Australian Beauty School Reviews 

919
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 32 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being extremely sweet, caring, and exceptionally thorough during all individual consultation sessions. Reviewers often highlight how patient, flexible, and welcoming the team members are, which instantly calms any initial nerves and creates a wonderful, comfortable atmosphere. People consistently mention that the online enrolment process is remarkably smooth, very easy, and completely stress-free from start to finish. Consumers also deeply appreciate the continuous personalized guidance, warm encouragement, and constant reassurance, which helps everyone feel genuinely confident and fully supported while taking big steps in their careers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, noting that team members are incredibly supportive, kind, and... See more

Customer service

Reviewers mention positive feedback about customer service, expressing deep gratitude for the helpful and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mia was incredible with me and my grandmother. She made everything so clear and she was extremely sweet and caring. Honestly the sweetest person I’ve ever had when it comes to enquiries and help desk... See more

Company replied

Rated 5 out of 5 stars

Did anyone else speak with Mia? Because how lucky are you if you did, what a wonderful soul she is! Mia completely put my mind at ease, answered my many questions, made onboarding so easy by working... See more

Company replied

Rated 5 out of 5 stars

I spoke with Rhiannon when looking for information on the course, and she answered every single question I had, reassured any personal doubts I had and overall was just very personable and kind. I’m n... See more

Company replied

Rated 5 out of 5 stars

Spoke with Mia! She’s absolutely incredible, so patient and so flexible, willing to work with your schedule!! She is so thorough and so transparent about everything related to the ASB and enrolment pr... See more

Company replied


Company details

Written by the company

We believe that education is more than cramming yourself into a crowded classroom. The future is digital, which is why we’ve tapped into the huge potential online learning offers to bring you a broad range of tutoring on a single platform. Because our ethos is that beauty therapy education should be accessible to individuals from all backgrounds, be flexible and fit into all lifestyles and, most importantly, should include only the highest quality training. That’s also why we’ve partnered with the best of the best in Australia’s beauty scene. These leading industry experts have helped curate the course content to ensure you get the most up to date information and the highest calibre of coaching available on the market. Our team has worked extensively in their fields and studied at senior levels, and through Australian Beauty School have come together to design online courses which are A) easy to follow and B) perfect for both beginners and intermediate learners. So whether you’re new to this industry or are already in the process of building your beauty empire, we welcome you to join our community and begin your journey with us today.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

919 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

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4.7

All reviews

(919)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My lash tech introduction call with Antoinette

My lash tech introduction call with tutor Antoinette was fantastic! She explained the course steps in detail, making everything clear and easy to follow. Her friendly and supportive approach made me feel comfortable and reassured throughout the call. She took the time to answer all my questions with patience and kindness. Antoinette’s enthusiasm and guidance have made me even more excited to start my training with Australian Beauty School. The course structure is super easy to follow and navigate through, I’m so excited to receive my kit and start my practical training knowing I have such a huge support system behind me. I truly appreciate such a positive and informative introduction/welcome call, Thank you Antoinette :)

February 3, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your amazing review! We're so glad to hear that your lash tech introduction call with Antoinette was such a positive and informative experience. Her dedication to providing clear guidance and support truly shines through! It’s wonderful to know that you feel excited and confident as you begin your training. We can't wait for you to receive your kit and get started on your practical learning! Wishing you all the best, and remember—we're here to support you every step of the way!

Rated 5 out of 5 stars

it was great she explained everything…

it was great she explained everything great and very welcoming

February 3, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so happy to hear that you had a great experience and felt welcomed. Providing clear guidance and support is what we strive for. Wishing you all the best on your journey!

Rated 5 out of 5 stars

the conversation was easy and…

the conversation was easy and understandable and Geeg was very helpful in answering any of my questions

February 3, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your feedback! We're so glad to hear that your conversation with Geeg was easy to follow and that they were able to answer all your questions. We’re always here to support you—wishing you all the best on your journey!

Rated 5 out of 5 stars

My introduction call with Antoinette…

My introduction call with Antoinette was amazing. She gave me heaps of information about what to expect and what my next steps looked like going forward. She was very positive and the call was very helpful xx

February 3, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your lovely feedback! We're so glad to hear that your introduction call with Antoinette was informative and helpful. Her positivity and guidance truly make a difference! Wishing you all the best as you take your next steps—we're excited to be part of your journey!

Rated 5 out of 5 stars

Elizabeth was very polite and helpful/…

Elizabeth was very polite and helpful/ informative. She made sure to always ask if i had any questions and answered them very fast.

February 1, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so glad to hear that Elizabeth was polite, helpful, and informative during your interaction. It's great to know she took the time to ensure all your questions were answered quickly and thoroughly.

Rated 5 out of 5 stars

Very helpful

Very helpful, answered all my questions!

January 31, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your feedback! We're so glad to hear that you found the support helpful and that all your questions were answered.

Rated 5 out of 5 stars

Beauty Tutor Introduction Call

The call was very straightforward with great detail on what is going to happen and where to find everything. Very friendly and helpful staff.

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so glad to hear that the call was clear, detailed, and helpful. Our team is always here to support you

Rated 5 out of 5 stars

Very pleased

I talked to Antoinette who answered all of the questions, and welcomed me into the beauty school community. She made me feel welcomed and at ease in starting my new journey.

January 31, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your wonderful feedback! We're so glad to hear that Antoinette made you feel welcomed and at ease as you start your journey with us. She’s truly dedicated to supporting our students, and we’re excited to have you in the beauty school community!

Rated 5 out of 5 stars

Just started my course with the school

Just started my course with the school. Such a great and supportive environment and tutors so far!

January 31, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so happy to hear that you're enjoying your course and feeling supported by our tutors. Wishing you all the best on your learning journey—we're here for you every step of the way!

Rated 5 out of 5 stars

Antionette explained things so…

Antionette explained things so thoroughly I didn’t have any questions by the end of the call and I fully understood everything she had said to me, and she said it with great empathy and her customer service skills were top notch

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your wonderful feedback! We're so glad to hear that Antoinette provided such a clear and thorough explanation, leaving you feeling confident and informed. Her empathy and top-notch customer service truly make a difference! Wishing you all the best on your journey!

Rated 5 out of 5 stars

Antoinette was amazing while helping…

Antoinette was amazing while helping me, so helpful and kind.

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so happy to hear that Antoinette was helpful and kind during your experience.

Rated 5 out of 5 stars

Amazing first chat

Thanks heaps to Antoinette for our time on the phone, she is really easy to talk to and is so lovely. She answered all of my questions and gave me a very warm welcome to the course. I am very excited to start my studies and looking forward to getting to know all of my tutors/ support.

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your lovely feedback! We're so glad to hear that Antoinette made you feel welcome and supported as you begin your studies.

Rated 5 out of 5 stars

I was on the call with one of my tutors…

I was on the call with one of my tutors Antoinette for my introduction to everything and she was really lovely. She took her time with explaining things and was very understanding. Just overall a very sweet girl. I’d love to chat with her again.

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so glad to hear that Antoinette made your introduction call such a positive experience. Her patience, understanding, and kindness truly make a difference! We’re sure she would love to chat with you again too. Wishing you all the best on your journey!

Rated 5 out of 5 stars

Fantastic induction process

Fantastic induction process. Looking forward to receiving my kit so that I can start some hands on learning. Smooth and efficient service so far!

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your wonderful feedback!

Rated 5 out of 5 stars

I just had my introduction call with…

I just had my introduction call with Antoinette and she was absolutely lovely. Not only was she lovely, she was very helpful and covered everything I need to know with my courses and how to reach out for help. Her and the team seem amazing!!

January 30, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so glad Antoinette was helpful and welcoming.

Rated 5 out of 5 stars

Antoinette has been so amazing helping…

Antoinette has been so amazing helping me whole time with my studies and being so sweet when i have struggled with some of my studies.

January 29, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind words! We're so glad Antoinette has been such a great support for you. Wishing you all the best in your studies!

Rated 5 out of 5 stars

The tutor explained all the process and…

The tutor explained all the process and guidelines of the course in a detailed way. She was very friendly as well and made comfortable throughout the conversation.

January 29, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your feedback! We're glad to hear that your tutor explained everything clearly and made you feel comfortable. Wishing you all the best in your studies!

Rated 5 out of 5 stars

Perfect

The call about the course was a positive experience. The representative was polite, respectful, and provided clear information making the conversation smooth and helpful & making me understand how everything works :)

January 29, 2025
Unprompted review
Australian Beauty School logo

Reply from Australian Beauty School

Thank you for your kind feedback! We're glad to hear that your call was a positive experience and that everything was explained clearly. Wishing you all the best in your studies!

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