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AUTODOC - Ireland Reviews 

1,281
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 535 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent prices and the wide selection of parts available, often noting that they can find items not easily sourced elsewhere. Many reviewers highlight the good quality of the products and the efficiency of the delivery service, with parts arriving on time and as ordered. People appreciate the easy-to-use website and the helpfulness of the staff in resolving any issues. However, some customers also noted that delivery can sometimes be slow, with orders taking longer than expected to arrive. A few other people also felt that some parts were not packed sufficiently, leading to damage during transit, or that the VIN code matching system occasionally provided incorrect parts, causing inconvenience.

What people talk about most

Product

Clients share ambiguous opinions on product, with many reviewers expressing satisfaction with the quality,... See more

Delivery service

People report positive experiences with delivery service, often praising quick and prompt delivery times,... See more

Price

Users describe positive interactions with price, often highlighting great prices, low costs, and good value... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with many reporting significant... See more

Quality

Customers generally report satisfaction with product quality, noting great prices, efficiency, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... See more

Company replied

Rated 4 out of 5 stars

Easy to do orders and good choice of parts with reasonable prices. The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company. SOMETIMES some parts could be pac... See more

Company replied

Rated 4 out of 5 stars

Overall, the service is decent: the order (oils and filters) arrived fairly quickly, and the tracking worked well. However, there is a huge downside that ruined the whole experience. The cabin filte... See more

Company replied

Rated 4 out of 5 stars

Good experience , nice staff answered all my questions! Parts arrived in time and exactly what I ordered! Missing one star because package it was damaged !!!!

Company replied



Company details

About AUTODOC - Ireland

Written by the company

AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.

Autodoc App Autodoc Site Autodoc Club YouTube

What we are known for:

Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.

Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.

Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.

Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.

Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.

Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.

Contact us FAQ

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,281)

628 reviews in the last 12 months

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Rated 5 out of 5 stars

The right parts at the right price

I got the parts I needed at a competitive price quickly delivered

March 19, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Colin!
Thank you for your kind words and appreciation of the quality of our work😊.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team🚗💨

Rated 1 out of 5 stars

Two weeks for order to arrive in…

Two weeks for order to arrive in Ireland.

Crazy

March 10, 2026
Unprompted review
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Joseph,
Thanks for your feedback.
Please be informed that delivery to Ireland takes in general 7-9 working days.
Your order was sent on 12.03.2026 and when you contacted us in the chat, out bot infirmed you that EDD is for 26.03.2026 – this is the maximum time, but usually it comes earlier.
As we see, your order was delivered to you today – 19.03.2026
We hope that parts will serve you well!
Best regards,
AUTODOC Team

Rated 1 out of 5 stars

Hi I ordered headlamps for a right hand…

Hi I ordered headlamps for a right hand drive bmwE70 and got left hand drive ones. Mechanic had them installed before we saw they were wrong.not happy. Extra cost not to remove and replace. Previous to this the parts were delivered to the wrong address and I was 2 months trying to rectify this having had to sign countless documents. I am now engaging with AI try to sort this out and I’m finding this very difficult. Why can someone phone me ?

February 2, 2026
Unprompted review
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Michael Cotter!
Thank you for your feedback. We are very sorry to hear about the issues you experienced with the incorrect headlamps, the previous delivery problem, and the difficulty in getting support. We completely understand how frustrating this situation must be, especially with the additional costs involved.

Please contact us by email at trust@auto-doc.ie with your order details so we can review your case in detail and assist you further as quickly as possible.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

FABULOUS

Great company, very good prices, I love AUTODOC⭐️⭐️⭐️⭐️⭐️❤️
Have everything I need for my Isuzu Rodeo and have loads of parts for my 1988 MK2 Ford Fiesta.
Haven’t ordered anything for the Fiesta yet but will do.
Have ordered for the Isuzu and they’re perfect. AUTODOC😁👍

March 18, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello😊!
Thank you for your positive feedback!
Best regards, AUTODOC Team

Rated 1 out of 5 stars

Very bad shop

Very bad shop. They send incorrect parts. I strongly do not recommend it.

March 16, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Macionis Kestutis!
We are sorry that you have faced inconveniences.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
As we see we have already contacted you concerning returning of previous order, but you stop replying to us.

You can always contact us at trust@autodoc.co.uk if you have any questions or need help with the parts selections or any other issues.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Very good,parts arrived on time,and of

Very good,parts arrived on time,and of
Good quality as described.

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Sinnott John,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team

Rated 5 out of 5 stars

Good value for money,and an extensive…

Good value for money,and an extensive parts list

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Malone Gerard! 🙌
Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Rated 5 out of 5 stars

A very quick delivery and the packaging…

A very quick delivery and the packaging was great. I wont hesitate to use you again. Regards Paul.

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello P Sinclair!😊
Thank you for your kind feedback! We’re happy to hear that you appreciated the parts and the fast delivery. Your satisfaction means a lot to us, and we look forward to assisting you again in the future.
Best regards,
AUTODOC Team🚗

Rated 3 out of 5 stars

Unfortunately the product was not the…

Unfortunately the product was not the correct one, I was looking for a set of ignition points for a Heinkel Tourist 1972.

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Thomas O Mahony!
Thank you for your feedback. We are sorry to hear that the product was not the correct one for your Heinkel Tourist 1972.

Please note that the parts suggested on our website, whether through the selector or by entering a vehicle’s registration number, are recommendations. As vehicles may have many specific technical variations, the most reliable way to confirm compatibility is by checking the Vehicle Identification Number (VIN) or the Original Equipment Number (OEN). Our customer support team is always available to assist with a full compatibility check, as product descriptions contain technical specifications but cannot guarantee a perfect fit for every vehicle.

Our Quality Control Manager will be contacting you shortly to review your case and assist you further.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

👍👍👍👍

👍👍👍👍👍👍👍👍👍 very good business

March 12, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Diana Rusu,🙌
Your review has filled us with inspiration — thanks for such a rating!
We'll continue to delight with quality and service💯.
May every day bring you luck!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Thanks very much

Thanks very much, good product and arrived on time

March 9, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards, AUTODOC Team🚙💨

Rated 5 out of 5 stars

Great value

Great value, quick delivery

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Good day!
Thanks for your feedback 💬 Your opinion is important to us, and we’re glad we could provide you with the right car parts 🔧📦✨
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Best shop.Fast delivery

Best shop.Fast delivery

March 11, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Lucas,
We're touched by this review and grateful for your trust⭐.
This confirms that we're on the right path💫.
We look forward to your return!
Best, AUTODOC Team

Rated 5 out of 5 stars

Ordered and deliver in 4 days part was…

Ordered and deliver in 4 days part was exactly what I needed dedo ordering again 😊

March 10, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Karen!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards, AUTODOC Team🚙

Rated 5 out of 5 stars

Goods all arrived as ordered

Goods all arrived as ordered, good value for money.. happy with my order

March 5, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Myles!
Thank you for your feedback. We are very happy to know that we were able to please you✨!
Best regards,
AUTODOC Team🚗

Rated 5 out of 5 stars

Product as described 👌

Product as described 👌

March 9, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Frank O'Callaghan!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨

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