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Rated 5 out of 5 stars

I have been using Aura Print for years and it's about time I left them the review they deserve. They have been absolutely wonderful from the get-go, and are always very helpful and communicati... See more

Rated 5 out of 5 stars

Been using AuraPrint for almost 2 years and their foils can't be beat. Pricing is a bit on the higher end of foil prints, however I have never had an issue; you're paying for quality and service.

Rated 5 out of 5 stars

5 stars all the way. Aura Print has been an absolute pleasure to work with from start to finish. Their customer service has been professional, helpful, and easy to communicate with, and the quality of... See more

Company replied

Rated 5 out of 5 stars

I really appreciate the range of products and paper finishes that Aura Print offers. Their platform makes it easy to explore options, understand capabilities, and get a price quote instantly—without h... See more

Company replied

Company details

  1. Prints and Signs Store

Written by the company

Aura Print is a specialist print and finishing company based in Huddersfield, West Yorkshire, delivering high-spec, production-led print to businesses across the UK, USA, and beyond. With a focus on complex, bespoke print projects, Aura Print combines premium substrates with advanced finishing techniques such as duplexing and triplexing, metallic foiling, painted edges, die cutting, and more. Many of these capabilities go beyond standard online print, enabling stand-out results on everything from business cards and art prints to playing cards and packaging. Founded in 2007, Aura Print has built a reputation for technical expertise and consistent quality, supported by ongoing investment in modern equipment and an experienced in-house pre-press and production team. Every project is managed with a focus on detail, accuracy, and finish.


Contact info

4.8

Excellent

TrustScore 5 out of 5

243 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Highly recommended!

Very easy to use website, competitive price, great service, top quality and fast delivery! I organised a last minute birthday party for my 2 year old, and I needed a 5’x4’ Peppa pig backdrop and a Peppa pig photo booth frame. I made the order on Wednesday and it had arrived on Friday (to Scotland)!
I will be using Aura print for my future printing needs!

September 29, 2019
Unprompted review
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Rated 5 out of 5 stars

Very happy customer, highly recommended

I have ordered from AuraPrint a number of times and always been happy with my orders. Any issues are dealt with quickly and efficiently and in a professional manner. Great variety of products and easy to use website.
Very happy customer.

September 25, 2019
Unprompted review
Rated 5 out of 5 stars

Great company and great service

Great company and great service! Everything was exactly what we asked for, it was fast delivery and our company will be buying from Aura a lot more in the future. Thank you ⭐️⭐️⭐️⭐️⭐️

June 20, 2019
Unprompted review
Rated 5 out of 5 stars

I ordered my wedding invitations…

I ordered my wedding invitations through Aura Print. Very reasonable prices, amazing quality and great customer service! Wish I could give them more stars. I had a lot of back and forth emails with Suzanne as I wanted to make sure I had got everything 100% correct, she was very helpful and quick to respond. Unfortunately when my invites arrived they was a printing error (which was due to a misunderstanding), they didn't even hesitate about getting a replacement out to me. Josh called me to correct the error and the invites arrived within in a couple of days.

Very happy customer - thank you!

June 5, 2019
Unprompted review
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Reply from Aura Print

Hi,

Thanks so much for the great review. So sorry to hear about the printing mishap but glad that we could fix things in a fair timescale! Hope your guests love the wedding invitations.

Rated 5 out of 5 stars

A really great customer focused …

A really great customer focused company who never fail to meet my expectations. The quality of printing is outstanding, as are the staff. I will use them all the time knowing that they will meet my needs.

May 28, 2019
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Rated 1 out of 5 stars

I'm really disappointed

I'm really disappointed. I wanted to get my wedding invites printed with Aura Print, their services sounded great and their prices very reasonable. However my sample pack never arrived and they said if I didn't receive it, they would send another one out. They were pretty prompt with their email responses, until I emailed them requesting another sample pack. Since then, no response. It's been 5 weeks since our first communication.

May 12, 2019
Unprompted review
Rated 5 out of 5 stars

Very impressed with Aura Print

You never quite know what you are going to get when you use a company online but Aura Print exceeded all our expectations. A fantastic quality service from start to finish with prompt, friendly communications to our questions. The final product (a large PVC banner) was superb and at a highly competitive price to companies local to us. Many thanks, we will be back!

April 3, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic service and great quality

Fantastic service and great quality. I needed the items urgently for a conference and Aura Print produced them in 24hrs to a higher quality and lower price than companies I've used previously. I will not hesitate to use Aura again.

July 5, 2017
Unprompted review
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Rated 1 out of 5 stars

Bad communication and postage service

I was thrilled to be using this service as it was affordable but through it all the communication was a fail and with the way the postage went was very disappointing as my post was left at the neighbours house which I didn't give order to do so, when the parcel was brought to the house it was opened by someone else in the house as they to was excepting a parcel and there was no name written on the parcel which it should of have my name printed on the parcel but aura print team didn't even bother to do so. What was so annoying and very disappointing was that my parcel was meant to be private and due to negligence from the aura print team my privacy was breached. I would certainly not be using this company again nor recommend them to anyone as that was totally irresponsible and unprofessional on their behalf. Very ridiculous, why would they not put my name when they know my name.... They have no understanding of privacy so I give this company a thumbs down.

February 17, 2016
Unprompted review
Rated 5 out of 5 stars

Faultless service!

I work for a hospice and was recommended this site by a friend. Was very reluctant to use as too cheap - how wrong was I ! Totally amazing service - will pass the good news on to others. I am not too good at the IT side of life but was given great help. They really deserve to do very well - thank you very much - we will be back !

October 9, 2015
Unprompted review
Rated 1 out of 5 stars

Never turned up!

I'm really sad to give one star to aura print as every other time I've used the service they have been great.

However, I had my delivery ordered to a shop so that I could collect it before the event. Basically the delivery company said it had arrived, but the shop keeper said it had not.
So far I have been in the shop 4 times and rung them numerous times, rung DPD the delivery people and rung Aura Print multiple times with no result so far. The event is now over so the leaflets are useless but still no resolution and it is taking a long time to agree a refund. Auraprint were at first great but then promised to call or sort things and never did and every time I ring again I get told that they will call back, which they don't.

Will strongly consider going somewhere else next time as this just hasn't been reliable enough.

October 5, 2015
Unprompted review
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Reply from Aura Print

Hi Sarah, i understand your frustration, but the problems have been with DPD and the local shop owner, not Aura Print. We are also frustrated as we dispatched your print on the 25th September and it hasn't been found in over 1 week. We have contacted DPD & the local shop ourselves many times with no joy. It is unfortunate they were needed for a particular date but I don't believe we are to blame & will be seeking a refund from DPD. Once the goods are returned to us we will issue you a full refund. Sorry it is taking so long, but it is out of our hands at the moment.

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Rated 5 out of 5 stars

Very professional and fast service

This is the third year we've had banners and our festival's brochure printed by Aura print and we'd thoroughly recommend their high quality and super fast services.

September 22, 2015
Unprompted review
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Rated 5 out of 5 stars

A very good Experiance

Never having ordered a banner I had little idea about what was needed. I seem to have got the basics about right but a little problem was noted and a prompt call from Aura Print got it sorted.
One disappointment however was the use of Parcelforce as a carrier who took 5 days to deliver an express24 package so missing the first event it was ordered for.

September 15, 2015
Unprompted review

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