micro chips from china then delay as Chinese new year nearly two months later still nothing asked for refund no problem there . But shouldn’t take an orders until they can provide the product!

February 1, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Kelven,

Thank you for taking the time to leave a review. We truly appreciate the feedback, and we are glad to hear that your refund process went smoothly in the end.

We completely understand how frustrating it can be when things do not feel seamless. As a small but fast growing company operating in the financial technology space, we rely on larger banking and payment partners to make our product possible. While we always do our best to shield our customers from that complexity, occasionally delays or complications can arise that are outside of our direct control. For that, we sincerely apologise.

Please know that every order and every review helps us grow. The more we grow, the more we are able to bring processes in house, improve the customer journey, and reduce our dependency on third parties. That is something we are working very hard toward every single day.

If you feel that the way we handled your refund and communication deserves reconsideration, we would be incredibly grateful if you might consider updating your review to reflect that. Even a small adjustment makes a meaningful difference for a small business like ours.

We also truly hope to see you back in the future, so we can show you how good the product can be when everything runs as intended. We are working hard to get the very best experience out of every single ring, and we would love the opportunity to demonstrate that to you.

Wishing you all the best,

Best regards,
Jelle

Rated 5 out of 5 stars

GREAT WAY to MAKE PAYMENTS

the payment ring arrived promptly. set up was simple, connected the ring to the app and connected my curve payment card to the app.
purchases when using the ring with payment terminals work well. follow the advice from astari on where to place your hand on the terminal, it ensures a good nfc connection.
I can confirm the payment ring works well even when you don't have your phone with you.
thank you astari.

February 11, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Kevin,

We really appreciate you taking the time to share your experience. It's great to hear the ring arrived promptly, setup was smooth, and it's working well with your Curve card.

Feedback like yours genuinely helps us grow as a company. It also helps others see just how seamless and convenient the Astari ring can be. Especially when you don’t even need your phone to make a payment.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 5 out of 5 stars

Would absolutely recommend!

Great quality ring, ceramic so it doesn't scratch like steel and titanium rings I have had in the past. The payment functionality is awesome and lots of people comment on it, but it is incredibly convenient and never requires you to tap twice or anything.
There was an issue with the shipping, but the customer service responded swiftly and helpfully and ensured I got it in good time. A friend asked me where they can get a payment ring and although I had researched other brands, I immediately recommended astari wearables. 11/10.

January 25, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Riley,

Thanks so much for the amazing feedback. We’re thrilled to hear you’re loving your ceramic ring and that it’s been holding up better than others you've tried. It’s great to know the payment feature has been smooth and reliable, and those curious reactions are always a bonus!

We also appreciate you highlighting our customer service. Getting your order to you quickly, even after a hiccup, is exactly the kind of experience we aim to deliver. Hearing that you’d recommend us to friends, and did! It really means a lot.

Support like this genuinely helps us grow as a company.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 4 out of 5 stars

Great for older or arthritic people

I ordered and delivery was fast. I did struggle with the set up as I also had to set up a curve account, but once that was sorted it was up and running, now I wouldn't be without it, love that I dont have to 'fiddle about' to get my card out of my purse. As an 'older person' with arthritis I find this invaluable and would thoroughly recommend it.

February 1, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thank you so much for sharing this. It’s amazing to hear how much of a difference your Astari ring has made in your day-to-day life. You're absolutely right. It's such a convenient option, especially when it’s harder to manage traditional wallets or purses.

We’re glad to hear you got everything set up, even with the extra Curve step. Your experience is exactly why we designed Astari to make payments smoother, faster, and more accessible.

Sharing stories like yours really helps us grow as a company and lets others know the impact these small changes can make.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Advertisement
Rated 5 out of 5 stars

Superb Customer Services

You can make the best product in the world, but it’s only as good as the customer services, ASTARI Wearables certainly go the extra mile and beyond. A superb company.

February 6, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thank you so much for your thoughtful message. We're firm believers that great products are only as strong as the support behind them, so it's incredibly rewarding to hear that our customer service made a difference. Feedback like this genuinely helps us grow as a company and stay committed to delivering the best possible experience.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Rated 5 out of 5 stars

Efficient service

Efficient service considering it was over the Christmas period

January 29, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

We really appreciate your kind words. It’s great to hear you found our service efficient. Especially over the Christmas period, which can be a busy time for everyone.

Support like yours genuinely helps us grow and continue to improve as a company.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Rated 5 out of 5 stars

Immediate payment without having to…

Immediate payment without having to carry the smartphone with you. The amount paid appears immediately after making the payment.

January 27, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thanks so much for your comment. You captured one of the key advantages of using Astari. Making quick payments without needing your phone and seeing the confirmation instantly really makes a difference.

Support like yours genuinely helps us grow as a company and motivates us to keep improving.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Rated 5 out of 5 stars

great idea

great idea, especially on holiday in the sea and sun

January 15, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Appreciate that! You're spot on, having an easy way to pay without pockets or a wallet makes holidays so much more relaxing.

Every bit of support like this truly helps us grow and reach more people, so thank you.

Really grateful you took the time to share your thoughts.

Wishing you a great day ahead,

Best regards,
Vincent

Advertisement
Rated 5 out of 5 stars

Excellent product and customer service

I ordered wrong size ring and it was so easy to return and get another one, really quick to respond to any questions and actually helped and answered me each time I needed help. Not used the ring yet a I need to set it up but am using the keyring which is fab very easy to set up and use

January 7, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thank you so much for your kind words. We're really glad to hear the return and exchange process went smoothly and that our support team was able to help whenever you needed it.

Hearing this kind of feedback truly helps us grow as a company. It means a lot to know you're enjoying the keyring already, and we’re sure you’ll love using the ring too once it's set up.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,

Best regards,
Vincent

Rated 1 out of 5 stars

Read the smallprint and always question information given by the company.

I ordered a ring from Astari at the end of November. Some days later the tracker showed that the package had not yet been collected. Astari told me that the ring was now in the UK and that the tracker was wrong. Another few days and they advised that there were ongoing issues with the courier and that they had lost the parcel. (they sent me a link to a newspaper article explaining the issue. At least I think it was that but as I don't speak Dutch it could have been something totally different) They ordered a replacement.

Some days later both rings arrived. I tried with both but could not set either up using my phone. It seems that some phones (mine is a Galaxy A05s) do not work with these items. I tried with my current phone, an older phone of the same model Finally I managed it with a much older Galaxy A10.

It was only at this point that I read through the Curve terms and conditions. I had wanted the ring in order to avoid having to get my wallet out in crowded spaces like stations, bars, shops etc. One of the main uses would be on holiday. However, unless you take out a paid monthly Curve subscription, payments outside the country in which the card is registered, are limited to £250 in any one month. Obviously this is not sufficient to pay for meals, drinks, entrance charges etc on a holiday of more than a couple of days.

I do feel that this is an underhand way to get customers to sign up for a paid Curve account. This limit really needs to be made more clear on the advertising.

Astari agreed a refund, and asked that I send the rings using a tracked service, the cost of which they would cover.

I received an email saying that they had received the ring and refunded the full amount including postage. This was not true. I emailed to say that the postage had not been refunded and I was told that their system would only allow a refund of the price of the goods, not the postage (contradicting what I had previously been told). They asked for my bank details - which I am reluctant to email. It looks like I will have to bear the cost of that postage myself.

I have to say that responses to my emails were always fast and polite, but very lacking in accuracy.

It is a shame. This would have been a very useful tool but they need to make sure that the item can be used fully without having to pay for the privilege. Also, staff really need much better understanding of their own systems.

January 8, 2026
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Paul,

Thank you for taking the time to share your experience. I am genuinely sorry that this process ended in frustration rather than satisfaction.

Before responding publicly to any review, we always work directly with the customer first to resolve the issue. In your case, this involved extensive one to one email support, multiple troubleshooting attempts, a replacement shipment, and ultimately a full refund once you decided the product was not right for you. Only after those steps do we reply publicly, so readers have the full context.

Throughout this process we made every effort to resolve matters fairly and constructively. While we understand frustration when things do not work as expected, repeatedly speaking down about or dismissing our support team does not help resolve the situation and is not appropriate. Our team remained professional, polite, and committed to helping at every stage.

For clarity for anyone reading this review.

During a very busy shipping period, your original parcel was delayed. Once this became clear, we took responsibility immediately and sent a replacement ring at our own cost, which resulted in you receiving two rings. At no point was your order at risk without a solution.

From a technical perspective, both rings were fully functional. This was confirmed when the ring successfully linked using an older Samsung device that supports NFC. The difficulty arose with the primary phone used, a Samsung Galaxy A05s, which either does not include NFC hardware or did not have NFC enabled. NFC is not the same as Bluetooth, and settings such as Nearby Device Scanning do not enable NFC. Once an NFC capable phone with NFC correctly enabled was used, the ring worked exactly as intended. Most mainstream smartphones support NFC, but some entry level models do not. This indicates a device compatibility or configuration issue rather than a fault with the ring.

Regarding international payments, the spending limit mentioned is set by Curve on their free plan and is not imposed or controlled by Astari. We agree this could be clearer upfront, and we are improving how this is communicated.

When you chose to return the rings, we agreed to a full refund including return postage. The product refund was completed correctly to your original payment method. Due to payment provider restrictions, the return postage had to be refunded separately. We offered secure alternatives such as PayPal or Wise when you preferred not to share bank details by email. Without a payment destination, it is not technically possible to send funds.

We acknowledge that our communication around shipping expectations and Curve dependency can be improved, and your feedback has already contributed to internal changes. At the same time, we believe the time, effort, and goodwill shown by our team deserve to be reflected more accurately than a one star rating.

We regret that Astari was not the right fit for you at this time, and we wish you all the best.

Best regards,
Jelle te Kampe

Rated 5 out of 5 stars

Great product

I ordered the white ceramic one + ring sizer. I had no issues whatsoever. It took about two weeks for them to arrive in Bulgaria. Setting up was easy. The product is great I love it.

December 22, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thanks so much for the kind words. We're thrilled to hear everything went smoothly with your
order and setup. Knowing that you're enjoying the white ceramic ring means a lot to us.

Feedback like yours really helps us grow as a company and continue improving every part of
the experience.

Thanks again for taking the time to leave a review.

Wishing you a great day ahead,
Best regards,
Vincent

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look