Audionic - The Sound Master Reviews 185

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their excellent sound quality, impressive battery life, and overall good performance, often highlighting specific items like earbuds and power banks as outstanding. Many consumers are satisfied with the value for money, noting the products' durability and robust build quality, and appreciate the efficient and smooth user experience. However, some people were dissatisfied with the quality of certain products, mentioning issues like weak sound, poor bass, and items breaking down quickly. A few reviewers also experienced problems with customer service, citing slow responses, receiving defective or used replacements, and difficulties with the return process.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising battery life, sound output, and... See more

Quality

Customers had ambiguous experiences with quality. Many reviewers praised the amazing sound quality, sturdy... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the customer support,... See more

User experience

Clients share positive opinions on user experience. Many reviewers found the products, like airbuds and... See more

Service

Users describe ambiguous interactions with service. Many customers praise the good and excellent service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have very good experience with airbuds.. battery timimg is really good. And sound quality is also amzing

Rated 5 out of 5 stars

I have been experienced audionic from last three years with multiple product like earpods(battlebud pro) and speakers (rb 110) are next level sounds and bass and overall sound quality


Company details

  1. Electronics Store
  2. Hi-fi shop
  3. Home Audio Store

Written by the company

Discover an extensive range of high quality Audionic products including home theater systems, portable speakers, headphones, earphones & more!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

185 reviews

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Replied to 4% of negative reviews

Typically replies within 48 hours

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Rated 1 out of 5 stars

It was my third purchase from Audionic

It was my third purchase from Audionic, and my previous earbuds were genuinely awesome, which is why I trusted the brand again. Unfortunately, the TRANCE Airbud 815 has been a huge disappointment.

The main reason I chose this model was the advertised 120 hours of battery life. I wasn’t expecting anything close to that on the earbuds alone, but I did expect at least 5–6 hours of use. Instead, the earbuds go from 100% to 0% in less than 2 hours, which is completely unacceptable.

The ANC (noise cancellation) is extremely weak. Even normal street noise goes through clearly during calls, making it almost useless. People on the other end can hear background sounds more than my voice.

Another major issue is the touch controls. There is no option to customize or disable them. Even a slight touch while adjusting the earbuds ends calls, and sometimes music starts playing without even touching them. This makes everyday use very annoying.

Overall, this product feels poorly optimized and rushed. Based on my past experience with Audionic, this was unexpected. Sadly, I cannot recommend the TRANCE Airbud 815.

PS: They deleted my review from their website so I decided to post it here.

January 29, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy Battlebuds Neo

Do not buy Battlebuds Neo. It has a defect (beep sound in the left earbud, clearly noticeable in a quiet room). I sent it to the service center and waited almost a month, but received a used replacement with the same issue. I raised two complaints (Ticket ID: 2262-40628 and 2262-43242), and after the second one there was no response. Very poor after-sales service.

January 3, 2026
Unprompted review
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Rated 1 out of 5 stars

I have purchased Earbuds from them…

I have purchased Earbuds from them regularly and never have any problem, but this time they have sent me just earbuds without any accessories or warranty card etc. I have sent an email and an automated AI response received back which is 100% generated through Chatgpt, in which to fill out the form, I have filled the form, provided necessary information, and then after 2 days received the response back that according to our policy, you must have to share the video of the parcel before opening, Are you guys stupid or idiot that I know the parcel is empty or missing accessories to make the video before opening because I've never faced such issue before, who illiterate person has made your this policy, I am a customer service Manager of an International Based Shoes company in UK, and I know all these queries and problems and how to resolve them in timely manner, You guys are stupid and I will never be purchasing from you, nd will also be telling my all family members are friends, and I don't want your 10% stupid off in next order, as I will never be purchasing from you. If you want to try to resolve, just solve this as soon as possible, I want to talk to almost Customer Service Manager to resolve this issue, I will share all the details if you want.

January 8, 2026
Unprompted review
Rated 1 out of 5 stars

I gave my Audionic Reborn RB-95 home…

I gave my Audionic Reborn RB-95 home theater to the service center for repair. For the first 7–8 days, there was no response at all. When I contacted them myself, the service center people said that it cannot be repaired and told me to come and collect it back. They have really disappointed me. If they don’t even have the required parts available, then why are they selling this product? This company should shut down; we don’t need them. Our money is not illegal. I want my money refunded. My speakers cost 32,000. Even now, these speakers are still listed on their website. If the speakers are available, then why aren’t their parts available?

December 22, 2025
Unprompted review
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Rated 1 out of 5 stars

Scammer brand. They sent me defective pieces

Scammer brand.
I get 2 hands free set due to 11.11 sale. One set was empty and the other one had a defective piece.
When I posted 1 star review on their website, they removed it and in return they give me coupon of 10% discount on my next purchase. I'm not gonna purchase anything from them anymore.
All they looking for is money, they are selling their defective pieces in sale and influencers are promoting them like crazy.

November 19, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible, pathetic.

I had purchased a COCO C7 Mini Mobile Speaker in the order 1303510. I just checked and it has no bass. I wanted to return it. But well, they have no return policy no matter how terrible the product is.

This has very poor sound quality. No bass at all. All those reviews talking about bass and sound quality must be fake reviews. They're no even taking it back, offering a return/refund. Very disappointed. Not gonna shop from Audionic ever again.

November 4, 2025
Unprompted review
Rated 1 out of 5 stars

⚠️ Important Review About Audionic…

⚠️ Important Review About Audionic Products ⚠️

Doston, main sab ko warn karna chahta hoon ke Audionic ke products bilkul reliable nahi hain. Inki quality boht hi bakwas hai aur paison ki value bilkul bhi nahi milti.

Sound quality weak aur kharab hoti hai

Products jaldi kharab ho jate hain

Customer service zero hai

Advertise kuch aur karte hain, deliver kuch aur karte hain

👉 Meri Advice: Apne paisay in products pe zaya mat karo. Market mein aur boht ache aur trusted brands available hain.

✅ Hamesha buy karne se pehle reviews check karo taake fraud se bach sako.

October 2, 2024
Unprompted review
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Rated 1 out of 5 stars

Worst experience ever!

Worst experience ever!
The quality is pathetic, and the product broke down in no time. I kept contacting them repeatedly, but they completely ignored me absolutely no customer service. Audionic is nothing but a scam, with cheap products and zero reliability. Don’t waste your money here!

August 8, 2025
Unprompted review

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