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AUTODOC - Ireland Reviews 1,228

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 571 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent prices, noting that they are often significantly cheaper than alternatives, even with delivery charges. Many consumers are very satisfied with the quality of the parts received, finding them to be exactly as described and working as expected. The ordering process is often described as easy, with a wide selection of parts available and clear communication regarding order status and delivery updates. However, some people mentioned issues with delivery times, stating that orders could take a couple of days to be ready for shipping or that overall delivery was very slow, sometimes taking weeks. A few other people also felt that the packaging of some parts could be improved, as items occasionally arrived damaged or squashed due to inadequate protection. There were also instances where customers received parts that did not fit their vehicle despite using compatibility checks, or experienced poor quality parts that failed prematurely.

What people talk about most

Product

Customers had ambiguous experiences with product, with many reporting issues with incorrect or faulty items... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many praising fast and prompt delivery,... See more

Price

Reviewers mention positive feedback about price, with many customers finding the prices to be great and... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many expressing satisfaction with prompt... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the quality of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

They have a good lot of suppliers for each product, maybe too many. I'm sure many of the part for sale by different vendors is still made in the same factory. Prices are good, although transport is ve... See more

Company replied

Rated 4 out of 5 stars

Easy to do orders and good choice of parts with reasonable prices. The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company. SOMETIMES some parts could be pac... See more

Company replied

Rated 4 out of 5 stars

Good experience , nice staff answered all my questions! Parts arrived in time and exactly what I ordered! Missing one star because package it was damaged !!!!

Company replied

Rated 5 out of 5 stars

The website is very good and excellent in delivering. However, it can get confusing sometimes. I bought gear box kit and trimming chain which my mechanic is not comfortable to fit in my car due to no... See more

Company replied


Company details

About AUTODOC - Ireland

Written by the company

AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.

Autodoc App Autodoc Site Autodoc Club YouTube

What we are known for:

Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.

Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.

Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.

Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.

Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.

Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.

Contact us FAQ

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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Rated 5 out of 5 stars

100 % very good

March 5, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Viki Duggan , 🙌
Huge thanks for the warm words — they charge us with energy💪💫.
We're proud that we were able to create positive impressions.
We wish you bright adventures on the road!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Great quality products

Great quality products, great cost benefit, easy app to find what you are looking for and with fast delivery. I really enjoyed buying and whenever I need it I will buy it again

March 4, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Shirley!😊

We are very pleased to receive positive feedback from our customers!

Good luck on any road.

Best regards,
AUTODOC Team🛠️

Rated 4 out of 5 stars
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Macken James, 🙌
Huge thanks for the warm words — they charge us with energy💪💫.
We're proud that we were able to create positive impressions.
We wish you bright adventures on the road!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Great choice of products in stock and…

Great choice of products in stock and quick shipment. Very easy to identify the parts needed for my car.

March 4, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Ken!
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧

Rated 5 out of 5 stars

Jay is so so helpful

Jay is so so helpful

March 2, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi! 🙌Thank you so much for your wonderful rating! We truly appreciate your support and are thrilled to have met your expectations.
Best regards,
AUTODOC Team🚗

Rated 5 out of 5 stars

Was a amazing experience to me my…

Was a amazing experience to me my parcel arrived very fast to my address thank you Auto doc Ireland

March 3, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Jhames !
Thank you for your kind feedback and for taking the time to share your experience with us. ✨We’re delighted to hear that you enjoyed working with us and that you’re satisfied with our service.
Wishing you safe and happy travels on the road!
Best regards,
AUTODOC Team🔧

Rated 3 out of 5 stars

Very slow delivery on order.Ordered…

Very slow delivery on order.Ordered Monday and still not dispatched on Friday.I have been informed it wont arrive until March 20th,which is 19 days after ordering.too slow.I may not use them again.
UPDATE:Order arrived 14th March, 12 days after ordering.Keep this in mind when ordering from Autodoc.

March 6, 2026
Unprompted review
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Mr Richard!
We are sorry for inconvenience caused.
We have thoroughly investigated the issue you raised and are pleased to confirm that it has been successfully delivered.
If you have a moment, please let us know how we did.
Your comments are very valuable to us!
Sincerely,
AUTODOC team

Rated 2 out of 5 stars

Wrong part arrived

Wrong part arrived
Can’t be fitted

March 5, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Jeff!
We are sorry to know that you faced such an issue.
Please send us following photos on trust@autodoc.co.uk:
- photos of the product packaging with all the stickers;
- photos of the part itself.
We will check information and help you in solving this matter.
Best regards,
AUTODOC team

Rated 5 out of 5 stars

All time top sellers

Quality, choice, price

March 5, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Petrov🕊️!

Thank you for your positive feedback!

Best regards,
AUTODOC Team🔧✨

Rated 5 out of 5 stars

A+++

Very quick delivery fits Cupra 300

February 19, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Cramer Alex!
We are very pleased to read sincere reviews.
We always do our best to process and ship your order as quickly as possible. But we have room to grow. Please, feel free to contact us again.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

All arrived as ordered intime

All arrived as ordered intime

March 4, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Bart!😊

We are very pleased to receive positive feedback from our customers!

Good luck on any road.

Best regards,
AUTODOC Team🛠️

Rated 5 out of 5 stars

Premium products at decent price

Super fast delivery especially when it’s coming so far from Poland to Ireland. Good prices and variety of high end product. Thank you.

March 4, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hey Martin!

Thank you very much for your kind words🌟.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team🚗💨

Rated 5 out of 5 stars

parts came fairly quick two window…

parts came fairly quick two window switches for a mercedes b class ,need to pass nct i installed them myself.
both work well no complaints on the ridex parts .
thanks autodoc

February 23, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Mr.J!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5 stars!
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

All good thanks

All good thanks

March 3, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Smith Steve!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Rated 1 out of 5 stars

DONT BUY ANYTHING OFF THEM

DONT BUY ANYTHING OFF THEM - Bought mud flaps off the website using the reg plate search. The parts arrived and were of poor quality and did not fit the car. I contacted customer support which is only an ai robot. They said purchasing is at your own risk and they never guaranteed the parts would fit. They will not refund unless the parts are returned at your own expense which is an against Irish CCPC laws. AUTO DOC in Ireland the purchaser has the right to a full refund, repair or replacement for faulty goods within 30 days. “ The seller must cover the cost of returning faulty, misdescribed, or non- functional items.

March 3, 2026
Unprompted review
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hi Dean!
We have thoroughly investigated the issue you raised and are pleased to confirm that solution was provided yo you.
If you have a moment, please let us know how we did.
Your comments are very valuable to us!
Sincerely,
AUTODOC team

Rated 5 out of 5 stars

Excellent quality parts half the price…

Excellent quality parts half the price and quick delivery.
Thank you.

February 28, 2026
Unprompted review
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Petar Petrov!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙

Rated 5 out of 5 stars

Very good

Very good, very fast

March 3, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello!🌟
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team🚙💨

Rated 5 out of 5 stars

Very good selection of parts

Very good selection of parts, very competitive prices and very reasonable delivery times.

March 2, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Mr COLGAN!⭐

We want to thank you for your time and positive feedback!

Best regards,
AUTODOC Team🚙

Rated 5 out of 5 stars

All parts fitted

All parts fitted! 10 stars

February 25, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Dear Dorian ,

We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙

Rated 5 out of 5 stars

Easy to use app

Easy to use app, a huge selection of products to choose from and at Very good prices,
Promt delivery

February 26, 2026
AUTODOC - Ireland logo

Reply from AUTODOC - Ireland

Hello Tom!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙

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