Atlantic Electrics Reviews 

3,030
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 60 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently highlight the exceptional level of customer care, noting that staff members are extremely knowledgeable, patient, and always ready to offer valuable advice without any pressure. Buyers are also very satisfied with the efficiency of the purchasing process, describing communication as clear, reliable, and helpful from start to finish. However, some people mentioned experiencing frustrating delivery delays or occasionally receiving the incorrect product when ordering online. Despite these occasional setbacks with order fulfillment and delivery mistakes, most individuals remain very happy with the overall service and product quality.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting a consistently great experience from start to... See more

Product

Consumers find product to be positive, highlighting well-made items like tower fans and great appliances such... See more

Delivery service

Users describe positive interactions with delivery_service, noting that goods arrived in a timely and rapid... See more

Staff

Customers consistently note positive experiences with staff, highlighting their exceptional knowledge,... See more

Order

Customers had positive experiences with order, highlighting a smooth, easy ordering process online and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently o... See more

Company replied

Rated 5 out of 5 stars

Fantastic service especially from Rinesh, and Shamoon for putting us in touch with his colleagues. So helpful and informative while we try to kit our kitchen. Even stored our appliances until we were... See more

Company replied

Rated 5 out of 5 stars

I had a question regarding 2 x Quooker filters that arrived ( as they did not fit oir system) but were the only ones available. Got to talk to someone really quickly (under 2 minutes) they suggested... See more

Rated 5 out of 5 stars

We popped into Atlantic Electrics for a dishwasher. Rinesh Patel was very helpful and took his time to go through various options and answered our questions. Will definitely buy from them again in the... See more

Company replied


Company details

  1. Appliance Store
  2. Electrical Repair Shop
  3. Electronics Store
  4. Hi-fi shop
  5. TV store

Written by the company

Established in 1972, Atlantic Electrics has been in business for over 45 years, and is still owned and run by the original family members! Originally based in Willesden Green, North London, we repaired and sold TV's from a small shop on the High Road. As the home entertainment industry exploded during the 80's and 90's we remained at the cutting edge. At the start of the 00's we expanded further with the creation of a dedicated DJ business in the heart of London - Westend DJ. The current head office and warehouse was acquired in 2000 and is now the flagship store for the company covering TV, audio, home appliances, Kitchen furniture store and smart home.


Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(3,030)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Service and Wont Be Beaten On Price

We’ve bought every appliance and electronic device for our home from the late Rudi and Rinesh at Atlantic Electronics since 2018. Their service, knowledge, and post-purchase support are consistently outstanding. You simply won't find better prices or people who care more about their customers. We highly recommend going to see Rinesh for unbeatable deals and service.

December 3, 2025
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for being our most valuable customer

Rated 5 out of 5 stars

The website was easy to negotiate and…

The website was easy to negotiate and we were able to find what we wanted very easily.
The delivery was very prompt. The only had to wait two days!

November 4, 2025
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you for the positive feedback

Rated 5 out of 5 stars

WOW WOW , fantastic experience

I would like to share my truly outstanding experience with Shamoon Valiji and Atlantic Electrics. From start to finish, the level of care, knowledge and service I received was honestly above and beyond anything I’ve experienced elsewhere.

Shamoon guided me through choosing all of my kitchen appliances, taking the time to understand exactly what I needed and recommending the right products — not just the most expensive ones. His honesty, patience and expertise really stood out. On top of that, the prices he offered were the best I could find anywhere, genuinely unbeatable.

The whole process was seamless — from product advice to ordering, communication, and flawless delivery. Everything was handled with professionalism and a personal touch that made me feel like a valued customer rather than just another sale.

It’s clear that Atlantic Electrics has been in the industry for many years — their experience shows in the confidence and trust they build. I’m extremely impressed and incredibly happy with both the appliances and the service.

I can’t recommend them highly enough. If you are looking for high-quality home appliances with top-tier service, this is the company you want. I’ll be encouraging all my friends and family to use Atlantic Electrics — they truly deserve the recognition.

Thank you, Shamoon — you’ve gained a customer for life. 🙌

November 6, 2025
Unprompted review
Atlantic Electrics logo

Reply from Atlantic Electrics

Really appreciate for the positive feedback

Rated 5 out of 5 stars

Fantastic service.

Microwave ordered and delivered within 24 hours. Fantastic service and a good price too. Will definitely recommend and use this company again.

October 27, 2025
Atlantic Electrics logo

Reply from Atlantic Electrics

Thank you

Rated 5 out of 5 stars

Great returns policy and comms.

I had to send my dimmer switch back as it wasn’t quite right. No quibbles, these guys even pay for the returns. Even though I didn’t buy anything I’m going to use them next time!

October 16, 2025
Rated 5 out of 5 stars

LP81 Relay online purchase

Ordered a lightwave relay online which was an easy process. Unfortunately Atlantic delivered the wrong relay. However their customer services provided an excellent service in rectifying the error very quickly with next day delivery and free postage return for incorrect item. Will certainly use again.

October 15, 2025
Rated 5 out of 5 stars

Purchased a Bosch microwave from…

Purchased a Bosch microwave from Atlantic, speedy delivery, unfortunately it was the wrong model I had ordered.
Requested a return which they accepted promptly, a full refund quickly followed.
Very impressed, thank you, Gabrielle.

September 25, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The incorrect item was sent unfortunately but after a phone call to Customer Services, this was all sorted and the correct item received soon after. Thank you!

September 22, 2025
Rated 5 out of 5 stars

Happy customer!

Good clear website. A good price for the product. Notification emails were excellent as was delivery time. Happy customer!

September 8, 2025
Rated 5 out of 5 stars

Plesantly suprised

I am always skeptical about independant companies if i have'nt heard of them before. The bargain price drew me in, and i was plesantly suprised.
I had an issue (on my part), which meant my order was cancelled but they rang me that very day and sorted it. Once my refund was cleared , I re ordered and it came the next day! Really happy with my Meile vaccuum cleaner too. Thanks guys ☺️

September 10, 2025

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