I can't comment on the actual product as I have not yet installed it, however, it was delivered quickly and well packaged.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company was quick with delivery, reasonably priced and quality product. Very happy with my purchase.
Second time I've purchased from you guys. These are way better quality than Wipertech's rubbish. These last for ages. Fast Delivery. I'll be buying again
Company replied
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... See more
Company replied
Company details
- Auto Parts Store
- Auto Accessories Wholesaler
- Auto Parts Manufacturer
- Auto Parts Market
- Car Accessories Store
- Car Equipment Accessories Store
Written by the company
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Contact info
169 Port Hacking Rd, 2228, Miranda, Australia
- ace@aurus.com.au
- aurus.com.au
4.5
Excellent
190 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from AURUS Australia
Dear Bryan,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Advertisement
good postage time and the part fits
good postage time and the part fits, very impressed.
August 9, 2024
Reply from AURUS Australia
Dear Stephen,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The part was the right part
The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.
July 28, 2024
Reply from AURUS Australia
Dear Richard,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Paco,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
5 star customer service
Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.
July 24, 2024
Reply from AURUS Australia
Dear Donna,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Advertisement
Helpfull when not deliverd
July 10, 2024
Reply from AURUS Australia
Dear Garry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Arrived on time and what I had ordered
July 5, 2024
Reply from AURUS Australia
Dear Rob,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Harrison Vorwerk,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Andor,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Advertisement
Great past experience
Have used Aurus wiper blades on my previous car & was very happy with them.
July 9, 2024
Reply from AURUS Australia
Dear Allen,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great quality and great price
Great quality and great price. There work well and are a great fit.
July 7, 2024
Reply from AURUS Australia
Dear Joseph,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Tony,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The item/part supplied was incorrect
The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.
June 28, 2024
Reply from AURUS Australia
Dear Chris
Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.
Best regards,
AURUS Australia Team
Advertisement
The product is working very well
The product is working very well, and my car is running smoothly.
July 5, 2024
Reply from AURUS Australia
Dear Cristian,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Affordable and fast
Great quality product, exactly what I needed. Was packed and delivered really fast
June 30, 2024
Reply from AURUS Australia
Dear Emilie,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Paulina,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear David,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Advertisement
Web site was good
Web site was good. Price was good. Delivery was good.
2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fitted the cars after much juggling. But they do fit, just.
Wiper operation is very good. ACatina wipers.
After reading my comments Supplier promptly provided correct size unit at no additional cost. Now all fit correctly and operation is good. Score 5/5. john
June 4, 2024
Reply from AURUS Australia
Dear John,
Thank you for your feedback. We're glad you were satisfied with our service but sorry for the difficulties you experienced with the wiper installation. If you have any problems with the product, please write to us; we are always ready to help solve your problem. We'll inform the manufacturer to improve the process and ensure customer satisfaction with acatana products.
Best regards,
AURUS Australia Team
Infiniti 2015 Q60
Fast post to Qld, online order was easy and the set of blades for the Infiniti 2015 Q60 coupe wipers fitted perfectly!
June 1, 2024
Reply from AURUS Australia
Dear Neil,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Reply from AURUS Australia
Dear Gillian,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.