Aurina Reviews 165

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Beautiful & very different items of clothing, jewellery & accessories. I bought the most stunning summer dress & flip flops to match, surprisingly not expensive. The owner was delightful, very h... See more

Rated 2 out of 5 stars

Paid on line for my order top & dress to be told a few days later dress no longer available in colour I ordered . I chose another colour , item arrived but note to say top will follow later after 10 d... See more

Rated 5 out of 5 stars

Always a 5 star service: No better place to find a present for any member of the family. Aurina takes time to advise on what might suit for each individual. Gifts are always beautifully packaged and d... See more

Rated 5 out of 5 stars

Excellent customer service, my email enquiry regarding the dimensions of the jumper i found on Aurina's website was answered promptly and contained a good image of the item. Once ordered, the jump... See more

Company details

  1. #56 of 118 best companies in Gift Shop

Written by the company

Aurina a wonderful curated collection of items for you, your home and your loved ones. From interiors to fashion our pieces are designed, manufactured and sourced by us exclusively.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

165 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Shocking

Haven’t received my order… have emailed but had no response??? Would not use this company again

January 22, 2026
Rated 5 out of 5 stars

Inside an Aladdin’s Cave

Aurina is a veritably breathtaking box of delights. .I was tempted wherever I turned. There was a warm and welcoming atmosphere and the delightful girl in charge managed to be encouraging and helpful without being in the least little bit pushy. Congratulations on running such an excellent show.

December 21, 2025
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Rated 5 out of 5 stars

Excellent customer service from Aurina

Excellent customer service, my email enquiry regarding the dimensions of the jumper i found on Aurina's website was answered promptly and contained a good image of the item.
Once ordered, the jumper arrived promptly and was exactly as described - it is gorgeous.
Lovely little handwritten note from the seller made me feel special.
I will recommend to friends and order from Aurina again!

October 29, 2025
Rated 4 out of 5 stars

The sales assistant Arabella was…

The sales assistant Arabella was absolutely fabulous, , smiling at every costumer that came in , and very attentive to me. It makes such a difference. When I came to swap a colour if something, she made it so easy.,

October 17, 2025
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Rated 2 out of 5 stars

Sadly order unfulfilled

Sadly order unfulfilled as at 8 August, after being ordered on 28 June, unfortunately I had to chase for an update twice. I was refunded in full and received an apology, after I sent a frustrated email asking where my order was.
Timely updates as to delete or a warning about long delivery on the website could have avoided disappointment and a list sale.

August 8, 2025
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