Auting Reviews 

Auting scammed us and they re racist. They straight up told us they re gonna cancel our ride 2 hours before pick up because we are romanians. Do not trust this app! It was the auting team who did this to us, not the owner of the car.

Formal Complaint Regarding the Car Owner’s Conduct and the Rental Platform’s Shortcomings

We returned the rental vehicle 9 days earlier than the originally agreed return date. Prior to returning the vehicle, we had reached an agreement with the owner that a portion of the rental payment would be refunded for the unused rental period.

Unfortunately, despite this agreement, the owner failed to refund the agreed amount and subsequently blocked me, preventing any further communication.

Furthermore, I was extremely disappointed with the limitations of your rental platform. The application did not provide an appropriate option to cancel or modify the reservation, nor did it allow me to submit a review or report the situation properly.

Another serious concern was the owner's behaviour throughout the rental period. We felt that our activities and use of the vehicle were being monitored on a daily basis, raising significant concerns about our privacy and whether such monitoring was justified or appropriate.

I am deeply disappointed by both the owner's unprofessional conduct and the platform's apparent lack of effective mechanisms to protect customers' rights and interests.

I sincerely hope that the platform's management will investigate this matter, review the owner's failure to honour the refund agreement, and provide a clear explanation regarding the monitoring of customers and the protection of their privacy.

In my opinion, this experience raises serious concerns about the reliability, transparency, and professionalism of the service.

I would appreciate a formal response and an appropriate resolution to this matter, including the refund that was previously agreed upon.

We rented our car last minute and ware very happy about finding this app. Everything was very understandable and the woman we rented the car from was absolutely wonderful.

Everything worked really smooth, great App and great service

We had an excellent experience with Auting. The whole process was simple, clear and well organised. Francesco was very friendly, helpful and attentive throughout, making both the pick-up and return of the car easy and convenient. He also gave us some great local recommendations, which we really enjoyed. The car was in very good condition and everything went smoothly. Highly recommended!

Very good service, good car and cheap.

First things first: Auting is amazing value. Second, there is no attempt to scam you, like the major firms do, with massive deposits or retained credit cards to cover false claims of damage; and finally, you deal with real people and not corporate bots. I would use Auting again in a flash, and I intend to.

Each 'host' is different, obviously (they're just regular people renting out their car) but in my case both the car and the owner were impeccable. The big companies should be very worried: this is the future of car rental!!!

Great service. Once you get in contact with a car owner, the process is very smooth. I had no problems with my car rental. The only challenge is getting the car owners to respond to your request. I requested 18 cars and only got responses on two of them.

Brilliant app where you can rent a car hassle free throughout Italy. The insurance deal is also very good, leaving us comfortable throughout renting the process. Picking up and dropping the car off to the host was a hassle free process.

Terrific experience renting from Auting. I’ve used Turo in the US previously and this was even better. Paolo the car owner was absolutely fantastic, and I’ll definitely rent from him again if I’m in Catania in the future.

It was really comfortable to pick a car from Auting. Everything was easy and clear to pick the right car. Communication with the staff was good and responsive. Would book a car again when I am in Italy.

The website is really well done and my host was very helpful!

I booked a car through Auting, a Fiat Panda. Never use Auting before and was a bit apprehensive, I just come back from my holidays in Italy, and the whole booking was perfect, since my first search in Auting, the booking, the communication with the owner, receiving the car, instruction, leaving the car, everything was quick and very organised, very professional, communication with the owner was perfect and they always answer immediately, as for the car, it work well, absolutely no issues, will definitely use it again, and it is very recomended.

The booking process was smooth, the car was clean and in good condition, and the staff was professional. Pick-up and drop-off were fast and hassle-free. Will rent from them again!

Everything went smoothly. Great service, acceptable price, very kind owner

The app works great, it offers piece of mind for both the driver and the owner. I with that the app would scale much larger to allow more flexibility, more competitive prices and more variety. In my last experience I had the option to choose from less than 10 cars, out of which 1 responded. Make it a better business for your car owners and customers.

Easy to use and gave me access to a car in a location outside the large cities.