When I decided to change my heating from warm air to a radiator system, I got three quotes. All were fairly similar but one company suggested I consider an Atag boiler. they gave me time to research A... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We do things differently at ATAG. Our constant commitment to engineering precision, matched with our commitment to only using quality components, means that our boilers are built to last. Spending money on a new boiler is a big investment, and you need to be sure that it’s going to keep you warm for years to come. That’s why every ATAG boiler comes with a 12-year warranty, with the option to upgrade to 18 years on all parts and all labour. For us, it’s about your long-term peace of mind. ATAG boilers can only be bought through an ATAG Selected Partner (ASP). All of our ASPs are legally qualified Gas Safe Registered installers who know how to install an ATAG boiler correctly. We only sell to gas-safe installers because we need to know you’re in safe hands all the way. To find out more, visit www.atagheating.co.uk.
Operational Address: 1 Masterton Park, South Castle Drive, KY11 8NX, Dunfermline
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Boiler has had no issues since installation approximately 12 months ago. Nice and quiet when in operation and much quicker at heating than my previous boiler. Both water and the central heating seem much more efficient

Reply from ATAG Heating Technology UK Ltd
We where very pleased with the boiler installation and have been happy with the way it performs.
The service is excellent and we have total peace of mind with the warranty

Reply from ATAG Heating Technology UK Ltd
Had a problem with my ATAG combi-boiler.
Excellent response and service.
I Reported a warranty problem on the ATAG website. Got a quick response from ATAG,they scheduled a service call immediately. Problem resolved in 2 working days from initial contact to resolution.

Reply from ATAG Heating Technology UK Ltd
The boiler is super efficient, easy to use and has helped reduce my energy bills.

Reply from ATAG Heating Technology UK Ltd
Very happy with the boiler simple to use and so far very reliable

Reply from ATAG Heating Technology UK Ltd
I had an ATAG boiler installed a couple of years ago on the recommendation of the company I have a boiler servicing contract with. It's the Econ 39 plus and it has just quietly done its job ever since, with barely a second glance from me. It does everything I need it to, which makes me happy!

Reply from ATAG Heating Technology UK Ltd
Sometimes things can go wrong, but it is how this is dealt with that matters. When my boiler started leaking, ATAG arranged for a plumber to call and he visited promptly. But then, he completely disappeared from the radar, so Atag arranged for another plumber to attend.
What a difference. The latest plumber was polite, professional and very knowledgeable -fixing the problem on his first visit ..

Reply from ATAG Heating Technology UK Ltd
We are a household of two adults aged 60+. The ATAQ boiler completely suits our needs. We can regulate the hot water on a timer to our needs as we dont require constant hot water. The ATAQ boiler is effeient, quiet and easy to operate. The company customer care is very good and its great to know there are a team of dedicated technicians ready to help and advise when and if theres a problem. We've had the boiler serviced after 12 months, which is essential to do and we've had no problems at all with it. However its good to know that the back up from ATAQ is there if required. All in all very impressed with the company and brand

Reply from ATAG Heating Technology UK Ltd
Had this boiler fitted 2 years ago. It’s easy to use and I link it to hive so I can remotely change the temperature. Nice and cosy when I get home from work.
It is so quiet too.
It has a brilliant warranty as I get it serviced yearly.
I would highly recommend it

Reply from ATAG Heating Technology UK Ltd
Very unreliable, We've had an ATAG 30 k boiler for a little over 5 years and has nothing but problems with it.
Stay away from this company as far as you can.
The reviews that say that ATAG boilers are reliable are just marketing lies.

Reply from ATAG Heating Technology UK Ltd
The new boiler is far more efficient than our old boiler, the house is a lot warmer than it used to be but we use a lot less gas.

Reply from ATAG Heating Technology UK Ltd
Imran arranged a part & delivered it ( out of hrs ) above & beyond his job . Excellent service & great guy . 100% recommended

Reply from ATAG Heating Technology UK Ltd
We were hearing a rumbling noise from our boiler.
We rang ATAG and they sent an engineer round.
He was very friendly and very knowledgeable, but as is sometimes the case, our boiler did not make any noises!
He made a few adjustments, and stayed for quite a while to see if everything was OK.
We would really recommend him and of course ATAG
PDK

Reply from ATAG Heating Technology UK Ltd
When my last boiler became unreliable I asked my gas service engineer which brand he recommended. He suggested ATAG and although I had not come across them before I went with his suggestion. Installation seemed straightforward and setting up the heating controls using the tado app was easy. Overall my gas costs have reduced by a third in the last 2 years and the unit is quiet efficient and light years ahead of my previous worcester boiler. Keeps the house at a good temperature, heats fast and always have plenty of hot water available. A great purchase and thoroughly recommended.

Reply from ATAG Heating Technology UK Ltd
Punctual, polite, prepared and thorough.The worker checked everything replaced three parts under warrently.

Reply from ATAG Heating Technology UK Ltd
We were lucky enough to get Splash Plumbing, the whole system needed replacing, I wanted a reliable and efficient boiler, they recommended ATAG and fitted it. We are very happy with its efficiency and quietness. The long warranty as long as it’s serviced is also reassuring.

Reply from ATAG Heating Technology UK Ltd
Boiler recommended by our central heating installer.Its been perfect from day one.Also all the internal parts are metal no plastic.Great warranty.

Reply from ATAG Heating Technology UK Ltd
Fantastic boiler fitting was excellent with recommended man by Atag
He’s serviced it too very thorough and knowledgeable
We are extremely pleased it works well and is very efficient
Cannot fault it

Reply from ATAG Heating Technology UK Ltd
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.