MAXA Group Reviews 

267
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Great advice on product requirements. Should stipulate that stub axles come as a pair while wheels are singular. Surprised at wine gums with first order and even happier with oat chocolate chip cookie... See more

Company replied

Rated 5 out of 5 stars

A vast range of Trailer parts available for next day delivery. This quick turn around helps us to complete trailer services and repairs in a quick and timely manner. The sweets are an added bonus to a... See more

Company replied

Rated 5 out of 5 stars

Following a conversation with Kaitlin, some options were sent to me via links to the vast online catalogue. The decision was made to purchase the twin axle trailer mudguards which were suggested. Ve... See more

Company replied

Rated 5 out of 5 stars

We have a large fleet of mobile compressors and regularly buy trailer/chassis parts, lights etc from ATE . Many of our orders are for breakdowns and we rely on ATE to ship goods the same day. Always g... See more

Company replied

Company details

  1. Trailer Supply Store
  2. also in
  3. Construction Machinery and Equipment Store
  4. Machinery Parts Manufacturer
  5. RV Supply Store
  6. Trailer Dealer
  7. Trailer Manufacturer

Written by the company

MAXA Group are the most active, progressive independent distributors of trailer parts and towed equipment. Our range of products covers plant hire, welfare & accommodation hire, public utilities and agriculture, arborists & landscaping. By combining the strengths of two trusted names in the industry, we are committed to delivering even greater value, service, and efficiency to our customers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

267 reviews

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4.6

All reviews

(267)

1 review in the last 12 months

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Rated 5 out of 5 stars

Help sourcing replacement jockey wheel 😊

We damaged a jockey wheel on a hired trailer on a project in France, I ordered the replacement part on a Friday afternoon and it arrived on Saturday morning so my engineer could take the part back out with him that day. Excellent all round service from ATE, and thankyou for helping us out with this issue, we look forward to dealing with you in the future.

August 2, 2024
Unprompted review
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Rated 1 out of 5 stars

They destroy 300 year old buildings on…

They destroy 300 year old buildings on the sly thinking nobody cares but they’ve now annoyed the people of the Black Country by doing so. These people are crooks

August 9, 2023
Unprompted review
MAXA Group logo

Reply from MAXA Group

Hello, thanks for your review however I believe you may have got the wrong company. We sell trailer parts and spares for towed equipment, we aren't in the building or construction industry.

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Rated 5 out of 5 stars

We have a large fleet of mobile…

We have a large fleet of mobile compressors and regularly buy trailer/chassis parts, lights etc from ATE . Many of our orders are for breakdowns and we rely on ATE to ship goods the same day. Always get prompt service and technical back up from their team.

April 22, 2021
MAXA Group logo

Reply from MAXA Group

Hello Martin, many thanks for your review, we appreciate the feedback and glad that you appreciate our teams effort to provide a smooth service and experience.

Many thanks,
Tiana
Digital Marketing Assistant

Rated 5 out of 5 stars

This company were so helpful ..

This company were so helpful ... I wish I had come across them when I first needed trailer parts. They went above and beyond by sending me information on goods I hadn't even purchased from them. Highly recommend.

April 16, 2021
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Reply from MAXA Group

Thanks so much for the review Jo, look forward to working more with you in the future.

Many thanks,
Tiana
Digital Marketing Assistant.

Rated 5 out of 5 stars

Searched for the required jockey wheel…

Searched for the required jockey wheel in your online web site. Item found to be in stock ready for collection. Paid by card online. Collected from your pick up point. Easy transaction with good selection of parts available.

April 15, 2021
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Reply from MAXA Group

Many thanks for review Brian and glad to hear the transaction was as smooth as expected. We try extra hard to provide our customers with a quick and easy service.

Kind regards,
Tiana
Digital Marketing Assistant

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Rated 1 out of 5 stars

Internet catalogue said box Jack 50mm

Internet catalogue said box Jack 50mm. The one that arrived was 60mm and does not fit. Told it was an error and to send it back. Lost time and more hassle!!!

April 12, 2021
MAXA Group logo

Reply from MAXA Group

Good morning Julian,
I'm really sorry to hear about the incorrect measurement. But thank you for pointing it out to us, we appreciate your feedback in making our service better and this definitely isn't the experience that we want you to have.
As soon as you called, Louise passed the message straight on to me and I have notified the team internally and corrected the website, making sure to note the change for the next catalogue. As she mentioned, you will receive a full refund including carriage.
I completely understand you have lost time over this and hope you will consider letting us provide you with better service when you next need a part. I have arranged for a pack of goodies to be sent out to you in the post as a further apology.
Many thanks,
Tiffany Mitchell
Marketing Manager

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