Really seamless experience, website was easy to order from and the order arrived quickly. So far I’m loving the Pro Collagen+ I bought!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’ve got my pack of Vida Glow as a gift from Liberty. After two days I’ve developed TERRIBLE acne which I never ever had before. I also was bloated and had a terrible wind. After my research in... See more
Would NOT recommend. I bought a cylinder of 30 satchets in the blueberry flavor, which are not cheap I might add. I took one sachet per day, I received one free flavor, which was Mango and the rest... See more
Company replied
I am delighted to give Vida Glow Five star rating as the product is sensational And exceeded my expectations. Since taking the product I have been complimented on my skin and it’s glow. I love the... See more
Company replied
Company details
Written by the company
Vida Glow is designed for real, active people. Busy, messy living that doesn’t have time for superficial beauty or complicated regimes. We specialise in active beauty solutions and scientifically formulated ingestible supplements. Founded in 2014, Vida Glow’s success has been built on our hero Natural Marine Collagen range – a clinically proven peptide powder that stimulates collagen production. Our priority has always been to create powerful, effective and easy-to-adopt products. So your beauty routine works as hard as you do.
Contact info
Level 20 100 Miller St North, 2060, North Sydney, Australia
- hello@vidaglow.com
- ausnz.vidaglow.com
2.6
Poor
361 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love Vida Glow!
I love Vida Glow!!
It mixes so easily in my coffee and has no taste! 1 month in and my skin is glowing!
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi Kristy, thank you so much for this feedback! We are so happy knowing we've contributed to your glow xx
Advertisement
Vida Glow is awesome!
Vida Glow has been nothing but efficient, helpful and reliable! Highly recommend!
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi Linsey, this is absolutely wonderful to hear! We value your lovely feedback so much xx
My skin has been so consistent and…
My skin has been so consistent and settled since using Original Marine Collagen
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi Hannah, we thank you so much for sharing this feedback! We're so thrilled to hear about the positive results for your skin xx
I love Vida glow
I love Vida glow, products arrive on time, they are easy to use give great results and i love the samples they include with your purchases as it gives you a chance to try their other products which have all been something i would purchase in the future
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi Sue, this is such fantastic feedback to hear! Thank you so much for sharing xx
Reply from VIDA GLOW
Hi Lindy, thank you so much for the wonderful feedback! xx
Advertisement
Reply from VIDA GLOW
Hi lovely, thank you so much for this feedback! We love that you love our product xx
Great product
Great product. Good taste, easy to use. I see improvement on my skin.
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi Eniko, thank you so much for sharing this feedback! We're so glad you love your product xx
Very informative delivery and tracking…
Very informative delivery and tracking process
October 7, 2020
Unprompted review
Reply from VIDA GLOW
Hi lovely, thank you so much for this feedback regarding the delivery and tracking process. So glad we have delivered a great experience for you xx
Mess up my period
I took vida glow collagen for two months. My period was all messed up. One month delayed and one month early. Used to be regular. Also the amount of period has reduced dramatically just spotting. This is bit scary. Emailed the company but never got a response. I will stop and wouldn’t recommend to anyone.
August 10, 2020
Unprompted review
Reply from VIDA GLOW
Thank you for your feedback. We are so happy you starting supplementing with our Marine Collagen. Naturally, we are deeply disappointed to hear that you didn't hear back from us right away. We can confirm that one of our Customer Service Representatives responded to your query within 24hours, and we will continue to work on improving this response time as customer satisfaction is our utmost priority.
In regards to your query, Marine Collagen supplementation should not affect menstruation. There is evidence to suggest that collagen supplementation favours healthy hormonal balance. We would highly recommend seeking advice from a medical professional regarding your concerns.
In saying that, please reach out to us at any time with any concerns or questions, you may have regarding our range, and please let us know if we can assist you further.
Advertisement
Do not waste your money
Do not waste your money. I forced myself to drink this product. It tasted horrific and after 8 weeks I noticed no Improvement. In fact my skin was far worse off than before I started the supplement. This is just the biggest con.
February 16, 2020
Unprompted review
Reply from VIDA GLOW
Hi there,
Thank you for reaching out.
We apologise for your experience and we’d love if you could send us some more details so we can best advise how to get the best results from our ingestible beauty supplements.
Contact us at hello@vidaglow.com with any other questions you may have.
xx
awful taste - no results
I tried the Vida Glow Beauty cleanse and it was the most disgusting thing I have ever tasted. I would not recommend this product at all. In the 2 weeks that I forced myself to drink it because I had just paid $60 I did not see any improvement in anything at all. Waste of money!
January 31, 2020
Unprompted review
Reply from VIDA GLOW
Hi Ashydyn,
Thank you for reaching out.
Beauty Cleanse is designed to support the body’s various detoxification pathways such as the skin, colon, liver and intestines. For many, lowering toxic build-up can improve skin conditions, however, there are other signs that cleanse is helping to support detoxification such as an increase in energy, better digestion, improved concentration or better quality sleep.
If you’re looking to specifically improve your skin, we recommend our Marine Collagen blends as many customers report seeing skin, hair and nail improvements in as little as 2-4 weeks. We do apologise for your experience, and if there’s anything we can assist you with, please get in touch anytime at hello@vidaglow.com.
xx
Very quick delivery
October 24, 2019
Unprompted review
Reply from VIDA GLOW
Wonderful to hear, Belinda!
Enjoy your Vida Glow! xx
Excellent Product and Great Customer…
Excellent Product and Great Customer Service!
October 22, 2019
Unprompted review
Reply from VIDA GLOW
We're so thrilled to hear this!
Continue enjoying your Vida Glow! x
Advertisement
Good product
October 22, 2019
Unprompted review
Reply from VIDA GLOW
Thank you!
Continue enjoying your Vida Glow! x
Vida Glow Improving with Age
I first started using Vida Glow in the business very early days when there were only a few flavours of the marine collagen and that’s it.
It has been awhile since my last online order and I was so surprised and delighted by the new flavours available and the improvement to packaging! The wrapping paper is gorgeous and the new Mocha flavour is divine!
Excellent work expanding + growing and building a gorgeous brand.
October 17, 2019
Unprompted review
Reply from VIDA GLOW
This is absolutely wonderful to hear! We are so thrilled you are enjoying our new packaging and flavour.
Continue enjoying your Vida Glow x
My order took 2 weeks to arrive and…
My order took 2 weeks to arrive and after calling customer service several times I was still none the wiser when it would arrive - no one knew what was going on or was prepared to f/up with Aust post and locate my order. Aust post weren’t updating their site so I was basically left wondering if my order was ever actually sent or going to turn up. Thankfully it has finally arrived but I will not use your online service ever again.
October 16, 2019
Unprompted review
Reply from VIDA GLOW
We're so sorry to hear this!
We very much acknowledge the inconvenience caused here and will ensure we rectify any issues in future.
couldn't recommend this product enough!!
October 11, 2019
Unprompted review
Reply from VIDA GLOW
Wonderful news, Flora!
Continue enjoying your Vida Glow! x
Advertisement
Effective Product when taken with other supplements
As a product, my savoury inclined taste buds love the unflavoured option, and have found this product to work well, especially when taken with vitamin C, or multi vitamins. I have been consuming this product for 2 years. While i am a loyal customer to Vida Glow, I recently had an experience where my 30 servings purchase lasted 7 days and was short around 10 servings. I was later informed that sometimes the powder changes and therefore should not fill the scoop up entirely. While this is understandable, i believe consumers should be informed about this on the packaging. This is the main reason I have given the product 3 stars.
October 10, 2019
Unprompted review
Loving so far
October 8, 2019
Unprompted review
Reply from VIDA GLOW
We're so thrilled to hear!
Continue enjoying your Vida Glow! x
Excellence from start to end
Love shopping with Vida glow. Easy to order and prompt service and you can see care has been taken with packaging also.
September 23, 2019
Unprompted review
Reply from VIDA GLOW
Fantastic to hear! xx
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.