I did a review some weeks ago. I will gladly do one more. I had an amazing experience with auto approve. I personally felt if though that I should have been able to get 60 day skip payments suppose to... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Kevin was excellent. Made the whole experience smoother and more enjoyable. He was very professional yet down to earth in his dealings with us. I would recommend Auto Approve to anyone wanting to r... See more
To be honest, their team is extremely professional & on time. The one thing that stood out was their time of processing. They took laser speed literally to process the loan. Great experience so far. H... See more
IT was a pleasure doing business with Taylor as he made everything easy to understand and he guided me through the process making it an easy transition. Would not hesitate to recommend Auto Approve... See more
Company details
- #97 of 252 best companies in Non-Bank Financial Service
- #82 of 191 best companies in Financial Consultant
About Auto Approve
Written by the company
Auto Approve simplifies the auto refinance process and helps save you money! Getting a quote takes a few minutes — we handle the rest.
Visit www.autoapprove.com to get started.
Contact info
233 South Wacker Drive, Suite 3900, Floor 39, 60606, Chicago, United States
- (763) 200-4560
- info@autoapprove.com
- autoapprove.com
4.7
Excellent
14K reviews
Replied to 99% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kile was extremely helpful with the…
Kile was extremely helpful with the entire account.
April 13, 2026
Auto Approve made refinancing my auto…
Auto Approve made refinancing my auto loan as easy as 1-2-3. I saved nearly $300 a month by refinancing. My loan officer DC Cooper was patient and guided me through the process with ease, this is a company you can trust.
March 19, 2026
The employees are willing to help each…
The employees are willing to help each other! They are good about emailing information but difficult to get on the phone.
April 6, 2026
They understand my needs I had a great…
They understand my needs I had a great experience with them great service
April 9, 2026
Your company gave me a great rate and a…
Your company gave me a great rate and a much low payment. Something I was looking for, that other companies wouldn’t do for me. Thank you.
April 12, 2026
Stay on top of things.
February 27, 2026
Very professional!
Very professional!
Lucas the gentleman who guided me through the loan process was extremely professional and worked around my schedule.
Which made things simple
He even walked me through the e documents.
April 10, 2026
Staff was great working with my person…
Staff was great working with my person who helped me to refinance my car was
Eugene he was very helpful and patient answered all my questions
It was a great experience with my refinance
March 30, 2026
Unprompted review
Everyone was very pleasant and helpful
Everyone was very pleasant and helpful. Prompt to answer a y questions I had.
April 10, 2026
Refinancing my car was way easier than…
Refinancing my car was way easier than I thought it would be, thanks to Hyang and AutoApprove.
April 10, 2026
Very professional and friendly
Very professional and friendly. So easy to work with. Thank you all for your help.
April 10, 2026
BEWARE
I sent in documents over and over, they had me sign all their docs. and said the loan would close in 3 days. The loan never closed and they came back and said they need more docs. Once again wait and see and after a week they come back and said they couldn't verify my income. What was supposed to be quick and seamless took forever and never came to happen!
April 1, 2026
Unprompted review
Reply from Auto Approve
Thank you for providing feedback. Unfortunately, we are unable to locate a record in our system with the information provided. If this review was intended for Auto Approve, please contact us at online@autoapprove.com or give us a call at 844-946-7334, and we will be happy to address your concerns. Thank you.
You made process really easy for me
You made process really easy for me, Daniel was coaching me all the way till the end, you are great!!!!!
I will recommend you anytime, anywhere.
Thanks!!!!!!
April 10, 2026
5 out of 5
Eugene was excellent! He answered all my questions, helped thru entire process, and went above and beyond to complete it within timely matter. Would recommend Auto Approve to everyone I know. Great job. Thank you.
March 26, 2026
Not the friendliest at all
Not the friendliest at all. They surely didn’t give me a better deal, they’ve reshaped a worst deal. Nothing else.
February 23, 2026
Reply from Auto Approve
We value all feedback and wish to thank you for letting us know about your experience. At Auto Approve, we are proud of the excellent customer service we provide, and we apologize if that was not your experience. We have reviewed the communication between you and our representatives and found that the interactions were respectful. The terms of the loan are explained and sent over to review before signing and you have the option to accept our decline the offer. Please don’t hesitate to reach out to us directly at 844-946-7334 if there is anything further we can assist you with.
Logan was a great loan officer and…
Logan was a great loan officer and great communicator
March 30, 2026
Reply from Auto Approve
Thank you for your feedback! We’re glad we could assist you. Just to clarify, our records show that we helped you refinance your existing auto loan rather than find a new car. We appreciate the opportunity to support you in making your vehicle more affordable, and we’re always here if you need anything else!
Great customer service
Great customer service, very patient, professional and knowledgeable. Brandon did his job and beyond to help me understand everything that was happening with my current contract situation and helped me get the best refinancing option.
April 2, 2026
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