All good. Money management by app is reliable and user friendly. Monthly interest to linked account is reliable. Having been an investor for a few years. I made my first 5 figure withdrawal- too... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very good website- easy to understand and navigate. You also update any new deposits/withdrawals quickly, and are clear and precise with everything.This all obviously builds trust and confidence- s... See more
Love Atom bank and the ease at which I can save with brilliant interest rates and lovely professional help at the end of the phone if I need any assistance. The online app sometimes sticks a bit so ha... See more
Company replied
Easy to use app with good security measures. Good interest rates. I like the way Atom contact you in advance when fixed savings terms are coming to an end and provide easy instructions for the options... See more
Company replied
Company details
About Atom bank
Written by the company
We’re the UK's first app-based bank and we’re making banking easier, faster and better value. Founded in 2014, we're on a mission to change banking for good, putting our customers at the heart of everything we do.
We're proud to offer simple and secure products designed to help you make the most of your money. Whether you're looking to grow your savings, get a competitive mortgage or secure a business loan, our first-class app and award-winning UK-based customer support team are here for you seven days a week.
We believe banking should be effortless. That's why our app is built with intuitive features and robust security, offering biometric login, real-time notifications and FSCS protection to keep your money and data safe. We don't have expensive branches, so we can focus on delivering better rates and a seamless digital experience.
Experience banking that works for you.
FSCS Protection
Your money will be covered by the Financial Services Compensation Scheme (FSCS), which means your deposits are protected up to £120,000.
Contact info
The Pattern Shop, NE1 3PD, Newcastle upon Tyne, United Kingdom
- 0333 399 0050
- customer.operations@atombank.co.uk
- atombank.co.uk
Easy Access Cash ISA
4.8
Excellent
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Atom bank
Hello Geoffrey. I’m glad to hear you like our App and products. Thanks for the review and the 5 stars. SW
The app is great
The app is great, easy to use and informative. Cute timeline which helps understand the process. Easy to find and read documents. Clear instructions
October 2, 2026
Reply from Atom bank
Hi Christine. Great to read your review. Thanks for sharing your experience. SW
Best price on the market
Best price on the market, respond swift enough, app is sensible, could be a bit clearer. Have delivered on every front so would recommend and use again for sure!
October 1, 2026
Reply from Atom bank
We're so pleased to hear you find our prices competitive and our response times swift! It's great that you find the app sensible and we appreciate your recommendation. We're always working to make the app even clearer.
Brilliant app
Brilliant app, very quick to progress the process with the mortgage from start to finish. 👌
October 1, 2026
Reply from Atom bank
We're absolutely delighted to hear that our app helped make your mortgage process quick and easy from start to finish. Thank you for your brilliant feedback!
Ive been trying to buy my home for a…
Ive been trying to buy my home for a long time and getting nowhere atom bank give me a chance at 60 years old and thanks for every thing youve done for me much appreciated thank you for my morghage it means a lot to own your own home xx
October 1, 2026
Reply from Atom bank
We are incredibly happy to hear that we could help you achieve your dream of homeownership. It means a lot to us that we could make such a significant difference in your life. Thank you for sharing your wonderful feedback!
Wonderful Experience
Atom couldnt have made the whole process any more straightforward.
A breeze from start to finish.
This is the kind of mortgage service I wanted.
A+
August 21, 2026
Reply from Atom bank
We're so happy to hear we made your mortgage process straightforward and a breeze! Thank you for your wonderful feedback.
Excellent easy to use.
Excellent easy to use.
They were prompt and my application process and throughout getting the mortgage was simple and the communication was top notch
March 27, 2026
Reply from Atom bank
We're so pleased to hear that you found the application process simple and our communication top-notch throughout getting your mortgage. Thank you for your wonderful review!
Reply from Atom bank
We are so glad you found our transactions clear and easy. We truly appreciate you taking the time to share your positive feedback with us!
Quick and simple revived an offer in 10…
Quick and simple revived an offer in 10 days!! Excellent couldn’t recommend enough!
March 1, 2026
Reply from Atom bank
We are so glad to hear we could provide such a quick and simple experience for you! We truly appreciate your kind words and recommendation.
Consistently offers top rates of…
Consistently offers top rates of interest for savings accounts.
October 1, 2026
Reply from Atom bank
We're so pleased to hear you appreciate our consistent top rates of interest for savings accounts. Thank you for your wonderful 5-star review!
Reply from Atom bank
We are so pleased to hear that you find our online services so accessible. Thank you for your kind words and for recommending us!
Fantastic
Fantastic. great service, always keep well informed at all times.
Brilliant experience all round.
would highly recommend Atom Bank.
October 1, 2026
Reply from Atom bank
We're so pleased to hear you had a brilliant experience and that you were kept well informed. Thank you for your wonderful recommendation!
Mortgage- positive experience
Very pleased with Atom. Highly recommend. The app is great.
May 11, 2026
Reply from Atom bank
We're so pleased you're happy with Atom and find our app great! Thank you for your wonderful feedback and this fantastic recommendation.
I had never heard of Atom Bank before…
I had never heard of Atom Bank before when recommended by my financial advisor. My mortgage went like clock work with Atom. Straight forward good correspondence and account online so could access to check updates 24/7.
July 1, 2026
Reply from Atom bank
It's wonderful to hear that your mortgage process with us was so smooth and straightforward! We're delighted that you found our online account access convenient for checking updates. Thank you for sharing your positive experience.
Reply from Atom bank
We're glad to hear that you found the process to be fast. We appreciate you sharing your feedback with us.
Reply from Atom bank
We're so pleased to hear that you had such a quick and smooth experience with us. Thank you for your wonderful 5-star review!
Excellent Customer Service
I have been with Atom Bank for over a year. The App is extremely easy to use and customer service is second to none. I recently had contact with Dale as I had a problem transferring money. He was extremely helpful and sorted everything out for me. If you are looking for a new bank I would highly recommend.
September 24, 2026
Reply from Atom bank
We're so pleased to hear you've had such a positive experience with us over the past year! It's wonderful to know our app is easy to use and that our customer service, especially the assistance you received with your transfer, was excellent. Thank you for your high recommendation!
Fantastic from the start
From the start Atom bank have been fantastic, this is my first mortgage and everything was so smooth and hassle free. Clear updates on the app and very easy to use. Couldn’t recommend enough. 5 stars
June 30, 2026
Reply from Atom bank
We're absolutely thrilled to hear that your first mortgage experience with us was so smooth and hassle-free! It's wonderful to know you found our app easy to use and appreciated the clear updates. Thank you for your fantastic 5-star recommendation!
The process was straightforward and…
The process was straightforward and user friendly.
September 25, 2026
Reply from Atom bank
We're so pleased to hear that you found the process straightforward and user-friendly. Thank you for your wonderful 5-star review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.