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Atlas For Men UK Reviews 

27,280
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 973 reviews, reviewers had a great experience with this company. Customers frequently praise the high quality of the clothing, noting that the garments fit comfortably, look very stylish, and are available in a wide variety of generous sizes. Consumers also mention that the online ordering platform is extremely straightforward and very easy to navigate when making purchases. However, some customers also noted that delivery times can occasionally be quite slow and that package tracking information is frequently uninformative. A few other people also felt frustrated because waiting to receive their refunds took much longer than expected after returning unwanted items.

What people talk about most

Product

People report ambiguous experiences with product, as opinions on clothing quality and sizing vary widely... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split in customer satisfaction.... See more

Delivery service

Users describe ambiguous interactions with delivery service, reflecting a wide range of differing... See more

Quality

Clients share positive opinions on quality, consistently highlighting the well-made and attractive clothing,... See more

Refund

Consumers find refund to be negative, reporting long delays and enduring up to several months of waiting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Have returned an item to exchange for another size but have not received any messages or delivery of said item. I do have a record of postage returns dated 15/7/26 barcode number HO4FB0025029027. Plea... See more

Rated 4 out of 5 stars

All the t shirts ordered were very nice but they should warn you about the print should not be ironed because it sticks to the iron surly in this day and age you could have found something else to pri... See more

Rated 4 out of 5 stars

Ordering process was quick and simple. Packaging was good but delivery was a long time so you couldn't rely on it arriving for a particular date. Quality of the products were good though.

Rated 4 out of 5 stars

Problems on ordering, when order made no immediate confirmation so ordered 3 times by mistake. Main order completed ( took ages to arrive) one duplicate refunded third not recognised. Eventually cance... See more


Company details

  1. Men's Clothing Store

About Atlas For Men UK

Written by the company

Founded in 1999, Atlas For Men is an outdoor clothing and accessories brand for adventurers, explorers and amateurs alike. Our range of menswear blends timeless style with freedom of movement, comfort and durability.

Inspired by the great outdoors, our collections are designed to offer:

  • Comfortable fits and practical features
  • Enduring style
  • Great value for money
  • Made from soft, lightweight fabrics for summer and warm, cosy materials for winter, our men’s clothing (parkas, puffer jackets, fleeces...) and outdoor accessories are easy-wear and easy-care. Our women’s clothing, brought to you via our Atlas For Women range, is super-comfortable and elegant in style.

    With unbeatable prices and sizes up to 4XL (no extra cost for our plus size collection), we invite everyone, no matter their size or budget, to step outside and enjoy the great outdoors, whether near or far.

    1 2 3 3 6

    YOUR SATISFACTION IS OUR PRIORITY!

    OUR SERVICES, MADE FOR YOU

    OUR SERVICES, MADE FOR YOU
    Secure Payment, Paypal Pay in 3, Free Delivery over £45 and Easy Returns (up to 60 days)

    Contact info

    Promotion box for Atlas For Men UK

    NEW COLLECTION

    Stylish looks at budget prices!

    4.2

    Great

    TrustScore 4 out of 5

    27K reviews

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    4.2

    All reviews

    (27,280)

    789 reviews in the last 12 months

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    Rated 1 out of 5 stars

    I ordered some tshirts and a shirt…

    I ordered some tshirts and a shirt towards the end of august, so not really holiday peak time for ordering I would have thought, and here comes the downside.
    1st, the order took TWELVE days to arrive - just not good enough now, with next day pretty standard, but 12?
    2nd, delivered by EVRI - !!! I had forgotten they used these cowboys, but, due in the afternoon, waited all day, delivered at 10pm! On the plus side, I suppose I was lucky to get it at all....
    3rd, the shirt! Unknown to me, they have seen fit to decorate all of the buttons on the shirt with the words "atlas for men" in white on a coloured background --
    HORRIBLE!!!
    I would send the lot back but that would mean dealing with Evri again so....
    I will NOT be buying from this company again, but I'm not sure how I will stop the deluge of advertising I will get from them.
    My advice? AVOID!!!

    August 29, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear William,

    Thank you for getting in touch.

    We apologise for the time that it took to get your order to you.

    Unfortunately we do not use another carrier at present.

    You can return items through a simple Evri returns store if you wish to do so.

    We have also forwarded your comments to our Manufacturers regarding the button design.

    Apologies for any upset caused to you.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    Replacement and refund take forever

    I have used these a couple of times , first 5ime I ordered stuff for holidays and t shirts were fine but a pair of sandals came apart within half an hour of wearing t,hem , I requested a refund and never ever got a reply so I stopped using them then recently they advertised a micro fibre jacket that looked very nice so I thought we’ll give them another chance, it arrived quite quickly but it was massive going by the size chart it should have fit me , I decided to return it by Evri literally the same day and requested a replacement rather than a refund just in a smaller size as it showed it was in stock , it has now been 5 weeks and I still haven’t had any messages as to what is happening , I have tried to contact as they wanted proof of return through Evri , this was sent straight back and they have acknowledged it , but they state they have 30 days to replace item , I can’t understand how they have acknowledged the return and know they have the size I want so why is there such a delay it’s crazy, if I went back on and ordered the jacket in a smaller size I would probably get it within a few days but they seem to delay any replacements forever , I don’t think 8 will use them again because their policy for refunds and returns is ridiculously slow , I can get all kinds of this type of clothing from the likes of Amazon , Temu, Shein, etc and a lot of that comes from china but it does get sorted immediately , Atlas needs to be competitive or customers with look elsewhere

    July 28, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Customer,

    Thank you for getting in touch.

    We would very much like to help you further with your enquiry.

    If you can reply to us with your name and contact details, one of our representatives will be in touch with you.

    Sorry for any inconvenience caused.

    We look forward to hearing from you.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    Return policy

    Return policy: 30 days. They want to pay straight away but long winded in refunding. If called, premier rate. Disgusted. I want to buy again but am unsure.Have been with this company a long time. Don't know if I will buy again.Reply from Altlas for men still 30 days waiting for return payment. It's a joke.

    July 28, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Michael,

    Thank you for leaving us with a review.

    Sorry to hear that you are unhappy with our returns process

    We do appreciate that our returns processing time, can take a little longer than some companies.

    We are currently looking into improving this service, so you can see where your returns parcel is located within our system.

    Your comments have been forwarded to our Support Team

    Your refund or exchange will be processed 30 days after your return is received.

    Apologies for any inconvenience caused to you.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    POOR DELIVERY AND DEALING WITHH COMPLAINT

    They chose EVRI as a deliverer, who predictably dumped the parcel outside my block of flats, although I was in at the time, without even telling me. When I complained to Atlas they told me I should sort it out with EVRI and said I should be monitoring their delivery. 24/7? Evri are meant to tell you when they deliver. Evri of course said I should sort it out with Atlas.

    August 3, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Simenon,

    Thank you for getting in touch.

    We are sorry Evri left your parcel unsecured, it would appear the driver could not gain access to the building.

    The incident has been reported to Evri, and a refund is raised for the order.

    Apologies for any inconvenience caused.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    30 days + for refund. Terrible Customer service

    I placed an order in April and when I returned an item for the value of £25.99 and of course I lost the proof of postage. I thought it would ask about it as it wasn't ever picked up as being returned. So as it was my fault, I took it on the chin. The next order I made was I had two items to return. I was careful with the proof of postage. They received the parcel 04/07 so obviously it takes 30 days so I would have expected the refund in and around 04/08. Initiated 07/08...its now after 24/08 close of business and still no refund. Communication from customer service is exceptionally poor and I am constantly chasing them. The only good point I have to say is their clothes are decent but thats it. The fact that this day in age a refund takes 30days once they receive it is absolutely mindblowing and their refund process really needs looked at. Thankfully its not massive amounts but it all comes down to the principle now but I have the proof of postage for it and I am prepared to go to the ombudsman if its not sorted soon. Beyond frustrated and annoyed!!!

    August 24, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Janell,

    Thank you for getting in touch.

    We are sorry to hear of the lengthy process in obtaining your refund.

    There are delays with some of our refunds at present, we will let you know once this is processing.

    Apologies for any inconvenience caused to you,

    Kind Regards,

    AFM Customer Services

    Rated 4 out of 5 stars

    Five stars for customer service!

    One item sent was not as ordered, other items all correct. No problem, however, with the exchange - lady who assisted me was excellent and deserves five stars for her help. Correct item arrived, as promised, a few days later.

    August 23, 2026
    Rated 1 out of 5 stars

    Stay away

    Stay away - Beware
    3rd trip advisor review. Awaiting a credit from November. Pensioners cannot afford to loose money. Robbing B@stards. Not usually one to swear. Disgraceful organisation

    Delays with refunds?. November 2025!

    August 22, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Judith,

    Thank you for getting in touch.

    As advised previously, there are delays with some of our refunds.

    We will notify you once these are being processed.

    Apologies for any inconvenience caused.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    What a grim experience.

    What a grim experience. Order took two weeks to arrive, according to customer service this was due to a heat wave.
    Finally arrived and the unpackaging was instantaneously met with an "oh come on", the initial look was bad enough but feeling the material and actually wearing the item was an instant "its going back". Cheapest, nastiest, poorest designed polo shirts imaginable.
    I actually commented to my partner that I wouldn't even wear this for painting the ceiling.
    And so the long and wearisome return began with Evri taking two weeks to return the package three hundred miles. (couldn't make this up)
    Customer service for Atlas answer is within 48 hours ((woopeedoo))
    with a generic response sent from someone clearly working from home and not giving a hoot about the customer.
    So finally it has reached its return destination but Atlas for men UK need a further 30 days to process the refund (more generic answers) but not before deducting the return postage.
    Never again, absolute rubbish.

    July 12, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Kenny,

    Thank you for leaving us a review.

    We are very sorry you are not satisfied with the quality of the products received, and that you have had to return them.

    We will notify you once your refund is processing.

    Apologies for any inconvenience caused.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    Where is my refund

    I am fed up of waiting for a £2.99 refund. Apparently a problem with their banking system.
    Strangely no problem with taking your money, not good at giving it back

    August 14, 2026
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Brian,

    Thank you for getting in touch.

    As explained previously, there are delays with some refunds at present, we will let you know once this is initiated.

    Sorry for any inconvenience caused.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    I HAVE been waiting weeks for a refund…

    I HAVE been waiting weeks for a refund , & i have had the most stupid reasons for not refunding me, i paid for the goods, quickly, & they take your money, but they don`t seem to like refunding you! please be careful when buying, because if you have to return, you will wait & wait for your money back!

    August 21, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Susan,

    Thank you for getting in touch.

    We are sorry that there are delays with some of our refunds at present.

    We will let you know once the refunds are intitated.

    Kind Regards,

    AFM Customer Service Team

    Rated 2 out of 5 stars

    I ordered a gift for a friend on the…

    I ordered a gift for a friend on the 4th and his birthday was on the 8th giving 4 days to receive it on his birthday. It didn’t turn up until the 15th! So I was very disappointed as I have never received items from you at that length of time. Also, I was disappointed for him too.

    August 21, 2026
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Anita,

    Thank you for leaving us 2 stars!

    Our delivery time is 5 - 7 working days, and we can see from your account that we delivered your previous order, on the 7th working day, within our stated delivery times.

    Although we appreciate this is not as quick as some companies, we do state the delivery times on our website.

    We appreciate your feedback, and apologise for any inconvenience caused.

    Kind Regards,

    AFM Customer Service Team

    Rated 3 out of 5 stars

    Refund was supposed to be 5-7 days I'm…

    Refund was supposed to be 5-7 days I'm now informed it will be 4-6 weeks

    August 14, 2026
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Paul,

    Thank you for getting in touch.

    We are currently experiencing some delays with refund processing, and apologise for the delay in getting this to you.

    We will notify you once the refund has initiated.

    Kind Regards,

    AFM Customer Service Team

    Rated 1 out of 5 stars

    I have been waiting weeks for a refund…

    I have been waiting weeks for a refund for goods not available / awaiting supplies. Despite numerous calls, today I have been told it is due to a change in banking system. I guess the same banking system that accepts payment for goods without problem.
    We did ask if we could order a different item and was told we would have to pay postage again, why when the other items would have been sent if we could have waited,
    Customer service agents work from home and unable to provide resolution.
    Definitely won't be buying from again.
    Would have left 0 stars if possible.
    Edit in response to reply, is it changing banks or a change to the banking system. Sorry still doesn't wash as doesn't stop you accepting payments for orders. Checking other reviews this has taken 3 months

    August 21, 2026
    Unprompted review
    Atlas For Men UK logo

    Reply from Atlas For Men UK

    Dear Customer,

    Thank you for getting in touch.

    We are sorry that we are in the process of changing banks

    Any outstanding refunds will be sent automatically once the transition is complete.

    We apologise once again, for any inconvenience caused, and thank you for your patience.

    Kind Regards,

    AFM Customer Service Team

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