Audika - Bournemouth 101 Poole Road Reviews 

Very underatanding
Explain requirements
Staff always very helpful

Appointment was on time and pleased with thorough examination..

Although we arrived well before our specified time we didn' t wait long.
Our options were explained in detail and all our questions patiently answered.
We would appreciate a mail confirming the options

All aspects explained clearly so i could understtand the staff lovely

Always very professional, and gives the customer that little bit more, I wouldn't go anywhere else for my ear care

Staff made you feel welcome excellent service Thanks 😊

Friendly, professional staff who explained everything clearly.

Had my appointment on time, may have been slightly early.
Friendly staff and generally an interesting appointment where I was explained everything that was being done to me in a way I could understand it.

Excellent service all round, appointment on time etc.

The appointment was a half hour late because the previous appointment was a NEW customer! The practitioner gave a very unconvincing half hearted apology when I said that half an hour was a bit much she was extremely defensive and even said that she didn’t like overrunning and would be late collecting her children From school.The examination was carried out in a brusk but businesslike manner. No specific questions were directed at my wife although I was asked to bring someone close for their opinion to be sought. I gained a strong impression she was making up for lost time. The whole appointment took less than 15 minutes.
The receptionist made a valiant effort in engaging us in conversation to help cover the lateness.
It would seem to me that as a well established kcustomer of over 10 years I am considered caught and of less importance tha a new customer.

Good advice and on time appointment

Hidden Hearing has done everything perfectly for me. I am sure I`m not the only one to say that.

The environment at the Westbourne office is friendly courteous and proffesional. In Particular; Victoria was informative and expert and Sam friendly and helpful

Hidden Hearing

I was very impressed with the consultant and his knowledge on the impact a loss of hearing can have on the patient. I had made the appointment based on advertising promoting hearing aid glasses which were very discreet for the person wearing them. Sadly that technology is not perfected for most of those suffering with hearing loss and age. However, the inner ear hearing aids which were promoted at the meeting are three times the cost of the hearing aids built into spectacles. This is not the fault of the consultant but the marketing company and the brand company employing them. The ad suggests the glasses aids are the same and as good as traditional hearing aids and we did not try the glasses to show that they were not suitable for my hearing loss. What I was shown and what was promoted to me were inner ear aids without the usual small box which sits on top or behind the ear and these smaller more discreet aids were unfortunately three times the price. The consultant was incredibly helpful and informative but I felt the promotional campaign is a little misleading and suggests its the answer to those of us who are very self conscious about wearing hearing aids even though the ads do say they might not be suitable to everyone with hearing loss. From what I learned that day - the glasses are very specific and limited in their ability to help those with hearing loss. It maybe I read what I was hoping for rather than what was realistic and achievable at this time!

Went for my annual check up but was amazed that nobody told me I was having new aids and had no idea and left with a bill for £4.600
I do feel this should have been explained beforehand as I did not understand that you have to change every 5 years

brilliant staff! loads of knowledge, take time to listen and understand about your problems with hearing. highly recommend coming here.

Excellent follow up and ongoing support. I recommend Hidden Hearing to provide the full service