Astari Wearables Reviews 

274
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 183 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's quality and innovative nature, finding it a fantastic and well-made accessory that simplifies daily payments. Many people appreciate the convenience and ease of use, often noting the surprise and excitement it generates when used in public. The customer service is frequently praised for being helpful, responsive, and effective in resolving issues. However, some people encountered difficulties with the initial setup process, describing it as confusing or fiddly. A small portion of people also experienced inconsistencies with payments, noting that the ring sometimes doesn't work with certain terminals or has compatibility issues with specific banks or payment systems. Additionally, a few customers reported disappointing experiences with delivery delays and customer support responsiveness.

What people talk about most

Product

People report positive experiences with the product, with many reviewers expressing satisfaction and even... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the product easy to set up and... See more

Payment

Customers had ambiguous experiences with payment, with many finding the payment ring to be a convenient and... See more

Customer service

Users describe positive interactions with customer service, often highlighting the superb and faultless... See more

Quality

Reviewers express satisfaction with the quality of the product, often describing it as a high-quality item... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Firstly, I love the Astari ring I bought. It works well and gets lots of interest whenever I use it. The main issue I had was the confusing setup procedure. It requires two apps to operate and the... See more

Company replied

Rated 5 out of 5 stars

To all. After an issue that was not in the control of everyone at Astari, bearing this in mind Vincent and the crew at Astari did everything they possibly could to give me a fast and smooth solution... See more

Company replied

Rated 4 out of 5 stars

A very good experience. The order was easy, their system for adapting the ring size to one's finger is precise and, despite short manufacturing delays, delivery is fast. Daily use lives up to all its... See more

Company replied

Rated 5 out of 5 stars

"Buying the Astari ring wasn't just about getting a stunning accessory—it was about buying freedom and peace of mind at the beach. Now, I can safely leave my wallet and phone in the car. Straight from... See more

Company replied


Company details

  1. Jewellery Manufacturer
  2. Electronics Accessories Wholesaler
  3. Payment Service

Written by the company

At ASTARI we use passive NFC technology to make the best payment wearables possible. We challenge the standard through beautifully designed products that are easy to use due to their simplicity. We do this by making the best payment wearables of high quality, with an eye on sustainability and our impact on the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

274 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(274)

209 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing piece of kit

Amazing piece of kit. Everyone is gobsmacked at it
Merry Christmas

December 25, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thank you so much for your amazing review. Reading this truly made our Christmas even better and that means a lot to us.

We really appreciate you taking the time to share your experience, and we hope you had a wonderful Christmas as well. Enjoy your ring and thank you again for your support. BR Jelle

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Rated 5 out of 5 stars

Beats taking your phone out

I bought the ring and I have to say I'm so pleased with it. It's so handy for making a payment,no messing with bank cards or having to take out my phone and unlocking it to make a payment. I'd highly recommend this product.

December 1, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

We are very happy to hear that you are pleased with the ring and that it makes everyday payments easier and more convenient.

It is great to know that the simplicity and ease of use are exactly what you were looking for. We truly appreciate your recommendation and your support. Enjoy using your ring and thank you again for taking the time to leave a review. BR Jelle

Rated 5 out of 5 stars

all there product work excellent

all there product work excellent
I bought recently grate product

November 12, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Thank you very much for sharing your experience. We are so happy to hear that you are pleased with the ring and that it makes everyday payments easier and more convenient.

It is great to know that the simplicity and ease of use are exactly what you were looking for. We truly appreciate your recommendation and your support. Enjoy using your ring and thank you again for taking the time to leave a review. BR Jelle

Rated 5 out of 5 stars

Love my ring

Love my ring, even bought one for the wife. It's really easy to set-up and the simplicity of not having to get your wallet and then your card out all the time to pay is fantastic. Highly recommended !

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with ring

Very impressed with ring, only place it doesn’t work is parking meters where I still have to get my phone out but it still amazes people paying with a ring, very cool

December 11, 2025
Unprompted review
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Reply from Astari Wearables

Hi David, Many thanks for the review, much appreciated! Sorry to hear about the one instance with the parking meter, it sounds like it is specific to that payment terminal. I believe it might help to try and position the ring as follows: if the payment terminal is standing up straight (which I think is likely the case) like this |. then it is important that you hold the ring parallel to the terminal like this |, so that the ring has the best chance to be read. For most people this results in bending the finger you wear the ring on, and then try and press the finger knuckle against the terminal in the correct spot. It is hard to explain via just text. If you want some more information or better explained what we mean via images, please reach out to support@astariwearables.com and we are happy to further explain!

Best regards, Jelle from Astari

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Rated 5 out of 5 stars

I’m loving it so far I have the black…

I’m loving it so far I have the black ceramic as I don’t want to spend too much and not get on with it but it’s great … the cashiers always ask “ where did you get that from” the set up could be a bit easier but got there in the end

December 9, 2025
Unprompted review
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Reply from Astari Wearables

Hi Nick!

Thanks so much for the great feedback! We’re really glad to hear you’re enjoying the black ceramic ring and that it’s already turning heads at the checkout. That’s exactly the kind of reaction we love to hear about.

You’re absolutely right that setup could be a bit easier, we’re working hard on that every day. As a small team building something ambitious in a space that requires collaboration with much larger financial partners, some parts of the experience are out of our direct control for now. But we’re doing our very best to make the process as smooth and clear as possible.

If you feel that the product itself and the service you’ve received have earned it, we’d be incredibly grateful if you’d consider updating your review to 5 stars. Every extra star makes a real difference for a small business like ours. It helps us grow, build trust, and eventually take more of the user experience into our own hands.

Thanks again for supporting Astari. We’re here if you ever have questions or want to explore more styles.

Wishing you a great day ahead,
Best regards,
Vincent

Rated 5 out of 5 stars

Fantastic way of paying

Fantastic way of paying! The Astari payment ring is amazing. The face on the people with the card machines when i make payments is hilarious!
One lady said “i had a customer pay with his watch yesterday” i replied “that’s so old school, watch this!” I paid with my Astari Ring and she was speechless! 🤣
Hoping the new gold version 2 is slightly wider to match my wedding ring, waiting to purchase v2.
Love this ring!

December 7, 2025
Unprompted review
Rated 5 out of 5 stars

Well worth the trouble

Well, this was an experience. Took me 2 weeks to set my ring up but that due to the AI chat bit gave me the run around. Saying that, once I was put in the right direction ( ASTARI customer service ) was amazing. A word of warning, Don’t set up your ring with Curve. Their customer care is beyond rubbish. The app is set up under Mii and their help is rubbish too. If you need help go straight to ASTARI help, they are excellent. Once the ring was set up it worked so smoothly. The only setback was the ring doesn’t as yet work with UK banks but ASTARI pointed me to an app called Hyberjar. This account was easy to set up but they make you jump through hoops before you can set it up. But again, the customer care was excellent and it only took a day to get the issue sorted. All in all it's worth the trouble. I just hope ASTARI ring is around for a long time CAUSE I LOVE IT

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service

Dreadful customer service, it is a nightmare to get your money. I would not recommend this company at all.
I ordered 3 rings for my children, they said they wouldn't use them because they have their phones on them all the time. Ring sizes arrived 28th November. I emailed and sent a message on the same Friday to cancel. I have been told that I will have to wait for the refund because they have sent the rings out even though I have not given them any ring sizes. I have sent a few emails over the weekend and today. Why would they send ring sizes out and the same day they have sent apparently 3 rings of any size they have chosen which might not fit!

After writing this review, I received an email from them apologising, I have since received a full refund.

November 28, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Denise,

Thank you for sharing your concerns, and we’re truly sorry for the confusion and the frustration this caused.

After reviewing your case, it looks like there was a miscommunication on our end regarding the timing of the cancellation and the shipment. The sizer sets had already been dispatched automatically as part of your order process, and one of our team members mistakenly thought that were the rings. That shouldn’t have happened, and we completely understand why this felt like a poor experience.

That said, we’ve since resolved the issue and ensured your refund is processed correctly. We hope everything is now in a better place, and we’re here if you have any further questions or concerns at all.

If you feel that we’ve now handled the situation fairly and the issue is behind us, we’d be very grateful if you’d consider updating your review. We’re a small company working hard to build something meaningful, and while we’re not perfect, we genuinely do our best to fix things when they go wrong. Your support helps us grow and improve how we serve our community.

Wishing you a much smoother week ahead,
Best regards,
Mike
Astari Customer Support

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Rated 4 out of 5 stars

Customer service saved the day

I did have difficulties initially with the set up and the first ring provided, but customer services took over and efficiently resolved the issues I had, including a replacement with upgraded chip.

November 18, 2025
Unprompted review
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Rated 5 out of 5 stars

Smart ring

I've owned payment rings before so was familiar with the set up, first from Astari though. I bought the Matt black finish. Very comfortable to wear all day and looks good. My previous rings suffered from reliability, been using this one for about a month now without issue.

November 18, 2025
Unprompted review
Rated 4 out of 5 stars

Its ok normaly but doesnt work on hand…

Its ok normaly but doesnt work on hand held pay terminals from ie traders like a food wagon

November 14, 2025
Unprompted review
Astari Wearables logo

Reply from Astari Wearables

Hi Michael,

Thanks for your review and for giving Astari a try! We’re glad to hear the ring works well in most cases, but we understand how it can be frustrating when it doesn’t register with handheld terminals, like those used by food wagons or market traders.

It should work there too, so we’d love to help get that sorted for you. These terminals often have smaller or slightly hidden NFC sensors, so correct positioning is key. Make sure to hold the ring flat and parallel to the contactless logo. We’ve made a simple guide with tips and demos: astariwearables.com/how-to-pay

If that doesn’t solve it, feel free to drop our team a quick email at support@astariwearables.com. We’ll be happy to walk you through it and help improve your experience.

Rated 5 out of 5 stars

EXCELLENT SUPPORT

I am extremely satisfied with this special company that is entirely dedicated to customer satisfaction. To summarise my experience in a few words, I wrote to Astari's customer support to report a defect in my gold ring, a very kind employee immediately passed the problem on to the manager, Mike that offered me several solutions, I was positively impressed by this impeccable way to resolve the situation as soon as possibile, i Fever need an item to speed up I know for sure which company i world turn to
a company that has such human resources is to be considered excellent. In my case, they were the ultimate in dedication.

I wish this wonderful company every success.

Thank you.

Antonio

November 11, 2025
Unprompted review
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Rated 5 out of 5 stars

Ordered a ring for my wife from…

Ordered a ring for my wife from tapster, following order and before delivery had some questions. Sent at least 6 emails which nobody responded to , went on FB group and saw everyone else saying no support from Tapster. Cancelled and returned the ring and bought from Astari . All worked fine , no issues

October 3, 2025
Unprompted review

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