DO NOT PURCHASE. The mask is a piece of crap (only worked ONE time) and the company doesn't respond to return requests despite promises that it can be returned within 30 days and that it's warrantie... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I place an order in august, and i didnt get anything since. I ask two time for a refund and no answer. #2786. I will take legal actions if i dont get my money back. Je comptes prendre des mesures... See more
I have also placed an order since August 2020 and have not yet received my order. I have sent several emails that remain unanswered. The site is no longer operational. I will wait another week before... See more
I ordered from thins company in March 2020. I have emailed customer service numerous times. At first They responded and blamed the slow shipping on Covid but then after a couple months they stopped re... See more
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
DO NOT PURCHASE - piece of junk & total scam
DO NOT PURCHASE. The mask is a piece of crap (only worked ONE time) and the company doesn't respond to return requests despite promises that it can be returned within 30 days and that it's warrantied for one year.
Total scam.
Beware !!this is a terrible cheap nasty…
Beware !!this is a terrible cheap nasty Chinese clothing company The items look nothing like they do on their website I wanted to return item but they do not reply to emails .
Ordered 2 nd Sept 2020 a bag
Ordered 2 nd Sept 2020 a bag
Didn’t arrive and no response from shop
Do not use this shop total scammer!!!!
Cannot get my money back either
this company isn't rateable
this company isn't rateable!
customer service is disgusting and the quality is poor!
don't order
I ordered from thins company in March…
I ordered from thins company in March 2020. I have emailed customer service numerous times. At first They responded and blamed the slow shipping on Covid but then after a couple months they stopped responding. I never received the product or my money back. Total scam!
Product didn't arrive
Product didn't arrive.
Emails not answered.
Not worthy of one star!
Astoria-Fashion
I was a little worried about ordering from here, however my items came very fast and they’re amazing quality, so soft and thick, i’d definitely order from here again
I ordered a starlightprojection in jul…
I ordered a starlightprojection in jul and i never received anything Ipayed 55 $ i want my god damn money back
Do Not Order from Astoria Shop!
I placed an order 9/16/20. My account was debited that same day. It's 11/12/20 and no sign of my order. It's time to report this company to my state's consumer complaint division. I'm angry that I fell for this scam
TOTAL SCAM
TOTAL SCAM! Placed an order last june but didn't receive any confirmation and didn't receive my product. #Asteriashop2075
No sign of my order, no one is responding to emails... Doesn t exist the site
on the 15th of September I ordered a Halloween Holographic projectiob on ASTERIASHOP, i justvpaid 34.79 USD. I have not yet received feedback. the site disappeared. There is no signal. I want my money back!
TOTAL SCAM
TOTAL SCAM! I received something but it was broken. I emailed them and never heard back. now their website doesn't exist. So angry!!!
Scam
I place an order in august, and i didnt get anything since. I ask two time for a refund and no answer. #2786.
I will take legal actions if i dont get my money back.
Je comptes prendre des mesures légales pour ravoir mon argent .
I've placed an order beginning of June…
I've placed an order beginning of June its October already I still haven't received my order or heard any feed back from them I've sent many E-mails and still nothing, and now their website is down, SCAM
Please don't buy anything with this…
Please don't buy anything with this store, I ordered since June and they don't send me any track , nothing.
I have send emails and only 2 have answered
always asking for my order number and then nothing
is very bad company, they are irresponsible, please
don't buy anything with them.
Placed order almost a month ago and…
Placed order almost a month ago and cannot get any form of communication from them. Now the website is down. I would like a refund but cannot request one from the website. ASTERIASHOP2887
ORDER #ASTERIASHOP3002
ORDER #ASTERIASHOP3002
No communication since I made the order (and paid) on 17 September. Website gone, looks like a scam.
Total and complete scam!!
I ordered a product back in June. I have not received it. I have emailed and was told could take longer due to covid-19. I responded asking about the tracking number, as I had paid the extra to have a tracking number and I have not received any response. I emailed again asking for a refund since the item has not arrived and my emails have been getting ignored. Again radio silence. Now I see the sight seems to be taken down.
No sign of my order, no one is responding to emails ... outright scam
I have also placed an order since August 2020 and have not yet received my order. I have sent several emails that remain unanswered. The site is no longer operational. I will wait another week before taking the necessary legal action.
The didn't send me the products and kept my money!!!!
The same happened to me, I ordered AND PAYED my items on March and didn't receive anything. I sent thousand of emails and just received some empty replies. The link I received when I ordered is still working and can see how the products didn't leave the USA. As I said at my last email, if I don't receive my money this week, I'll suit you, guys!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








