Authentic Watch Co Reviews 

68
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot praise this company highly enough. Having purchased through eBay a problem with the item arose which Liam resolved quickly and courteously. You can be 100% confident that what he says about h... See more

Rated 5 out of 5 stars

I dropped my watch 6 months after buying it from AWC and was quoted extortionate amounts to repair it by numerous companies. I contacted Liam at AWC for some advice, he said send it back and he will t... See more

Rated 5 out of 5 stars

Can't recommend Liam & his team highly enough. Had an amazing experience from start to finish, the watch is better than described and it arrived the very next day. How online business should be con... See more

Rated 5 out of 5 stars

I ordered a watch late on a Wednesday night, before 9am on Thursday I received an email thanking me for my purchase and informing me the watch will be delivered the following day with tracking. The mo... See more

Company details

  1. Watch Store

Written by the company

We are a well-established family run business located in the London area, our passion and prime focus are vintage watches. Over the years we have carefully selected verified and trusted suppliers, who meet our strict criteria. Our fully serviced pre-owned watches are supplied with a twelve months Warranty and Certificate of Authenticity.


Contact info

4.9

Excellent

TrustScore 5 out of 5

68 reviews

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4.9

All reviews

(68)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

First Vintage Watch

This was my first vintage watch and I had questions. The team at Authentic Watch Co. were very helpful and made me feel comfortable with my purchase. When the watch came in, it was beautiful and I'm happy I trusted them. I plan to purchase again.

March 21, 2022
Unprompted review
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Rated 5 out of 5 stars

Exceptional service

Exceptional service, communication and timepiece. Liam was fantastic, cannot recommend these guys highly enough.

February 11, 2022
Unprompted review
Rated 5 out of 5 stars

The perfect watch buying experience

As a first time watch buyer I was understandably nervous. The friendly, professional and informative service provided by Liam soon put me at ease. A pleasure to deal with and have already recommended to my peers.

Really pleased with the watch, thanks to Liam and the wider team.

October 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Liam is the consummate professional…

Liam is the consummate professional with the human touch. From the minute I contacted him he was quick to reply and courteous. A watch I had been watching had gone but the level of attention I received promoted me to continue my search for my watch with him. I was buying a watch to remind me of my brother and father with a set amount of inheritance. He listened to exactly what I was looking for and in the quest to try a watch I’d seen he found me one that had been returned. It is exactly what I have been looking for. My 3 year search was over. His attention to detail and customer care from start to finish was exemplary. He has the rare gift of professionalism with a feeling of friendliness that allows you to fully explore what you are really after and he really does listen. Thank you Liam.

July 14, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service, Amazing Quality Watch

Liam had excellent customer service and communication and was really supportive in arranging transaction, processing and delivery.

On arrival watch extremely well presented and of excellent condition.

Could not be happier with the purchase!!

July 10, 2021
Unprompted review
Rated 5 out of 5 stars

Better than expected

After looking for exactly what I wanted for 2 or 3 years, I have just bought a 1968 Omega Seamaster from Authentic watch Co. and realistically I couldn't have been happier with either the watch or the service.
Liam was extremely helpful and professional without being overly formal.
The watch is at least as good as described and runs perfectly.

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service…

Brilliant service and fantastic communication. Liam was very helpful. Cannot recommend highly enough. My first experience in buying a vintage watch which will not be my last.

July 3, 2021
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Rated 5 out of 5 stars

Excellent service

Excellent service, due to lockdown everything was done via WhatsApp. Really quick replies all questions answered in detail and videos/photos etc supplied and when I got the watch it looked even better than expected!

May 18, 2021
Unprompted review
Rated 5 out of 5 stars

Slick service

No issues, slick service ordered online notification came through and couple of days later watch delivered. Watch exactly as described. I would recommend these guys.

April 19, 2021
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Rated 5 out of 5 stars

Decided to look for a watch for a treat…

Decided to look for a watch for a treat for myself and found a 1969 Omega Constellation. Contacted Liam and his knowledge and advice is second to none. Very helpful, sourcing an additional original Omega bracelet for me too, nothing was too much trouble. Rapid delivery with communication all the way. I would definitely recommend buying from Authentic watch company. Simply brilliant, I'm so happy

February 18, 2021
Unprompted review
Rated 5 out of 5 stars

OMEGA Automatic Seamaster 63'

I wanted a piece of OMEGA history to crown my wrist and boy am I over the moon with my new timepiece. From the pristine dial, to the rare and slick beads of rice bracelet, it was the perfect watch. But I think what wins the 5 stars above all else is the customer service.

Liam was quickly responsive, didn't have to wait any longer than 5 minutes for a quick and insightful response. Even when I asked for a video of the watch, to ensure it's legitimacy, I got the video back the same day.

Above all else, the watch came in a gorgeous original OMEGA box, with a 1 year warranty & a promise of a reduced service if I took it to them. Along with a certificate of authenticity, next day delivery and the fact I feel like a billion bucks with this on my wrist, I honestly can't be happier

If I were a little richer, they'd have me as weekly customer. If YOU want a vintage OMEGA, these guys will no doubt sell you the example, you'll fall in love with.

Thank you guys! Until next time!

January 19, 2021
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you very much for your honest review and valued order!

Rated 5 out of 5 stars

Omega Seamaster de ville

Couldn’t be happier with my purchase, the customer service was helpful and professional, i’d highly recommend purchasing from them. Delivery was also excellent and fast. Cant wait to enjoy my new watch.

January 19, 2021
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you very much for your honest review and valued order!

Rated 5 out of 5 stars

Very impressed with Authentic watch co

Very impressed with Authentic watch co. My partner absolutely loved his 1964 Seamaster DeVille Omega gift and I was really happy with everything about the watch and the service. It was a big purchase and there were so many options available online - I called Liam and he was very reassuring and everything he assured would happen did and on time. Beautiful watch, packaging, flawless service- highly recommend and thank you Liam and team.

November 19, 2020
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you very much for your honest review and order!

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Rated 5 out of 5 stars

Omega constellation vintage

Received this beautiful watch yesterday after purchasing from Liam who was extremely helpful. The advert said it would be boxed but I certainly did not expect such a fabulous quality box. 5* all round for item and quality of service which was super speedy....I am sure I will be a returning customer. Thank you.

November 14, 2020
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you very much for your honest review and order!

Rated 5 out of 5 stars

Trustworthy company and a happy husband

Really pleased with this company, purchased this as a present for my Husband. Arrived quickly and looks stunning! Spoke to someone over the phone prior to an order as i was a little worried spending a large amount on a watch... overall a very satisfied customer and a Husband that's over the moon!!

November 9, 2020
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest feedback and your valued order!

Rated 5 out of 5 stars

Outstanding service and buying experience

It would be impossible to improve on the purchase experience I had with the Authentic Watch Co. They responded to my questions quickly and clearly and very positively. I requested alternative options for a strap. I received not just one option, but two. I selected my preferred option. The watch arrived with that strap fitted, and the second option included in the package. All free of charge, with information about how to change the strap. I had a couple of post-sales questions as well, and these were responded to with the same level of attentiveness and genuine desire to help. All in all, I had what you might call good old fashioned customer service, of the highest calibre. The watch is everything I hoped it would be, and it has been given extra positive connotations because the purchase experience exceeded my most optimistic expectations. I highly recommend this dealer.

November 2, 2020
Unprompted review
Authentic Watch Co logo

Reply from Authentic Watch Co

Thank you for your honest feedback and your valued order!

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