Rang ATAG on Monday morning, they quickly established who I was, the boiler model and confirmed it was under warranty and an engineer would be in contact. Engineer rang after lunch and arranged appt f... See more
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Review summary
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Reviews shaping this summary
We bought our first house just over a year ago. We quickly realised that we would need to replace the heating system. We opted for ATAG, after a recommendation by our Plummer and doing a lot of rese... See more
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I would be very happy to recommend ATAG Heating & Technology. We had a new boiler fitted 23 months ago and have been delighted with its performance ever since. The system has been reliable, efficient,... See more
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When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research A... See more
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Company details
Written by the company
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Contact info
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
- 0800 680 0100
- office@atagheating.co.uk
- atagheating.co.uk
4.8
Excellent
5K reviews
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Replied to 100% of negative reviews
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Its look solid and working good
August 20, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Ozair Hamood
Thank you for taking the time to review.
We are please that you are happy with your ATAG boiler and it is working well.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards,
ATAG Heating Technology
ATAG ic27 Eco 30kW
Had my ATAG boiler for 2 years now, no issues at all, very quiet too. Would recommend.
August 19, 2025
Reply from ATAG Heating Technology UK Ltd
Dear JON WALL
Thank you for your review!
We’re so pleased to hear your ATAG boiler has been running quietly and reliably for the past two years.
The i-series of ATAG boilers is renowned as the most efficient in Europe, and the Economiser is also among the quietest boilers in the UK, having been awarded the Quiet Mark in 2021.
It’s great to know you’d recommend us – we really appreciate your feedback!
Warm regards
ATAG Heating Technology
Best experience
Easy to work with, solid quality, very silence, good looking with best warranty length what more I want. Really happy with it.
August 18, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Hirad Jafari
Thank you for taking the time to review.
We’re delighted to hear that you’re happy with the quality & design of your ATAG boiler.
It’s great to know the product has met all your expectations.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Boiler pressure issue
When engineer attended property to investigate Boiler issue, engineer was very thorough and explained exactly what he was tested.
August 18, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Infinity Property Solution LTD
Thank you for your kind feedback.
We’re pleased to hear that our engineer was thorough and kept you well informed throughout the boiler investigation.
Clear communication and a detailed approach are very important to us, and we’re glad this came across in your experience.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards
ATAG Heating Technology
Excellent service.
The engineer was contacted on the Friday, and came by appointment on the Monday. He was on time, pleasant and knowledgeable. He explained the problem, and fixed it within 40 minutes. Excellent service!
August 14, 2025
Reply from ATAG Heating Technology UK Ltd
Dear MRS CHRISTINE GREGORY
Thank you for your feedback.
We’re glad to hear our engineer was punctual, professional, and able to resolve the issue so efficiently.
Providing excellent service and clear communication is very important to us, and we’re glad your experience reflected that.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards,
ATAG Heating Technology
Excellent customer service
Excellent customer service, after 6 years our ATAG boiler went wrong (the heating came on when running the hot water) The problem was diagnosed over the phone by ATAG. They sent an engineer within a couple of days, who arrived with the correct part, and it was fixed quickly.
August 15, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Mrs E
Thank you for sharing your experience.
We’re pleased to hear that our team on the Technical Help Desk were able to diagnose the issue quickly and have your boiler repaired without delay by sending out one of our Warranty Partners.
Providing efficient service and reliable support is always our priority, and we’re glad we could get everything resolved for you.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Great plumber very prompt
Great plumber very prompt. Solved issue rapidly. Clean and tidy. All done under Atag insurance guarantee. I was very impressed and happy with the work done.
August 5, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Ah
Thank you for your lovely feedback.
We’re pleased to hear that our plumber was able to resolve the issue promptly and to your satisfaction.
It’s always our priority to deliver clean, efficient service, and we’re glad the ATAG Warranty gave you extra peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Warm regards
ATAG Heating Technology
The long warranty brilliant boiler and…
The long warranty brilliant boiler and economy
August 12, 2025
Reply from ATAG Heating Technology UK Ltd
Dear DHL
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for taking the time to review.
Warm regards
ATAG Heating Technology
Prompt response
My request was followed up with prompt responses and actions to resolve the issue. Very commendable effort to satisfy customer.
August 6, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Olive
Thank you for your kind words. We’re pleased to hear that our team’s prompt responses and actions helped resolve your issue quickly.
Providing excellent service and ensuring customer satisfaction is always our priority, and we truly appreciate your feedback.
Kind regards
ATAG Heating Technology
Excellent product
Excellent product. Excellent warranty - best on the market with 14 years warranty. No regrets whatsoever.
August 7, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Mr WHITTON
Thank you for your feedback.
We’re glad to hear you’re happy with your ATAG boiler.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Best wishes
ATAG Heating Technology
Office staff efficient with fast…
Office staff efficient with fast response in allocating an engineer.
Communication between engineer n customer is very good.
On service n repairs excellent n always leave everything clean n tidy.
August 7, 2025
Reply from ATAG Heating Technology UK Ltd
Dear M A Ramshaw
We’re pleased to hear you found our office team efficient and responsive, and that communication with our engineers met your expectations.
It’s great to know our service and repair work has been to a high standard and that the Warranty Partner left everything clean and tidy.
Your satisfaction is our priority, thank you for your review.
Kind regards
ATAG Heating Technology
Perfect equipment and follow up.
I was advised to purchase an Atag heating system by my trusted heating engineer. I have now had it installed for nearly two years and have had no issues. It looks good and does all that it is supposed to. The head office have been in contact to ensure that I am happy and to advise that they have professionals on the end of a phone if I require assistance. That gave me great peace of mind.
August 6, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Mrs Williams
Thank you for your kind words and for sharing your experience.
We’re delighted to hear that your ATAG heating system has been running smoothly for nearly two years and that it’s living up to expectations.
It’s great to know that our team’s follow-up and support have given you peace of mind — that’s exactly what we aim for.
If you ever need us, we’re just a phone call away.
Kind regards
ATAG Heating Technology
Quiet and efficient boilers with good after-sales service
We replaced an old boiler that had reached the end of its useful life (repeated faults, difficulty in getting parts etc.) with a new ATAG boiler integrated with a new Tado smart thermostat system.
The ATAG is noticeably quieter than the old boiler and so far has given us no problems.
ATAG seem to have good after-sales service from what we have seen - of course we haven't - touch wood - had any issues so we haven't had to invoke the warranty, but we have had e-mail reminders just before the annual service is due etc.
Hoping that the ATAG will remain trouble-free for many years!
August 6, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Bert C
Thank you for taking the time to share your experience.
It’s great to hear that your new ATAG boiler, along with the Tado smart thermostat, has been a quiet and reliable upgrade from your old system.
We're especially pleased that you've noticed the difference in performance and appreciate the proactive service reminders.
Fingers crossed for many more trouble-free years ahead — and if you ever need us, we’ll be here to help.
Best wishes
ATAG Heating Technology
We were told about ATAG by the plumbers…
We were told about ATAG by the plumbers we have used for years and we were not disappointed. The boiler is quiet and very efficient and comes with the bonus of a long warranty. The house has never been so warm and we would recommend ATAG to anyone requiring a new boiler.
August 6, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Patricia Turner
Thank you for your lovely feedback.
We're so pleased to hear that your trusted engineers recommended ATAG and that the boiler has lived up to expectations.
It's great to know you're enjoying a warmer home.
The i-series of ATAG boilers is renowned as the most efficient in Europe, and the Economiser is also among the quietest boilers in the UK, having been awarded the Quiet Mark in 2021.
Additionally, our entire boiler range comes with a very lengthy warranty, giving you added peace of mind.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Your recommendation means a lot!
Warm regards,
ATAG Heating Technology
Very good boiler
When we were looking for a new boiler we were impressed by the excessive warranty that came with the latest Atag boiler. Have got it now for 2 years and are very happy with it.
August 5, 2025
Reply from ATAG Heating Technology UK Ltd
Dear THEUNIS GENIS
We're glad to hear that the lengthy warranty gave you confidence in choosing your ATAG boiler.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
It's fantastic to know that after two years, you're still very happy with its performance.
We really appreciate you sharing your experience and taking the time to review.
Best wishes
ATAG Heating Technology
⭐️⭐️⭐️ATAG Boiler ⭐️⭐️⭐️
Purchased a ATAG boiler as recommended from a gas engineer. It’s fantastic and lovely to have hot water on demand. Would highly recommend a ATAG boiler 🙂
August 5, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Lynsey
We're pleased to hear you're enjoying your new ATAG boiler and the convenience of hot water on demand.
It's great to know that your gas engineer's recommendation worked out so well.
We really appreciate your recommendation and hope you continue to enjoy the comfort and reliability it brings!
Thank you for taking the time to review.
Kind regards
ATAG Heating Technology
Good choice for replacement boiler
We needed a new boiler and our local plumber recommended Atag as he fits a lot of them to customers and family alike.
It's easy to use , it's quiet and has saved us money on fuel consumption. It's serviced yearly and since fitting we have had not had any problems at all.
August 4, 2025
Reply from ATAG Heating Technology UK Ltd
Dear Grammy
Thank you for taking the time to share your experience.
It's great to hear that your new ATAG boiler has been reliable, user-friendly, quiet, and energy-efficient.
The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
It’s great to know that it came recommended by your local plumber and has continued to perform well with regular servicing.
We appreciate your feedback and are glad the boiler is delivering both comfort and savings for you.
Best wishes
ATAG Heating Technology
1st class experience
Excellent support from customer service staff engineers, through to the competence of the gas heating Engineer. Fast and efficient. thank you
August 1, 2025
Reply from ATAG Heating Technology UK Ltd
Dear debbie Morris
Thank you for your kind feedback.
We’re pleased to hear that you had a positive experience with both our customer service team and our warranty engineer.
Providing fast, efficient, and competent service is our top priority, and it’s great to know we delivered on that.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Kind regards
ATAG Heating Technology
ATAG build quality if fantastic.
ATAG build quality if fantastic.. all components are far superior to their competitors. 10 to 15 year warranties on their boilers. Their call centre is based in Scotland.. an all round great product.
July 30, 2025
Reply from ATAG Heating Technology UK Ltd
Dear John McDonnell
We're delighted to hear you're impressed with ATAG's build quality and components—it's something we take real pride in.
The extended warranties offer that extra peace of mind, and we're glad our UK-based support has made a positive impact too.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Thank you for your review.
Best wishes
ATAG Heating Technology.
Ours is 2 years old now.
We have had the boiler about two years now, no issues, very easily adjusted for summer/winter. Very happy with the long time warranty as it basically means we'll only pay for services yearly and should there be an issue it'll be covered.
July 30, 2025
Reply from ATAG Heating Technology UK Ltd
Dear R BENSON
Thank you for taking the time to review.
We're so pleased to hear your boiler has been running smoothly for the past two years and that you're finding it easy to adjust through the seasons.
The peace of mind that comes with a long-term warranty is exactly what we aim to provide, and we're glad it's making a difference for you.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.
Kind regards
ATAG Heating Technology
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