ATAG Heating Technology UK Ltd Reviews 

5,015
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 185 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, noting the helpfulness and professionalism of the staff who resolve issues efficiently. Many highlight the product's reliability, quiet operation, and energy efficiency, often leading to reduced bills. People also appreciate the high build quality and the reassurance provided by the long warranty periods. However, some customers also noted issues with product reliability, experiencing frequent breakdowns and faults shortly after installation. A few other people also felt that the warranty and after-sales support were inadequate, mentioning difficulties in getting repairs or finding qualified engineers.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers highlighting excellent and prompt service... See more

Product

Reviewers highlight positive aspects of product, praising its build quality, quiet operation, and efficiency,... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their politeness, helpfulness, and... See more

Warranty

Consumers find warranty to be positive, with many reviewers highlighting the long warranty periods, often... See more

Quality

Customers had positive experiences with quality, often describing products as exceptionally well-made and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

ATAG was recommended by boiler servicer. The fitted boiler is reliable, quiet, efficient and with TADO app easy to operate. Service from supplier has been good and ATAG have followed up with calls t... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of dealing with Nathan regarding a recent issue with my boiler. He was helpful knowledgeable and empathetic. My problem was resolved and he kept me informed all the way through the... See more

Company replied

Rated 5 out of 5 stars

Engineer arrived on time, Knew what he was doing, Did thorough service, Pointed out things previously missed by other engineers and gave advice on how to look after boiler,day to day ,to keep it... See more

Company replied

Rated 5 out of 5 stars

So far so good. Boiler recommended by trusted plumbing company who are certified to install and service product. No real problems so far after 21 months. Appears to be very efficient and easy to contr... See more

Company replied


Company details

  1. Boiler Supplier
  2. Boiler Manufacturer
  3. Boiler and Heating Service

Written by the company

We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.7

All reviews

(5,015)

183 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler works very well and is more cost…

Boiler works very well and is more cost effective than previous boiler.

June 29, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Simon Fox

We are pleased to hear that you boiler is working well and you are finding it more cost effective than your previous boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to review.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

So far so good

So far so good. Boiler recommended by trusted plumbing company who are certified to install and service product. No real problems so far after 21 months. Appears to be very efficient and easy to control through the Hive app. Good warranty. Recommended.

June 23, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Rebecca

Thank you for your great feedback.

We’re pleased to hear your trusted installer recommended ATAG and that your boiler has been performing reliably for the past 21 months.

It’s great to know you’re finding it efficient, easy to control through your Hive app, and that the warranty gives you added peace of mind.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for your recommendation and for choosing ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Great boiler to have .

This range of boiler I’m told by a lot of people is the best right now , The control box took a bit of getting used to as you keep the temperature constant rather than turning it up and down, husband still can’t grasp it , it worked better for me in winter than our old boiler as I felt the house was always a good temperature, great customer service and warranty, will know next year if we are saving money or not .

June 23, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Sharnie

Thank you for taking the time to share your experience.

We’re delighted to hear you’re enjoying the comfort and consistent temperature your ATAG boiler provides, and that you’ve had a positive experience with our customer service and warranty.

It’s also great to know you’re getting used to the controls and finding the heating system works well for your home.

We hope you continue to enjoy the benefits of your boiler and look forward to hearing how it performs over the coming year.

Thank you for choosing ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

A completely hassle free boiler

Economiser condensing boiler. We had this fitted when our old boiler had come to the end of it's life two years ago. It was recommended by our plumber as being top quality. At the same time we had new radiators. It was not the cheapest, however I am hoping it will be best value over the years as it comes with a very long guarantee. It comes with an app to control it remotely, which can be programmed with multiple scenarios. Room thermostats are fitted to the new radiators. So we are sure it is more economical than our old system. Difficult to be more precise due to the complete refit.
It is very quiet and, so far, completely hassle free.

June 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear NICOLE BOOTH

Thank you for taking the time to share such a detailed review.

We’re delighted to hear your plumber recommended ATAG and that your Economiser boiler has been providing quiet, reliable, and hassle-free performance over the past two years.

Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.

It’s great to know you’re making the most of the remote control features and that the new heating system is delivering the comfort and efficiency you were looking for.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We hope it continues to provide excellent value for many years to come, and we appreciate you choosing ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Tim Haigh

Thank you for your feedback.

We’re pleased to hear you’re happy with both the service you’ve received and the reliability of your boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

I had the pleasure of dealing with…

I had the pleasure of dealing with Nathan regarding a recent issue with my boiler. He was helpful knowledgeable and empathetic. My problem was resolved and he kept me informed all the way through the process. It has given me some faith that there are still some companies out there that care about their customers. Thanks ATAG/Nathan

June 16, 2026
Unprompted review
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Lawrence Tulloch

Thank you for your wonderful feedback.

We’re delighted to hear that Nathan provided such helpful, knowledgeable, and empathetic support throughout the process.

Keeping our customers informed and ensuring issues are resolved as smoothly as possible is something we take great pride in, so it’s fantastic to know this was reflected in your experience.

We’ll be sure to pass your kind comments on to Nathan.

Thank you for taking the time to share your feedback and for choosing ATAG.

Kind Regards
ATAG Heating Technology

Rated 5 out of 5 stars

Efficient boiler at a reasonable price

I have had my Atag boiler for 18 months now. It's very easy to use and efficient. It was recommended by my gas fitter who has installed many of them. Comes with a 12 year warranty.

Battery operated remote control is very convenient.

June 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Victoria

Thank you for your great feedback.

We’re delighted to hear you’ve found your ATAG boiler easy to use and efficient over the past 18 months.

It’s also great to know your installer’s recommendation gave you confidence in your choice, and that you’re enjoying the convenience of the remote control.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Best wishes
ATAG Heating Technology

Rated 4 out of 5 stars

I am very happy with the installation…

I am very happy with the installation of the boiler and the way it has been working for nearly 2 years

June 10, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Lynne Mccreight

Thank you for your feedback.

We’re delighted to hear you were happy with the installation and that your boiler has been performing well for nearly two years.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Works great

Works great

June 10, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Florin Madalin Maracineanu

We are so pleased that your new ATAG boiler is working great.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to review.

Kind Regards
ATAG Heating Technology

Rated 5 out of 5 stars

Boiler Problems

ATAG arranged to send an engineer out to me as I was having a problem with my boiler not giving me hot water. He checked out the mechanics of the boiler and made adjustments and since then it been working well so thank you Billy.

May 29, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mrs Haley

Thank you for your feedback.

We’re pleased to hear that after experiencing an issue with your hot water, our engineer was able to attend, identify the cause, and make the necessary adjustments to get everything working properly again.

It’s great to know the boiler has been performing well since.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent service

Excellent service

June 3, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Belinda Davenport

Thank you for your review and for choosing ATAG.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent product recommended by our…

Excellent product recommended by our plumber.economical accompanied by a long warranty.

May 28, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Clare Meakin

Thank you for your great feedback.

We’re pleased to hear your plumber recommended ATAG and that you’re happy with the performance, efficiency, and long warranty that comes with your boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience and thank you for choosing ATAG.

Kind regards
ATAG Heating Technology

Rated 4 out of 5 stars

Great boiler much quieter than old one…

Great boiler much quieter than old one more efficient.
Fitter was excellent

May 20, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Cath Jones

Thank you for your feedback.

We’re delighted to hear your new boiler is quieter and more efficient than your previous one, and that you were pleased with the installation service provided.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Well made boiler

Well made boiler, used for 2 years no issues.
Recommend fitted and services by our local plumber.

May 7, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear A Thomas

Thank you for your feedback.

We’re pleased to hear your boiler has been running reliably for the past two years with no issues. It’s also great to know your local plumber recommended and continues to service it. This will help maintain the lengthy warranty that comes with our i series of ATAG boilers.

We appreciate you taking the time to share your experience with ATAG.

Take care
ATAG Heating Technology

Rated 5 out of 5 stars

Very helpful customer service dept

Very helpful customer service dept. Quality product, and noticeable saving on gas. Very impressive all round.

May 20, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Roger Kellard

We’re delighted to hear you’ve found our customer service team helpful, we will pass on your sentiments to them.

It's great that you’re pleased with the quality of your boiler and the noticeable savings on gas usage.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

We really appreciate your kind comments and your support for ATAG.

Thank you for taking the time to review.

Take care.
ATAG Heating Technology

Rated 5 out of 5 stars

Boiler has had no issues since installation

Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient

May 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Matthew Bland

Thank you for your great feedback. We’re pleased to hear your boiler has been running trouble-free since installation and that you’re enjoying the quieter operation and improved heating performance compared to your previous system.

It’s also great to know you’ve noticed increased efficiency with both your hot water and central heating.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Atag and their agent are great to deal with

We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear GNS

Thank you for your kind feedback.

We’re delighted to hear you were pleased with the installation and that your boiler has been performing well.

It’s also wonderful to know our service and warranty give you complete peace of mind.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent warranty service from ATAG

Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Ross M

We’re pleased to hear you received a quick response after reporting the issue and that the warranty repair was arranged and resolved within just a couple of working days.

Providing prompt and efficient support is very important to us, so it’s great to know you were happy with the service you received.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to share your experience.

Many thanks.
ATAG Heating Technology

Rated 5 out of 5 stars

The boiler is super efficient

The boiler is super efficient, easy to use and has helped reduce my energy bills.

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mrs Weir

Thank you for your feedback.

We’re delighted to hear you’re finding your boiler efficient and easy to use, and that it’s helping to reduce your energy bills.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We appreciate you taking the time to share your experience with ATAG.

Take care
ATAG Heating Technology

Rated 5 out of 5 stars

Very happy with the boiler simple to…

Very happy with the boiler simple to use and so far very reliable

May 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mr Wilks

We’re pleased to hear you’re very happy with your boiler and that you’ve found it simple to use and reliable so far.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Many thanks
ATAG Heating Technology

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