ATAG Heating Technology UK Ltd Reviews 

5,020
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the product's high quality, noting its well-engineered design, efficiency, and quiet operation, often leading to significant energy savings. Many appreciate the reliable performance and peace of mind from durability and long warranty periods. Reviewers also consistently praise the excellent service, describing staff as professional, helpful, and efficient in resolving issues. However, some customers also noted instances of unreliability, with boilers experiencing faults or issues within a few years of installation. A few others felt that warranty and after-sales support were not always satisfactory, mentioning difficulties finding certified engineers or getting timely responses for repairs.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting excellent service from start to... See more

Product

People report positive experiences with product, with many reviewers recommending it as a high-quality,... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

Warranty

Reviewers highlight positive aspects of warranty, with many expressing satisfaction and peace of mind due to... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-engineered,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research A... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve had my ATAG boiler for a while now and couldn’t be happier with it. It’s been extremely reliable, quiet, and very efficient, keeping the house warm while helping to keep energy bills... See more

Company replied

Rated 5 out of 5 stars

I've now had my Economiser 27 boiler for almost three years, and I couldn't be happier with it. Since it was installed, I've been saving around 25-30% a year on my energy bills, and I'm still in cre... See more

Company replied

Rated 5 out of 5 stars

Recommended this boiler by my plumber, he explained the intervals to me, such as the stainless steel heat exchanger and how it’s focused on ease of maintenance. The boiler is so efficient compared to... See more

Company replied


Company details

  1. Boiler Supplier
  2. Boiler Manufacturer
  3. Boiler and Heating Service

Written by the company

We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

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4.8

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(5,020)

190 reviews in the last 12 months

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Rated 5 out of 5 stars

Boiler has had no issues since installation

Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient

May 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Matthew Bland

Thank you for your great feedback. We’re pleased to hear your boiler has been running trouble-free since installation and that you’re enjoying the quieter operation and improved heating performance compared to your previous system.

It’s also great to know you’ve noticed increased efficiency with both your hot water and central heating.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Atag and their agent are great to deal with

We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear GNS

Thank you for your kind feedback.

We’re delighted to hear you were pleased with the installation and that your boiler has been performing well.

It’s also wonderful to know our service and warranty give you complete peace of mind.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent warranty service from ATAG

Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Ross M

We’re pleased to hear you received a quick response after reporting the issue and that the warranty repair was arranged and resolved within just a couple of working days.

Providing prompt and efficient support is very important to us, so it’s great to know you were happy with the service you received.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for taking the time to share your experience.

Many thanks.
ATAG Heating Technology

Rated 5 out of 5 stars

The boiler is super efficient

The boiler is super efficient, easy to use and has helped reduce my energy bills.

May 19, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mrs Weir

Thank you for your feedback.

We’re delighted to hear you’re finding your boiler efficient and easy to use, and that it’s helping to reduce your energy bills.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We appreciate you taking the time to share your experience with ATAG.

Take care
ATAG Heating Technology

Rated 5 out of 5 stars

Very happy with the boiler simple to…

Very happy with the boiler simple to use and so far very reliable

May 18, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mr Wilks

We’re pleased to hear you’re very happy with your boiler and that you’ve found it simple to use and reliable so far.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Many thanks
ATAG Heating Technology

Rated 5 out of 5 stars

I had an ATAG boiler installed a couple…

I had an ATAG boiler installed a couple of years ago on the recommendation of the company I have a boiler servicing contract with. It's the Econ 39 plus and it has just quietly done its job ever since, with barely a second glance from me. It does everything I need it to, which makes me happy!

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Dave Tarr

Thank you for your great feedback.

We’re delighted to hear your Economiser 39 Plus has been providing reliable, hassle-free performance since installation.

It’s exactly what we aim for — a boiler that quietly and efficiently gets on with the job while giving you complete peace of mind.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

Our top-of-the-range Economiser boilers are among the quietest in the UK, proudly earning the Quiet Mark accreditation in 2021 in recognition of their exceptionally low noise levels.

We really appreciate you taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Sometimes things can go wrong

Sometimes things can go wrong, but it is how this is dealt with that matters. When my boiler started leaking, ATAG arranged for a plumber to call and he visited promptly. But then, he completely disappeared from the radar, so Atag arranged for another plumber to attend.
What a difference. The latest plumber was polite, professional and very knowledgeable -fixing the problem on his first visit ..

May 8, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Geoff M

Thank you for your feedback.

We’re sorry the initial experience with our Warranty Partner did not go as smoothly as it should have, but we’re pleased we were able to arrange an alternative engineer quickly.

It’s great to hear the issue was then resolved professionally and on the first visit by the attending engineer.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate your understanding and your comments, as they help us continue to improve the service we provide.

Many thanks
ATAG Heating Technology

Rated 4 out of 5 stars

Nice efficient boiler

Nice and efficient

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Garry Brasher

Thank you for taking the time to review your ATAG boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Warm regards
ATAG Heating Technology

Rated 5 out of 5 stars

Efficient and Quiet boiler.

We are a household of two adults aged 60+. The ATAQ boiler completely suits our needs. We can regulate the hot water on a timer to our needs as we dont require constant hot water. The ATAQ boiler is effeient, quiet and easy to operate. The company customer care is very good and its great to know there are a team of dedicated technicians ready to help and advise when and if theres a problem. We've had the boiler serviced after 12 months, which is essential to do and we've had no problems at all with it. However its good to know that the back up from ATAQ is there if required. All in all very impressed with the company and brand

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Michael Schorah

Thank you for taking the time to share such detailed feedback.

We’re happy to hear your ATAG boiler suits your household’s needs so well and that you’re finding it efficient, quiet, and easy to operate.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

It’s great to know the timer controls for hot water are helping you manage usage in a way that works best for you.

We’re also pleased to hear you’ve been happy with the customer care and support available from our technical team, along with the servicing experience.

Regular servicing is an important part of keeping the boiler performing at its best, so it’s wonderful to know everything has been running smoothly.

Thank you again for your kind comments and for choosing ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Perfect

Had this boiler fitted 2 years ago. It’s easy to use and I link it to hive so I can remotely change the temperature. Nice and cosy when I get home from work.
It is so quiet too.
It has a brilliant warranty as I get it serviced yearly.
I would highly recommend it

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Julie

Thank you for your fantastic feedback.

We’re so pleased to hear you’ve been happy with your boiler over the past two years and that you’re enjoying the convenience of controlling it remotely through Hive.

It’s great to know you appreciate the quiet operation, ease of use, and added peace of mind from the warranty and annual servicing.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Thank you for your recommendation and for choosing ATAG.

Kind regards
ATAG Heating Technology

Rated 1 out of 5 stars

Very unreliable

Very unreliable, We've had an ATAG 30 k boiler for a little over 5 years and has nothing but problems with it.
Stay away from this company as far as you can.
The reviews that say that ATAG boilers are reliable are just marketing lies.

May 15, 2026
Unprompted review
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear H.M.

Thank you for taking the time to share your feedback.

We’re sorry to hear that you’ve experienced issues with your ATAG boiler. Whilst we appreciate that all opinions matter, we can assure you that reviews on this platform come from genuine homeowners sharing their own experiences.

We would like the opportunity to investigate your concerns further and help resolve any outstanding issues. Please contact me directly at d.allan@atagheating.co.uk with your details, and we’ll be happy to look into this for you.

Kind regards
Dawn Allan
Head of Operations

Rated 5 out of 5 stars

Excellent efficiency …

The new boiler is far more efficient than our old boiler, the house is a lot warmer than it used to be but we use a lot less gas.

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mrs S

Thank you for your feedback.

We’re delighted to hear your new boiler is delivering improved efficiency while keeping your home warmer and using less gas.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.

It’s great to know you’re seeing the benefits of the upgrade, and we appreciate you taking the time to share your experience with ATAG.

Many thanks
ATAG Heating Technology

Rated 5 out of 5 stars

Great Service

May 15, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Steven

Thank you for your review and for choosing ATAG.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Imran arranged a part & delivered it (…

Imran arranged a part & delivered it ( out of hrs ) above & beyond his job . Excellent service & great guy . 100% recommended

May 14, 2026
Unprompted review
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mr & Mrs Cooper

Thank you for your fantastic feedback.

We’re delighted to hear Imran (your local Product Sales Manager) went above and beyond to arrange and deliver the part out of hours.

Providing excellent service is something we take great pride in, and we’ll be sure to pass your kind comments on to him.

Thank you for your recommendation and for taking the time to share your experience with ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

We were hearing a rumbling noise from…

We were hearing a rumbling noise from our boiler.
We rang ATAG and they sent an engineer round.
He was very friendly and very knowledgeable, but as is sometimes the case, our boiler did not make any noises!
He made a few adjustments, and stayed for quite a while to see if everything was OK.
We would really recommend him and of course ATAG
PDK

May 13, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Mr Keating

Thank you for your kind feedback.
We’re pleased to hear our engineer was friendly, knowledgeable, and took the time to thoroughly check everything for you.

We understand intermittent noises can sometimes be difficult to reproduce during a visit, so it’s great to know the engineer stayed to monitor the boiler and make adjustments to help resolve the issue.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate your recommendation and your support for ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Low costs, very easy and rock solid - whats not to like

When my last boiler became unreliable I asked my gas service engineer which brand he recommended. He suggested ATAG and although I had not come across them before I went with his suggestion. Installation seemed straightforward and setting up the heating controls using the tado app was easy. Overall my gas costs have reduced by a third in the last 2 years and the unit is quiet efficient and light years ahead of my previous worcester boiler. Keeps the house at a good temperature, heats fast and always have plenty of hot water available. A great purchase and thoroughly recommended.

May 8, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear customer

Thank you for taking the time to share such a detailed review.

We’re delighted to hear your engineer recommended ATAG and that you’ve been so pleased with the performance of your boiler over the past two years.

It’s fantastic to know you’ve seen a significant reduction in gas costs, while also enjoying fast heating, reliable hot water, and quiet operation.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

We’re also pleased the installation and setup with the tado app were straightforward.

Thank you for your recommendation and for choosing ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Trusting the professionals.

Punctual, polite, prepared and thorough.The worker checked everything replaced three parts under warrently.

May 11, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear Ms Stenson

We’re pleased to hear the engineer was punctual, polite, well prepared, and thorough throughout the visit.

It’s great to know the required parts were replaced efficiently under warranty.

To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We appreciate you taking the time to share your experience with ATAG.

Kind regard
ATAG Heating Technology

Rated 5 out of 5 stars

We were lucky enough to get Splash…

We were lucky enough to get Splash Plumbing, the whole system needed replacing, I wanted a reliable and efficient boiler, they recommended ATAG and fitted it. We are very happy with its efficiency and quietness. The long warranty as long as it’s serviced is also reassuring.

May 8, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear IAN MARTIN

Thank you for your feedback.

We’re delighted to hear Splash Plumbing provided a great installation experience and that you’re happy with the efficiency and quiet operation of your ATAG boiler.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.

It’s also great to know the long warranty gives you added reassurance. To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate you taking the time to share your experience and thank you for choosing ATAG.

Kind regards
ATAG Heating Technology

Rated 5 out of 5 stars

Atag great value boiler

Boiler recommended by our central heating installer.Its been perfect from day one.Also all the internal parts are metal no plastic.Great warranty.

May 4, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear D. Mouse

Thank you for your great feedback.

We’re pleased to hear your installer recommended ATAG and that your boiler has been performing perfectly from day one.

It’s also great to know you value the build quality and warranty.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate you taking the time to share your experience with ATAG.

Best wishes
ATAG Heating Technology

Rated 5 out of 5 stars

Excellent boiler

Fantastic boiler fitting was excellent with recommended man by Atag
He’s serviced it too very thorough and knowledgeable
We are extremely pleased it works well and is very efficient
Cannot fault it

May 4, 2026
ATAG Heating Technology UK Ltd logo

Reply from ATAG Heating Technology UK Ltd

Dear BELINDA

We’re delighted to hear the installation went smoothly with one of our recommended engineers and that the ongoing servicing has been thorough and professional.

It’s great to know your boiler is performing well and efficiently.

The ATAG i range of boilers is the most efficient in Europe, thanks to its outstanding build quality, featuring high-grade brass and stainless steel components.
This level of engineering excellence enables us to offer a lengthy warranty, up to 18 years, across our entire boiler range, along with a lifetime guarantee on the heat exchanger as standard.
To ensure continued performance and maintain your warranty, we simply ask that the boiler is serviced annually by a qualified Gas Safe Registered engineer.

We really appreciate your kind comments.

Kind regards
ATAG Heating Technology

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