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Atom bank Reviews 

21,169
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the ease of setting up accounts and managing finances. The app is frequently commended for being user-friendly, secure, and straightforward, making transactions and account management simple and efficient. Consumers also appreciate the competitive interest rates and good value for money, often noting that rates are among the best available. However, some people experienced occasional technical difficulties with the app or during money transfers, sometimes leading to frustration or being disconnected from support.

What people talk about most

User experience

Reviewers mention positive feedback about user experience, highlighting the ease of setting up accounts,... See more

Application

Clients share positive opinions on the app, frequently describing it as straightforward, efficient, and easy... See more

Price

Customers consistently note positive experiences with price, frequently praising the competitive and good... See more

Value for money

Customers express high satisfaction with the value for money, frequently praising the very good and... See more

Service

People report positive experiences with service, often describing it as excellent, fast, and efficient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been with Atom for a number years now and have always been happy with the service they provide. As a result I have opened a few different accounts with them and the rate is always up with the bes... See more

Company replied

Rated 5 out of 5 stars

Great experience with Aton Bank anccount easy to set up and transfer money into the account. Interest paid monthly which is shown on my phone app. The interest rates are competitive . No complaints

Rated 5 out of 5 stars

Always among the top interest rates, exceptionally helpful customer support. We like the fixed term deals as well. They were once based just down the road too so kind of local!

Rated 5 out of 5 stars

I only wanted to open an ISA, but the process was really straightforward. Atom was actually my third choice, after two other online banks, but I gave up on both the others as the application process w... See more


Company details

  1. Bank
  2. Financial Institution
  3. Mortgage Lender
  4. Private Sector Bank
  5. Savings Bank

About Atom bank

Written by the company

We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.

We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.

We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.

Experience banking that works for you.

FSCS Protection

Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.

Contact info

Easy Access Cash ISA

A simple, secure way to maximise your savings.

4.8

Excellent

TrustScore 5 out of 5

21K reviews

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Asks customers to review

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4.8

All reviews

(21,169)

3,091 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy to use app.

App is very easy to use and have found opening accounts straight forward. I especially like the way the history section shows you the estimated monthly interest for fixed rate savings accounts.

July 28, 2026
Rated 5 out of 5 stars

I only wanted to open an ISA

I only wanted to open an ISA, but the process was really straightforward. Atom was actually my third choice, after two other online banks, but I gave up on both the others as the application process was too complicated. Atom made it super-easy, and the rate is excellent, too.

August 2, 2026
Rated 5 out of 5 stars

Great Simple App

Atom were offering the best rate so decided to try them out. Very easy to set the app up, it was very straightforward with plain instructions and I was able to complete my new account in under 5 minutes.
Like how the app looks and works, nice and clean, not at all clunky.
Thoroughly recommend

July 30, 2026
Rated 4 out of 5 stars

Great digital savings app

Great app, easy to use, combined with very competitive rates, makes this a good to online bank. Investment limited to £100k. Be good to have this raised

August 4, 2026
Unprompted review
Rated 3 out of 5 stars

Rang because I couldn't invest in your 5 year saver.

Rang because I couldn't invest in your 5 year fixed saver because I couldn't get onto the app kept saying something was wrong, unfortunately after ringing your number waiting a long time then being cut off. I rang back and talked to one of your guys he couldn't help and we agreed I would ring back the next day hopefully I will have more luck tomorrow.
Kind regards Jacqueline Hargreaves

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to use

Quick, clear & easy to use online application. Clear information about what accounts & interest rates are available.

August 1, 2026

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