Audika - Doncaster 43/45 St Sepulchre Gate Reviews 

240
•
TrustScore 5 out of 5

4.9

43-45 St Sepulchre Gate, DN1 1TD Doncaster, Yorkshire, GB

•

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Rated 5 out of 5 stars

I had a brilliant experience here getting my ear wax buildup removed. The staff were fantastic—extremely accommodating, well-spoken, and reassuring throughout. They took the time to listen to all of m... See more

Rated 5 out of 5 stars

The staff at Audika, Doncaster are always friendly, helpful and professional. You are made to feel welcome and special. The Audiologist I have listens to me and explains the thorough hearing test and... See more

Rated 5 out of 5 stars

Audika is a wonderful business who treats its customers as friends. Not only are the audiologists knowledgeable but they engage their customers in interesting conversations. The service they prov... See more

Rated 5 out of 5 stars

From walking through the door I felt relaxed even though I was initially nervous. Met David he was brilliant, informative, and caring. Certainly thorough with all the tests but talked me through them.... See more



Contact info

  • 43-45 St Sepulchre Gate, DN1 1TD, Doncaster, Yorkshire, United Kingdom

  • 01302 976522

4.9

Excellent

TrustScore 5 out of 5

240 reviews

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4.9

All reviews

(240)

6,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank You Jan!!!!!

This was my first time attending hidden hearing due to my hospital appointment just being too far away and I couldn’t handle not hearing.
When I entered the reception I was greeted by a lovely lady at the desk, she offered me a drink and made general conversation. Very welcoming.
Then I was called in for my appointment by Jan. Well she was the most warming, caring professional I have met in a long time.
She took time to listen to my history of my ears and explained every single step that she was going to do.
She made me feel at ease and that I was in the best hands. She was caring and attentive to me when feeling some uncomfortableness and explained why I was feeling it.
My overall experience was just fantastic. Jan and staff were just really friendly and welcoming. I will definitely be returning in the future and requesting Jan for future appointments. Thank you so much Jan for regaining my hearing back!!!

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

Troublesome Wax

Wasn’t able to hear properly for 6 months due to some excess wax. Jan and the team were excellent and managed to clear my ear of the stubborn wax on 2nd appointment and I can hear properly again!

Great business and people - thank you very much!

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

Jan is very professional

Jan is very professional, keen to do a good job and takes care to explain what she is doing. I would recommend her service to anyone who is having ear wax problems.

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Wax removal

I visited for wax removal recently and found the whole experience very good. Jan removed the wax for me and explained everything to me before starting, during and after which I found put me at ease during the whole visit. Jan is a lovely lady and I would recommend this treatment by her to anyone. Very please with the results.

August 17, 2023
Unprompted review
Rated 5 out of 5 stars

I very enjoyable wax removal visit

Visited for wax removal which had to be done in 2 visits due to both ear channels being narrow and twisted, in particular the compacted wax in the left one which was the subject of my second visit today. Both ears now clear. The scope of the works including the use of suction and cameras was carried out by Jan and I am very happy with the service and the cost.

July 25, 2023
Unprompted review
Rated 5 out of 5 stars

Recommending this place

I’ve just had an ear wax removal appointment with HiddenHearing in Doncaster, staff was nice—Jan in particular was very warm and accommodating and she talks you through every step. I am definitely recommending this place if you are looking into earwax removal.

July 20, 2023
Unprompted review
Rated 1 out of 5 stars

Rip off prices.

The hearing test was excellent and expertly carried out.
What was wrong was the huge cost of the hearing aids that I tried. I find it quite impossible to find the cost of £5999 anything other than ridiculous especially as these hearing aids are available in the USA for half this price. Try being honest and upfront about cost.

June 6, 2023
Audika - Doncaster 43/45 St Sepulchre Gate logo

Reply from Audika - Doncaster 43/45 St Sepulchre Gate

Hello,

Thank you for taking the time to leave you review and whilst we are sorry to see the 1 star, we appreciate the comments about your hearing test.

We have passed your review in full onto the Management team and if you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will happy to speak with you.

Kind Regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Ear wax. Experience

I was looked after by a lovely lady called Jan ( Doncaster). She was caring keeping me informed through out. Explained every action she undertook. A very pleasant experience

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Really positive experience from…

Really positive experience from beginning to end. First of all, was able to get an appointment the same day. When I arrived, I was greeted by a really friendly lady on reception (so sorry I didn’t catch her name) and then I was seen by Jan, who was simply amazing! She was very thorough in explaining everything throughout the appointment and was determined to get me on my way with completely clear ears and she succeeded! She is so personable and made the appointment really a pleasure. Thank you Jan… and for giving me hearing back! I’m still marvelling at things I’ve been missing!

May 11, 2023
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing Experience

Appointments made as and when I can get there.
Receptionist very helpful and polite.
David the audiologist is very clear, and has all the information I need to know.
He does not try to make me purchase anything.
The office itself is well presented .
All in all the experience I have on each visit is all positive

April 11, 2023
Rated 5 out of 5 stars

I was seen by Jan at the Doncaster…

I was seen by Jan at the Doncaster branch and from start to finish the staff were brilliant. After struggling with blocked ears for a couple of months and having several doctors appointments I decided to give ear suction a try, I was still hesitant however Jan managed to remove the wax from both ears and it gave me instant relief I can’t recommend them enough.

April 4, 2023
Unprompted review
Rated 5 out of 5 stars

First class service

Booked in for wax removal prior to hearing test. Gone are the days of warm water and a bowl. Extremely efficient and modern. Jan who carried out my procedure was first class she explained everything and was very knowledgeable felt much better after she explained everything to me and showed me my ear canals no hesitation 5 ⭐️

March 22, 2023
Unprompted review

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