Competitive prices make AutoDoc the only supplier of car parts. Spark plugs are still arriving badly packed out of their boxes and protective sleeves. This means I have to check the electrode gap ev... See more
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AUTODOC is the no.1 online car parts shop in Europe. We share your passion for cars and help you save money on car repairs.
Autodoc AppWhat we are known for:
Our customer-focused approach. Our support team is made up of qualified professionals who speak 23 languages and are always ready to help in any way they can.
Market scale and scope. In the 17 years we have been on the market, we have acquired 13 million satisfied customers in 27 European countries. We ship over 35,000 orders a day.
Our product range. We offer over 4 million products for more than 166 car brands from world-renowned manufacturers.
Affordability and cost benefits. AUTODOC is an online platform with fair prices and a variety of special offers and sales.
Multi-platform services. Customers can search for car parts quickly and easily using both the website and app. See for yourself how cost-effective and convenient the process of purchasing car parts can be.
Expertise in car repairs. You can find more than 3,000 car part replacement tutorials on our YouTube channels.
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Hi I ordered headlamps for a right hand drive bmwE70 and got left hand drive ones. Mechanic had them installed before we saw they were wrong.not happy. Extra cost not to remove and replace. Previous to this the parts were delivered to the wrong address and I was 2 months trying to rectify this having had to sign countless documents. I am now engaging with AI try to sort this out and I’m finding this very difficult. Why can someone phone me ?

Reply from AUTODOC - Ireland
Great company, very good prices, I love AUTODOC⭐️⭐️⭐️⭐️⭐️❤️
Have everything I need for my Isuzu Rodeo and have loads of parts for my 1988 MK2 Ford Fiesta.
Haven’t ordered anything for the Fiesta yet but will do.
Have ordered for the Isuzu and they’re perfect. AUTODOC😁👍

Reply from AUTODOC - Ireland
Very bad shop. They send incorrect parts. I strongly do not recommend it.

Reply from AUTODOC - Ireland
Very good,parts arrived on time,and of
Good quality as described.

Reply from AUTODOC - Ireland
Good value for money,and an extensive parts list

Reply from AUTODOC - Ireland
A very quick delivery and the packaging was great. I wont hesitate to use you again. Regards Paul.

Reply from AUTODOC - Ireland
Unfortunately the product was not the correct one, I was looking for a set of ignition points for a Heinkel Tourist 1972.

Reply from AUTODOC - Ireland
Excellent service with quick delivery and affordable prices.

Reply from AUTODOC - Ireland

Reply from AUTODOC - Ireland
Ordered and deliver in 4 days part was exactly what I needed dedo ordering again 😊

Reply from AUTODOC - Ireland
Goods all arrived as ordered, good value for money.. happy with my order

Reply from AUTODOC - Ireland
Easy to do orders and good choice of parts with reasonable prices.
The only minus is that SOMETIMES orders takes couple of days to get ready for shipping company.
SOMETIMES some parts could be packed a bit better as some parts after transport comes out of the original part box.

Reply from AUTODOC - Ireland
Selling products at the right price
Quick and effecent deliveries
Good zer ice all around

Reply from AUTODOC - Ireland
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