Lovely shoe designs, great packaging, and from what I've seen nice materials. That said some of the designs perhaps don't lend themselves to the materials, e.g. their ballet flats that are super diffi... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I wasn't initially satisfied with the product, so asked for assistance and I found the best customer service one could expect. My problem has been fixed. The first shoes I tried were honestly too r... See more
Company replied
Yes Girl, get yourself these shoes! I can confirm they are absolut comfortable and I am picky about that! 2 pairs of shoes from this brand already in my shoe closet... :)
Company replied
The shoes arrived promptly and in perfect condition. The packaging protected the shoes. They were an excellent fit and in pristine condition. They are beautifully finished and of excellent quality. I... See more
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Easy online order - fast delivery. The shoes fit to size and the quality is high end. My first Augusta shoes but no last.
Company replied
I love the fit, so smooth and comfortable leather, the shoes adapt to your feet and not the other way around
Company replied
The design and quality are excellent, and the boots look great. I’ll definitely keep shopping with you.
Company replied
The perfect shoes! I just love them. Sandals as well. Quick delivery and perfect.
Company replied
You are my absolutely favourite brand! I just love Your shoes!
Company replied
Fabulous shoes, comfortable and gorgeous. Service excellent!! After 1 day I ordered another pair!
Company replied
Gorgeous shoes that are comfortable too!
Company replied
It’s a Beautiful, Special Shoes!
Company replied
Super shoes as shown in the picture !!
Company replied
The shoes and the wrapping are perfect! I liked it very much! Thanks.
Company replied
Very comfortable and elegant shoes. Fast delivery.
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I was really excited to receive my first two pairs from this brand—the red Ava ballerinas and the Ivy boat shoes in Zebra print. I absolutely love the style, and the shipping was impressively fast... See more
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I bought two pair of ballerinas gold and panther 🐆 for my wife last April and within 5 months the panther skin on the shoes were gone! It’s like Chinese Quality for more than €200,- a pair, scandalo... See more
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Nice shoes which unfortunately did not fit Smooth shipping and communication with the team Nb : shipping costs are non refundable and the brand charges 15 euros in addition for returns, meaning I h... See more
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Update! They replaced the shoes but unfortunately after wearing them once I can already tell the quality does not match the price. The leather is already lifting...i walked to the metro, took the metr... See more
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I ordered the Julieta mary janes in black braided leather and they do look fantastic. Shipping was extremely fast, shoes came with a dustbag which was a lovely detail. The sizing is definitely a littl... See more
Company replied
Company details
Written by the company
AUGUSTA is inspired by women with personality to create its collections. Their shoes are fun, comfortable and feminine, and which, above all, never go unnoticed. AUGUSTA combines trends with the style of each woman. AUGUSTA shoes are handcrafted in Spain, offering a careful and quality product.
Contact info
Calle Divino Redentor 49. Bajo, 28029, Madrid, Spain
- order@augustathebrand.com
- augustathebrand.com
4.2
Great
187 reviews
Replied to 81% of negative reviews
Typically replies within 24 hours
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Fantastic shoes
Fantastic shoes, absolutely gorgeous and speedy delivery. I’m so happy 😃 thank you.
October 28, 2024
Reply from AUGUSTA THE BRAND
Thank you so much for your kind words! Enjoy lots your new shoes :)
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A very good experience.
When an issue irised the customer/sale service response was extremely swift and friendly.
A very good experience.
September 25, 2024
Reply from AUGUSTA THE BRAND
Thank you very much for your kind review. We really hope you enjoy lots your new shoes. Thank you! :)
Perfect Mary Jane styles
Perfect Mary Jane styles, lovely color selections, easy to order and shipping doesn’t take too long!
September 27, 2024
Reply from AUGUSTA THE BRAND
Thank you Clarissa for your kind review. We really appreciate it! Enjoy your new shoes. Sending love ;)
Fantastic service!!
September 25, 2024
Reply from AUGUSTA THE BRAND
Thank you so much for your amazing review! :)
Good customer service and the classiest shoes
Thank you for processing my return/exchange so quickly! I just had trouble waiting for the return label, but I was assured by customer service that I had nothing to worry about in terms of penalties. I love my Mary Janes!!!
August 29, 2024
Reply from AUGUSTA THE BRAND
Thank you so much Margaux for your lovely feedback. We keep working to improve our clients online experience.
We hope you enjoy lots your new Mary Janes!
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Very good quality shoes and fast delivery
Very good quality shoes. Correct meassure chart for the right size. Fast delivery to Denmark
July 30, 2024
Reply from AUGUSTA THE BRAND
Thank you very much Susanne for your kind review. We hope you enjoy lots your shoes. :)
Reply from AUGUSTA THE BRAND
Thanks so much Julia for your kind review. We really appreciate it ❤️
Fast shipping & soooo comfortable
Fast shipping, (I live in Canada and just a few days). And the most comfortable shoes I think I have ever tried on. They are like long lost friends for my feet. 💕
July 30, 2024
Reply from AUGUSTA THE BRAND
Thank you Lindsay for your beautiful words. Enjoy lots your shoes ❤️
Always top quality and super…
Always top quality and super comfortable shoes . Not only they are comfortable but also beautify and fashionable .
These are my third pair and I will be returning season after season hopefully ! Love this brand love this company ! Thank you !
July 30, 2024
Reply from AUGUSTA THE BRAND
Thank you so much Shahpar for your kind words and your quality. We will continue working to produce even more beautiful shoes ❤️
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Lime Green Mary Janes
I purchased the lime green Mary Janes. Just fabulous.
The size I ordered came up small, so I exchanged them for the next size. It was seamless process to send back the wrong size and receive the next size.
They are the one of the comfortable pair shoes I’ve ever had.
Beautifully made.
July 5, 2024
Unprompted review
Reply from AUGUSTA THE BRAND
Thank you so much for your kind review. We really appreciate this. We hope you enjoy your shoes lots. Sending love
What I love about smaller companies is…
What I love about smaller companies is you get the best customer service, thank you Augusta team!
June 24, 2024
Reply from AUGUSTA THE BRAND
Thank you so much. It is always so nice to get to know our amazing clients :)
Reply from AUGUSTA THE BRAND
Thank you so much for your kind review and we really hope you enjoy lots your new shoes. :)
I love the shoes and the delivery what…
I love the shoes and the delivery what super smooth and fast - packaging also very nice :)
May 28, 2024
Reply from AUGUSTA THE BRAND
Thank you so much Arian for your kind words. They mean the world to us. Hope you enjoy lots your shoes. :)
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I am happy with my woven Mary Jane shoes :)
I am happy with my woven Mary Jane shoes. They are perfect.The shoes gives me feel of comfort and fashion style. The customer service is on a high level. Thank you, Augusta :)
May 27, 2024
Reply from AUGUSTA THE BRAND
Thank you so much Svetlana for your kind words. we really hope you enjoy lots your new shoes. Sending love :)
The shoes are beautiful but made for…
The shoes are beautiful but made for very narrow feet, unfortunately. The sizing is not the same as other well-known brands, and it would be best to size up for a better fit.
April 25, 2024
Reply from AUGUSTA THE BRAND
Hello Elle and thank you for your review. We will continue to work on our size guide to help clients choose their correct size. Thank you
This brand fits one size smaller !!! be careful
I purchased a pair of Mary Jane that looks very wide and comfy on the picture. The fact is : they are really nice but absolutely not wide enough. I think the model wears a size larger that her fit. So I am a bit disappointed because there are no warning about the way these shoes fit. I decided to keep them, but they absolutely don't fit the way I expected. I bought my usual size 42. So there is no bigger size and there fore I can't exchange them.
April 26, 2024
Reply from AUGUSTA THE BRAND
Hello Laure and thank you for your review. We try to be as clear as possible in our product description regarding the sizing. We will work to improve that. Thank you!
Great experience
Great experience, beautiful shoes (top leather quality & colour), very rapid delivery to France. Thank you!
April 29, 2024
Reply from AUGUSTA THE BRAND
Thank you Blanka for your kind review. We hope you enjoy lots your shoes. Thank you
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Impeccable customer service! Impressive!
The shoes arrived with a defective on it.
I have received a very quick answer from customer service as I have complained about it. Response was very fast and an immediate exchange too.
Service was impeccable! I’m really impressed from the customer service.
March 26, 2024
Reply from AUGUSTA THE BRAND
Thank you so much bea for your kind review. We really appreciate it! Sending love
Xxxxx
Hello, my apologies for not being able to respond to you in Spanish. First of all, thank you for responding quickly to my order. I received my order within 3 days. perfect. the shoes fit perfectly. thank you.
February 26, 2024
Reply from AUGUSTA THE BRAND
Thank you so much for your kind words. We really appreciate it. We hope you enjpy lots your new shoes!
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