ATAG Heating Technology UK Ltd Reviews 

5,029
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's high quality, noting its well-engineered design, efficiency, and quiet operation, often leading to significant energy savings. Many appreciate the reliable performance and peace of mind from durability and long warranty periods. Reviewers also consistently praise the excellent service, describing staff as professional, helpful, and efficient in resolving issues. However, some customers also noted instances of unreliability, with boilers experiencing faults or issues within a few years of installation. A few others felt that warranty and after-sales support were not always satisfactory, mentioning difficulties finding certified engineers or getting timely responses for repairs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting excellent service from start to... See more

Product

People report positive experiences with product, with many reviewers recommending it as a high-quality,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Warranty

Reviewers highlight positive aspects of warranty, with many expressing satisfaction and peace of mind due to... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-engineered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research A... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve had my ATAG boiler for a while now and couldn’t be happier with it. It’s been extremely reliable, quiet, and very efficient, keeping the house warm while helping to keep energy bills... See more

Company replied

Rated 5 out of 5 stars

I've now had my Economiser 27 boiler for almost three years, and I couldn't be happier with it. Since it was installed, I've been saving around 25-30% a year on my energy bills, and I'm still in cre... See more

Company replied

Rated 5 out of 5 stars

Recommended this boiler by my plumber, he explained the intervals to me, such as the stainless steel heat exchanger and how it’s focused on ease of maintenance. The boiler is so efficient compared to... See more

Company replied


Company details

  1. Boiler Supplier
  2. Boiler Manufacturer
  3. Boiler and Heating Service

Written by the company

We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

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(5,029)

199 reviews in the last 12 months

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Rated 5 out of 5 stars

Warranty Support

Excellent service and prompt support in dealing with a faulty three port valve.
The engineer arrived at the appointed time with a replacement and the service more than met warranty support expectations!

October 7, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Ian B

Thank you for your feedback.

We're glad to hear that our Warranty Partner arrived promptly and was able to resolve the issue with your three-port valve quickly.

Providing reliable service and strong warranty support is very important to us, and it’s great to know we met your expectations.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate you taking the time to share your experience.

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

We had a new Atag boiler system by 24hr…

We had a new Atag boiler system by 24hr heating in bracknell berks very professional family business Scott Stowe and the team done a great job very clean and tidy highly recommended

October 7, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Robert Cullip

Thank you so much for your kind words!

We're delighted to hear that you’re happy with your new ATAG boiler and the service our team provided. Scott and the team take great pride in delivering professional, tidy, and reliable work.

We really appreciate your recommendation and support —we will pass on your comments to them.

Kind Regards
ATAG Heating Technology

Rated 5 out of 5 stars

ATAG Boiler

Work man on time, polite, respectful of property, explained in detail what he'd done.

October 1, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear edwena schwab

Thank you for your feedback.

We’re glad our Warranty Partner arrived on time, treated your property with respect, and took the time to explain the work in detail.

Our team strives to be helpful and knowledgeable, and we’re pleased to know we met your expectations.

We truly appreciate your kind words and are happy we could provide a positive experience!

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

The Engineer was helpful in telling me…

The Engineer was helpful in telling me and showing me what problem was. He was very knowledgeable and polite.

September 28, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear David Akiens

We’re pleased to hear that our engineer was helpful in explaining and showing you the issue.

We take pride in having a knowledgeable and polite team, and your feedback means a lot to us.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience!

Warm regards,
ATAG Heating Technology

Rated 5 out of 5 stars

Boiler has worked well since…

Boiler has worked well since installation in 2021. Fan was replaced because it made a slight whirring noise this year. It was replaced promptly and on time.
I would recommend the boiler as it is economical to run.

September 25, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear David

We’re pleased to hear your boiler has been running well since its installation in 2021 and that the fan replacement was handled promptly and on schedule.
It’s great to know you find the boiler economical to run, the i-series of ATAG boilers is renowned as the most efficient in Europe.

Thank you for your review and we really appreciate your recommendation.

Kind regards,
ATAG Heating Technology

Rated 5 out of 5 stars

boiler repair

we had a boiler problem i contacted ATAG technical department i explained the fault . they passed my fault to one of there approved ATAG boiler engineer company , GO2 GAS solutions who contacted us within the hour to arrange for an engineer to attend our property to rectifier the fault . they had repaired our boiler within 1.5 days , the engineer was very polite and helpful . would defiantly recommend ATAG boilers with lifetime warranty . repair was free of charge . many thanks ATAG

September 19, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear michael

Thank you so much for sharing your experience!

We’re pleased to hear that our technical team and our warranty partner, GO2 GAS Solutions, were able to respond quickly and get your boiler back up and running within 1.5 days.

It’s great to know you found the engineer polite, helpful, and that the repair was smooth and stress-free.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We truly appreciate your recommendation and are pleased that you’re enjoying the peace of mind that comes with the ATAG lifetime warranty. Thank you for choosing ATAG — we’re always here to help whenever you need us!

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Great company who are extremely…

Great company who are extremely committed to repair Central heating systems.
Fast and efficient and always keep you informed.

September 19, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear George Taylor

Thank you so much for taking the time to review.

We’re delighted to hear that you found our team fast, efficient, and communicative.

Providing reliable central heating repairs and keeping our customers informed every step of the way is exactly what we aim for.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We truly appreciate your feedback.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

My heating bills have reduced…

My heating bills have reduced dramatically since having this boiler installed wasn't the cheapest but worth it in the long run

September 17, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mrs Holmes

We’re so pleased to hear that your new boiler is helping to reduce your heating bills. While the upfront cost can sometimes feel like a big investment, it’s great to know you’re already seeing the long-term benefits.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

If you ever need any support or advice to keep your system running at its best, our team is always here to help.

Thank you for taking the time to review.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

We where recommended Atag by our…

We where recommended Atag by our plumber, and we have not been disappointed. Energy efficient and easy to use. Would definitely recommend.

September 11, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Judi Lawton

Thank you so much for your feedback!

We’re delighted to hear that your plumber’s recommendation worked out and that you’re enjoying the energy efficiency and ease of use.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We truly appreciate your recommendation and are glad you’re happy with your ATAG boiler.

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent service with a smile

The fault was found on Tuesday the part was ordered the same day and the repair was carried out on Friday. The engineer checked both the hot water and heating and said that both were working properly but should I have any problems then ring Harvey’s immediately. I call that good service.

September 5, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Patricia

Thank you for your kind words.

We’re glad to hear the fault was identified and resolved quickly, and that everything is now working properly.

Our team always aims to provide a prompt and reliable service, so it’s great to know this has been your experience.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

New boiler, very pleased

We had our boiler installed a couple of years ago, after our previous boiler was very faulty. It has been perfect ever since and we keep it serviced to keep the (18 year!) warranty up.
So far, very pleased.

September 1, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Hannah

Thank you for sharing your experience!

We’re so pleased to hear your new boiler has been running perfectly since installation and that you’re making the most of the long warranty with regular servicing.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

It’s great to know you’re happy and feeling confident with your system – here’s to many more years of reliable warmth!

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Very good efficient boiler

Very good efficient boiler, we had it since 2023 as recommended by plumber; is economic, does not cost a fortune and is very handy, easy to use, in a click of a button on your phone, which is what we need nowadays in our busy lives.
Totally recommend.

September 1, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Emi

Thank you so much for your feedback!

We’re delighted to hear that your boiler has been working efficiently and making life easier since 2023. It’s great to know you’re finding it both economical and convenient to use, especially with the app on your phone.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate your recommendation and are glad it’s helping simplify your busy daily routine.

Warm regards
Dawn

Rated 5 out of 5 stars

Excellent boiler had for two years now

Excellent boiler had for two years now, very quiet and have saved so much on our bills since installation.
Peace of mind knowing we have a lengthy warranty, would highly reccomend!

August 28, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear SD

Thank you for your kind words!

We’re pleased to hear your boiler has been performing quietly and efficiently, helping you save on bills.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard

It’s great to know our warranty gives you peace of mind.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate your recommendation!

kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Been excellent since day one

Been excellent since day one, great pressure throughout the house, especially since we have a downstair loo, bathroom and Ensuite, however currently getting Ensuite redone so will update if my experience changes when its finished, just works great, tank looks great boiler looks smart. Would highly recommend. Also 18 years warranty which i hope i never need to use but that's a long time.

August 31, 2024
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Amy Grew

Thank you for sharing such detailed feedback!

We’re so pleased to hear everything has been working well and that you’re happy with the performance and look of your ATAG boiler.

We hope the ensuite renovation goes smoothly and look forward to your update once it’s complete.

We’re proud to provide long-lasting products backed by our 18-year warranty, and it’s great to know that gives you peace of mind.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We truly appreciate your recommendation!

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Absolute pleasure to deal with

Absolute pleasure to deal with. No quibble work carried out under warranty within a few days of contacting the company.
First class!

August 23, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Anthony Carlin

Thank you for your feedback!

We’re delighted to hear you had such a smooth experience and that service on your warranty callout met your expectations.

It was a pleasure to assist you, and we truly appreciate your kind words.

Best Wishes
ATAG Heating Technology

Rated 5 out of 5 stars
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Ozair Hamood

Thank you for taking the time to review.

We are please that you are happy with your ATAG boiler and it is working well.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Warm regards,
ATAG Heating Technology

Rated 5 out of 5 stars

ATAG ic27 Eco 30kW

Had my ATAG boiler for 2 years now, no issues at all, very quiet too. Would recommend.

August 19, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear JON WALL

Thank you for your review!

We’re so pleased to hear your ATAG boiler has been running quietly and reliably for the past two years.

The i-series of ATAG boilers is renowned as the most efficient in Europe, and the Economiser is also among the quietest boilers in the UK, having been awarded the Quiet Mark in 2021.

It’s great to know you’d recommend us – we really appreciate your feedback!

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

Best experience

Easy to work with, solid quality, very silence, good looking with best warranty length what more I want. Really happy with it.

August 18, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Hirad Jafari

Thank you for taking the time to review.

We’re delighted to hear that you’re happy with the quality & design of your ATAG boiler.

It’s great to know the product has met all your expectations.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Boiler pressure issue

When engineer attended property to investigate Boiler issue, engineer was very thorough and explained exactly what he was tested.

August 18, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Infinity Property Solution LTD

Thank you for your kind feedback.

We’re pleased to hear that our engineer was thorough and kept you well informed throughout the boiler investigation.

Clear communication and a detailed approach are very important to us, and we’re glad this came across in your experience.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent service.

The engineer was contacted on the Friday, and came by appointment on the Monday. He was on time, pleasant and knowledgeable. He explained the problem, and fixed it within 40 minutes. Excellent service!

August 14, 2025
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear MRS CHRISTINE GREGORY

Thank you for your feedback.

We’re glad to hear our engineer was punctual, professional, and able to resolve the issue so efficiently.

Providing excellent service and clear communication is very important to us, and we’re glad your experience reflected that.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Warm regards,
ATAG Heating Technology

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