Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

A feel good experience...

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'?
Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect.
Tracking with 'shop' didn't work until it was delivered?
If the posties/couriers were more accessible 5 stars.

April 28, 2026
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Rated 5 out of 5 stars

Excellent - answer msg not so quick - best price easy purchase

So easy to navigate the website and the prices are amazing. I would recomend not paying for express postage. I paid express but the parcel was sent normal e-parcel. There was a hiccup from auspost but everything ended up ok. Messaging took a couppe days to respond but honestly i didnt have anything urgent that needed answers. It's all pretty much straight forward and for price, you really can't complain or find cheaper for what I bought. Will definitely be purchasing again when I need something they have to offer and recommending to whomever is looking for the stuff they sell.

March 25, 2026
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Rated 1 out of 5 stars

Product like Product is not bad I have…

Product like Product is not bad I have issue when I tray log in and I couldn't because device was all ready registered on someone who used before sales man sayed technical isue because was checking before sending away but that wasn't true device was used before by someone and hi sold to me like new and this model was last hi haved hi push me to tray one more time to registered after I sayed I will return device hi accept return but after that hi take off 450 for registration and 50 dollars for not original box hi comes it just normal paper box you can find for free anywhere in would be not upset if hi told me hi going to take off 500 dollars before sendet back customer service and sales man its totally ridiculous I strongly suggest not to buy trough any sales man go to direct wit ancel or better options don't buy att all i will go to cord because hi didn't say nothing hi was waiting for device to be returned and hi can do what ever hi wona guys im sharing this with you not to have same problem i hav

January 4, 2026
Rated 5 out of 5 stars

otofix D1

Customer support has been top notch, from start to finish. I highly recommend purchasing from Auto Lines. Postage was quick.

I bought the Otofix D1. It is simple simple to use and great quality. It comes with the Australian adaptor and Australian ford and Holden software

January 13, 2026
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