ATFX Reviews 122

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, often highlighting individual team members for their exceptional service and patience. Many people report smooth experiences with deposits and withdrawals, and appreciate the overall reliability and transparency of the platform. However, some customers have expressed dissatisfaction with the company's response times, noting delays in WhatsApp and email support. A few other people also felt that the withdrawal process was problematic, with some reporting issues related to fund access or account management.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Service

Reviewers mention ambiguous feedback about service. Some customers praise the amazing and excellent service,... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness and... See more

Payment

Users describe ambiguous interactions with payment. Many customers report significant difficulties and delays... See more

Response time

Customers had negative experiences with response times. Many reviewers report slow or non-existent responses... See more

Based on these reviews

Rated 4 out of 5 stars

The main reason i got to ATFX was Francios. And i fell inlove with the way the broker is. From the moment i was part of this, I: • improved in my overall grasp of fundamentals • synchronis... See more

Company replied

Rated 4 out of 5 stars

I traded the $50 no deposit bonus and made profit of $378. I was only able to withdraw $300 because of the Limit. The customer service is good.

Company replied

Rated 3 out of 5 stars

I'll upgrade my initial 1 star because my concerns were eventually addressed. I'll give 3 stars because i had to write a review for them to pay me attention. I would also like them to fix their what... See more

Company replied

Rated 5 out of 5 stars

ATFX proved me wrong firstly I thought that thier 50$ credit bonus it's a scam or not real until I give it a try, then wow I couldn't believe my eyes everything just went well, I followed t... See more

Company replied


Company details

  1. Finance Broker
  2. Stock Broker

About ATFX

Written by the company

ATFX Globally Licensed

ATFX: A Global Leader in Online Trading

ATFX is a globally recognized CFD broker that offers top-tier online trading services and platforms to retail, pro traders and introducing brokers partnership. With a mission to provide first-class service, advanced technology, and exceptional value, ATFX is committed to putting its clients first and providing 24/5 support services.

✅ Trade 300+ financial instruments, including CFDs, forex, indices, commodities, shares, ETFs, and more

✅ Trusted by millions, with a trading volume of $776.5 billion in Q1 2025

✅ Ranked Top 7 MT4/MT5 Broker in the Finance Magnates Q1 2025 report

✅ Tailored solutions for Retail Clients, Professional Clients, Introducing Brokers, CopyTrading participants, and Institutional Clients

ATFX Licenses

ATFX, a licensee holder under multiple regulatory authorities ensures of secured and compliant trading services for all international clients. Licenses from FCA, FSCA, ASIC, SCA, SERC, CySEC, FSC, FSA & SFC.

Award-Winning Broker

Multi-award-winning broker known for outstanding financial services by our clients and industry experts

Trading Platforms Overview

Additional Features

  • Educational Resources: ATFX offers webinars, seminars, market news, trading strategies and on-demand learning tools.
  • Trader Magazine: Get the latest trading news, forecast and analysis about the market.
  • Trading Central: Access daily market analysis, signals, and expert insights to improve your trading strategies.
  • Autochartist: Automated technical analysis and pattern recognition software that provides alerts for optimal trading opportunities.

Get Started Today

Open an account today to access global markets with competitive commissions, advanced trading tools, and expert support. Whether you're trading CFDs, forex, or commodities, ATFX is your trusted partner in the financial markets.

OPEN ACCOUNT

Connect with Us

Retail & Pro Client

https://www.atfx.com

Institutional Client

https://www.atfxconnect.com

Register as an Introducing Broker

https://www.atfx.com/en/introducing-broker-program

Contact info

3.9

Great

TrustScore 4 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 92% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Absolutely amazing service

Absolutely amazing service. Service agent was engaging with good listening skills. Knew exactly how to assist me from the get go. Unforgettable customer experience.

March 19, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Zintle Makhamba,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Excellent service

I’m having a great experience with them. They just just sell they are there with you. It’s a very good broker

February 19, 2026
Unprompted review
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Reply from ATFX

Dear Grant duffle,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Great company 👌 Noxolo Filifani

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Lucia Shumi,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Outstanding service

Outstanding service: explained everything thoroughly and simplified the withdrawal process for me.

Avuyile

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Nasisi Ndudula,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

10/10 customer service

10/10 customer service!
I had Zaakirah Arendse as a consultant & she could answer each and every question and query I had.
She took her time to go through everything thoroughly & didn’t make it sound like it’s a burden to do so.

I’m very impressed. Will be recommending to others!

March 17, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Whitney Christians,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

I have been working with them and…

I have been working with them and experience true transparency and honesty

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Marthinus Buys,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Big thanks to Kagiso

Big thanks to Kagiso. He introduced me to the platform and he has been amazing in handling my account.

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Nhlanhla Shaky Kubeka,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Excellent services from my account…

Excellent services from my account manager Kagiso Chidi. He is always so patient and extremely helpful when it comes to handling my problems

March 18, 2026
Unprompted review
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Reply from ATFX

Dear Chad Chinsamy,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 4 out of 5 stars

The agents help you fast

The agent help you fast

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Byron,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 3 out of 5 stars

I’m not super familiar with ATFX

I’m not super familiar with ATFX, but I’ve heard that it’s regulated broker with decent reputation. I would love to learn more about the services before giving the final rating

November 25, 2025
Unprompted review
ATFX logo

Reply from ATFX

Dear Liso Mampangashe,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Avuyile was help full

Avuyile was help full , keep it up and he was able to assist me on time , he knows the process and he was able to help me on time with the SLA

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Lindikhaya zakade,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Extraordinary Insightful material

For the past few months, I have been fortunate to be able to attend the ATFX Master Classes that have been presented and have been enjoying them thoroughly, I find them to be refreshing in that they highlight not only a basic but an advanced methodology for successful trading.

The material presented accommodates the seasoned as well as the beginner trader without compromising either.
I found the presentations to be insightful, profound and extensive, the in-depth knowledge on the subjects presented being profound and extensive.

The professional yet relaxed demeanour of Francois Du Plessis speaks to an extensive and comprehensive understanding of the material being presented.

I would whole heartedly recommend attending these webinars to improve your trading experiences.

Additionally, along with the ATFX Master Classes, there also regular Market Briefs and the live trade NFP sessions being presented that are discerning.

March 18, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Steven,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

The representitive is just the best,i…

The representitive is just the best,i never experience such a patient and helpful respresentitive in all spheres.Keep up with doing your best

Noxolo filifani

March 20, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Nozuko Mrawusi,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Amazing

Thank you for the information Noxolo Fikhifani

March 19, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Monde J Mpofu,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

I had an awesome experience with Noxolo…

I had an awesome experience with Noxolo Filifani.

March 18, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Bongiswa,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

She explained everything in detailed so…

She explained everything in detailed so the experience was good
Noxolo Filifani

March 19, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Siphelele Nguqu,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Thank you very much for the information it was very helpful. @Noxolo Filifani

The Lady was very friendly and the information was very clear.

March 19, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Bongiwe,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Great experience everything is clear

Great experience everything is clear
Noxolo filifani

March 19, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Asanda,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Great job

Great job, helpful and friendly service -Noxolo Filifani.

March 18, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear customer pillar,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

Rated 5 out of 5 stars

Pleasant Service

Great customer kindly journey, representative was exceptional 😁

March 17, 2026
Unprompted review
ATFX logo

Reply from ATFX

Dear Khanyisa,

Thank you for your wonderful feedback! We’re delighted to know that you’ve had such a positive experience with ATFX. Our goal is to always provide excellent service and a smooth trading experience for all of our clients.

We appreciate your support and look forward to continuing to meet your expectations.

Best regards,
ATFX Customer Support Team

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